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Showing results for "understand".

41. Learn About the Comprehensive Unit-based Safety Program for Perinatal Safety | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
    July 01, 2023 - Understand the Science of Safety. Sensemaking and Learn From Defects. … Understand the Science of Safety Step 2. Create a guiding coalition. … Understand the Science of Safety Identify Defects Through Sensemaking Image: TeamSTEPPS penguin … Identify Defects Through Sensemaking Understand the Science of Safety Step 3. … Understand the Science of Safety Step 8. Develop a communication plan.

42. Ten Attributes of Health Literate Health Care Organizations | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/publications/ten-attributes.html
    January 01, 2024 - Decision Making updates Health literate healthcare organizations make it easier for people to navigate, understand … Designs and distributes print, audiovisual, and social media content that is easy to understand and act … Health literate healthcare organizations make it easy to find and understand health information, find … Designs and distributes print, audiovisual, and social media content that is easy to understand and act … systems with Attribute #8 include: Address Language Differences Assess, Select, and Create Easy-to-Understand

43. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
    October 30, 2017 - For example, you may want to better understand what is influencing patients’ experiences with communication … H-HL3 Nurses hard to understand because of the way they spoke patient’s language H-HL4 Nurses used … medical words patient did not understand H-HL5 Nurses talked too fast H-HL6 Nurses interrupted … H-HL10 Doctors hard to understand because of the way they spoke patient’s language H-HL11 Doctors … used medical words patient did not understand H-HL12 Doctors talked too fast H-HL13 Doctors used

44. Tip 7. Test a Health Care Quality Report With Your Audience | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/talkingquality/resources/writing/tip7.html
    November 01, 2019 - audience are the ones who will decide whether your report card is worth reading, and whether they can understand … not helpful to ask people direct questions about comprehension, such as “How hard or easy was it to understand … You can’t take their answer at face value, because they might think they understand but be mistaken. … Write Text That’s Easy for Your Audience To Understand Tip 2.

45. Section 7.A, Tables 11 and 12 (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-11-12.pdf
    March 09, 2018 - 78.7 content Written visit summary was useful FECC-10 86.0 87.8 87.2 85.2 and easy to understand … summary content Written hospitalization summary FECC-13 93.1 92.5 85.7 92.3 was easy to understand … Messaging Appropriate written visit summary content Written visit summary was useful and easy to understand … Written hospitalization summary was easy to understand

46. Module 2: Obtaining Organizational Buy-in and Support | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
    August 01, 2022 - It is also important to understand how to engage senior leaders and risk management. … The key elements of a business case include all the essential information to help leaders understand … By helping leaders understand these connections, the leaders are better prepared to commit resources … Helping leaders understand how to connect the CANDOR process with the organization’s safety and quality … In a punitive culture that does not strive to understand potential underlying reasons for behaviors,

47. 26-Patient-Education-Guide (doc file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
    June 01, 2023 - Patient and Caregiver Testing To ensure the booklets are easy to understand and address common questions … Help People Understand Why and How When people understand why walking and moving can help them recover … The explanation that a clear liquid was something they could see through helped them understand why Gatorade

48. Select Health Care Quality Measures for a Consumer Report | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/talkingquality/measures/index.html
    January 01, 2020 - The information in this section can help report sponsors better understand their options and select measures … Review the Institute of Medicine’s quality assessment framework and learn how frameworks help consumers understand … Types of Quality Measures : Understand how quality measures are classified as representing structure,

49. Strategy 4: IDEA Discharge Planning (Tool 2b) (doc file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 20, 2011 - Make sure you understand these instructions. … That way, you can make sure you understand what you need to do. … If you do not understand, ask your doctor or nurse to explain things more clearly. … Ask questions again until you understand the answers. … Be sure you understand when you need to call for help and who you should call.

50. Appendix B: Bringing It To Life - Case Study | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/professional-training/lepguide/app-b.html
    September 01, 2020 - His English is difficult to understand but the symptom seems clear enough. … We will walk through these step by step to understand what happened and how Mr. … Again, the goal is not to blame the individual but to understand the processes needed to provide safe … Interpreter does not speak up when she realizes that the patient does not understand. … team to proceed with the cardiac catheterization even though she suspects that the patient does not understand

51. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
    April 13, 2016 - • CAHPS Proxy mirror CAHPS • Gain deeper insight • Understand member feedback at a deeper … level Develop • CAHPS is directional; CAHPS Proxy’s is insightful • Can understand “why” … • Understand drivers Operationalize • “Drivers” shared with business partners • The “why

52. Tip 2. In a Quality Report, Be Concise and Well-Organized | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/talkingquality/resources/writing/tip2.html
    July 01, 2011 - with background information readers will need and provide definitions of important terms to help them understand … To do this, ask yourself: What do people need to know first to understand the rest of the material in … For example, you understand that quality varies, but you may need to point out that variation to your … Write Text That’s Easy for Your Audience To Understand Tip 2.

53. National Action Alliance to Advance Patient Safety Webinar Series (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/action-alliance/CMS-Aug-23-board-session.pdf
    August 22, 2023 - Helping Boards Understand Safe Care Translate Safety Culture – Identify the Challenge Ask your Board … v=3nRN3OflDLQ Helping Boards Understand – Case Studies … Boards need to not just review quality metrics but more deeply support a culture of safety and understand … Today’s Objectives Board Culture And Commitment Board Culture and Commitment Helping Boards Understand … Safe Care Helping Boards Understand – Case Studies Board Culture and Commitment The Governance of

54. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
    June 01, 2017 - Nurses listened carefully to parent Q15 Nurses explained things to parent in a way that was easy to understand … Doctors listened carefully to parent Q18 Doctors explained things to parent in a way that was easy to understand … Nurses listened carefully to child Q9  Nurses explained things to child in a way that was easy to understand … Doctors listened carefully to child Q12 Doctors explained things to child in a way that was easy to understand

55. Conducting Cognitive Testing for Health Care Quality Reports | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/talkingquality/resources/cognitive/index.html
    September 01, 2019 - Cognitive testing enables a report developer to: Learn whether readers can understand the information … For example, you could provide people with two versions of a chart to see which one is easier to understand … People often think they understand a display or a sentence when they’ve actually interpreted it incorrectly … necessary to conduct usability testing in addition to cognitive testing, as a report that is easy to understand … asking audience members how they would use the information or asking them questions to make sure they understand

56. Strategy 4: IDEA Discharge Planning (Tool 2b) (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    May 22, 2013 - Make sure you understand these instructions. … That way, you can make sure you understand what you need to do. … If you do not understand, ask your doctor or nurse to explain things more clearly. … • Ask questions again until you understand the answers. … Be sure you understand when you need to call for help and who you should call.

57. Health Literacy Publications | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/publications/index.html
    January 01, 2024 - Care Organizations Health literate healthcare organizations make it easier for people to navigate, understand … strategies into the Care Model (also known as the Chronic Care Model) make it easier for people to understand … People 2030 Health Literacy Definition Tells Organizations: Make Information and Services Easy to Find, Understand … and Quality Promotes Health Literate Health Care (2020) More Effort Is Needed To Ensure Patients Understand

58. Health Literacy Professional Education and Training | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/professional-training/index.html
    January 01, 2024 - organizations take responsibility to ensure that everyone, especially the vulnerable, is able to find, understand … —teach strategies that healthcare  organizations and clinical teams can use to ensure that people understand … Proficiency Safety: CUS Words Using plain language to describe specific procedures can help patients understand

59. Key Questions When Choosing Health Care Quality Measures | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/talkingquality/measures/measure-questions.html
    November 01, 2018 - When consumers do not understand or care about the quality measures used in a report, they are very unlikely … has been done shows that consumers generally respond positively to quality measures that are easy to understand … Survey-based measures of patient experience are a good example of measures that are easy to understand … When given measures described in a way they can understand, consumers also tend to favor process measures

60. Tip 6. Use Caution With Readability Formulas for Quality Reports | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/talkingquality/resources/writing/tip6.html
    May 01, 2015 - attention, whether the content is organized in an effective way, or whether people will be able to understand … Circle the lengthy sentences and consider whether they are likely to be hard for your readers to understand … Circle any shorter sentences that have complex syntax or seem like they might be hard for people to understand … If you can, it will make your text easier for readers to understand and use. … Write Text That’s Easy for Your Audience To Understand Tip 2.