-
www.cahps.ahrq.gov/talkingquality/resources/writing/index.html
July 01, 2011 - the language in your printed or Web-based quality report cards easier for your intended audience to understand … Write Text That’s Easy for Your Audience To Understand
Tip 2.
-
www.cahps.ahrq.gov/patient-safety/reports/engage/teachback.html
February 01, 2023 - is to ensure that you have explained medical information clearly so that patients and their families understand … to validate that you have explained information clearly and that patients and family members clearly understand … Teach-back is a proven strategy to ensure patients and their families clearly understand information
-
www.cahps.ahrq.gov/news/blog/ahrqviews/achieve-health-equity.html
August 01, 2021 - First, we must understand and agree that there is no healthcare quality without healthcare equity. … To do so, we must fully understand the role played by SDOH. … AHRQ research could give us the keys and tools to understand individuals more holistically, keeping patients … To do so, we must understand fully what it means to treat individuals holistically and what metrics should
-
www.cahps.ahrq.gov/talkingquality/resources/design/advice.html
December 01, 2022 - creating a data-driven, complex site with multiple dimensions and in making the site easy for people to understand … Look for contractors who will explain design and database issues and options in a way you can understand … You know your audience and can help your design team understand best practices for communicating performance … accurately portraying the data, and satisfy the needs of your audience by being easy for people to understand … Be sure you understand how fees for design services are applied, what is covered by a contract, and
-
www.cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-6.html
September 01, 2020 - Below are some other advantages of the technique:
Helps your patients remember and understand more … Help your patients to understand
Teach-back allows you to see how well you explained or taught health … their understanding—according to a patient preferences and assessment study. 5
If a patient does not understand … At times, teach-back may reveal that a patient does not understand what they need to know, or what
-
www.cahps.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
July 01, 2018 - Modules
Learn About CUSP
Assemble the Team
Engage the Senior Executive
Understand … Family Engagement module of the CUSP Toolkit focuses on making sure patients and their family members understand
-
www.cahps.ahrq.gov/talkingquality/translate/labels/index.html
March 01, 2016 - The typical “name” of most clinical measures is in medical language that many people do not understand … reports for the public, sponsors need to take extra steps to ensure that users fully and accurately understand
-
www.cahps.ahrq.gov/health-literacy/professional-training/lepguide/app-a.html
September 01, 2020 - Teach a set of cross-cultural skills that will enable health care providers and staff to understand the … For example, when patients nod, it doesn't necessarily mean 'I understand.' … It's a nod that's 'pretending that I understand.' … Role of interpreters:
Train staff to understand the expanded role of interpreters as patient advocates
-
www.cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html
September 01, 2020 - for effective shared decisionmaking
Providers striving to deliver high-quality care to all patients understand … Recognize and understand that the meaning or value of health prevention, intervention, and treatment … Gently ask patients or family members to convey the information in their own words to make sure they understand … Learn about and understand the principles and practices of cultural competence and begin applying them
-
www.cahps.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
December 01, 2017 - Part I: Health Literacy
Objectives:
Define Health Literacy and Its Implications for Patient Care
Understand … Try not to ask, “Do you understand?”' … the hospital works and how to achieve results
Are strangers in the hospital environment
Don’t understand … their concerns when needed
Obtain communication resources if the adviser or family member cannot understand … 3—in previous hospitalizations a patient has always had an indwelling urinary catheter and does not understand
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
August 01, 2010 - This
approach makes it easier for users to understand and interpret the data display. … This recent usability testing found that although longer labels helped consumers better
understand the … This kind of display generall
consult a legend to understand the information, although it is helpful … • How to Display Comparative Information That People Can Understand and Use. … In
general, participants did not find the shorter labels provided enough information to understand
-
www.cahps.ahrq.gov/hai/cusp/modules/download/index.html
December 01, 2012 - Modules
Learn About CUSP
Assemble the Team
Engage the Senior Executive
Understand … Understand the Science of Safety
137 MB
1 min., 15 sec. … Understand the Science of Safety (6 video clips)
190 MB
1 min., 45 sec.
-
www.cahps.ahrq.gov/teamstepps-program/curriculum/situation/tools/index.html
June 01, 2023 - Concepts and Tools
This section contains explanations and illustrations to help you better understand … Know and understand where to focus attention.
Know and understand the treatment plan. … Ideally, patients and providers have the same set of facts, understand each other’s values (e.g., risk … Helping team members understand each other’s roles and how they relate to each other.
-
www.cahps.ahrq.gov/news/blog/ahrqviews/hard-questions-about-telehealth.html
June 01, 2021 - We must better understand the dimensions and factors contributing to healthcare’s digital divide . … We will also want to understand how virtual visits and remote monitoring are best integrated with in-person … And that means expanding the research and evaluation to understand it better.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
May 12, 2016 - stay, how often did
your child’s doctors explain things in a way
that was easy for your child to understand … hospital stay, how often did
your child’s nurses explain things to you in
a way that was easy to understand … hospital stay, how often did
your child’s doctors explain things to you in
a way that was easy to understand … Before your child left the
hospital, did a provider explain in a way
that was easy to understand when … Before your child left the hospital, did a
provider explain in a way that was easy to
understand what
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - stay, how often did
your child’s doctors explain things in a way
that was easy for your child to understand … hospital stay, how often did
your child’s nurses explain things to you in
a way that was easy to understand … hospital stay, how often did
your child’s doctors explain things to you in
a way that was easy to understand … Before your child left the
hospital, did a provider explain in a way
that was easy to understand when … Before your child left the hospital, did a
provider explain in a way that was easy to
understand what
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
March 20, 2017 - Child Hospital Survey
Document No. 909
Page 2
developers: it is difficult for most people to understand … asked how often nurses listened carefully to the parent, explained things to the parent in
an easy-to-understand … asked how often nurses listened carefully to the child, explained things to the child in an
easy-to-understand … Nurses listened carefully to child
Q9 Nurses explained things to child in a way that was easy to understand … asked how often doctors listened carefully to the child, explained things to the child in an
easy-to-understand
-
www.cahps.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - When possible, share easy-to-understand results with your patients ahead of time. … As clinicians, we often use medical terms that most patients will not understand. … Don't expect patients to read and understand a translated form on their own. … Use easy-to-understand print materials to support learning. … But not everyone will understand percentages.
-
www.cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-2.html
September 01, 2020 - Help your patient understand that he or she is being invited to ask questions and discuss options with … It is important to explore what your patient may already know or understand about his or her condition … Try These Conversation Starters To Learn What Patients Know and Understand
"What have you heard about … Use and explain appropriate visual aids (graphs, charts, pictographs) to help patients understand your … Strategies to help patients understand risks. BMJ 2003 Sep 27;327(7417):745-8. PMID: 14512489.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-b.pdf
December 29, 2017 - carefully to
child
.35 .73*** .19 .21 .16 .03 .25 -.03 .14
Q8
Nurses explain to child in
easy to understand … carefully to
child
.56* .31 .32 .28 .10 .22 .04 .02 .33
Q11
Doctors explain to child in
easy to understand … carefully to
parent
.57* .51 .21 .21 .28 .10 .25 .02 .20
Q14
Nurses explain to parent in
easy to understand … to
parent
.70*** .26 .31 .23 .31 .18 .11 -.12 .09
Q17
Doctors explain to parent in
easy to understand