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www.cahps.ahrq.gov/news/blog/ahrqviews/home-health-quality-improvement.html
December 01, 2022 - Do patients and their families understand medication regimens and administration? … As we look to understand what QI should mean for home-based healthcare, we should look to the “quadruple
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www.cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
September 01, 2020 - with low health numeracy may have trouble understanding risks and benefits and, consequently, may not understand … Strategies to help patients understand risks. BMJ 2003 Sep 27;327(7417):745-8.
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www.cahps.ahrq.gov/health-literacy/improve/precautions/guide/path.html
September 01, 2020 - The health literacy team should make sure you are using measures that can help you understand whether … Lay the groundwork for the assessment by explaining to practice members that the intention is to understand … If they are not, understand their specific concerns, and work with your team to find ways to address … draw from the information provided in the Toolkit
Example: You can help ensure that your patients understand
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-4/share-tool4.pdf
April 01, 2014 - plan
› Fill out complex forms
› Find providers and services
› Share their health history
› Understand … That’s because patients need
information they understand in order to make an informed
choice.
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
April 30, 2013 - distribute three tools to the patient and family upon admission or prior to
admission to help them understand … what doctors and nurses say, (3) ask
questions until they understand the answers, and (4) let health … It is essential
for hospital staff to understand
what patient- and family-
centered care truly embodies … • Q3: During this hospital stay, how often did nurses explain things
in a way you could understand? … • Q7: During this hospital stay, how often did doctors explain things
in a way you could understand
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www.cahps.ahrq.gov/policymakers/chipra/cpcf-form10.html
December 01, 2013 - Understandability CHIPRA states that the core set should allow purchasers, families, and health care providers to understand
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www.cahps.ahrq.gov/talkingquality/assess/what-you-evaluate/results.html
November 01, 2018 - Did the consumer/patient audience understand the report?
Did consumers/patients use the report? … refine the questions above to learn who did and did not become and remain aware, seek out the report, understand
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www.cahps.ahrq.gov/news/blog/ahrqviews/addressing-historical-racism.html
April 01, 2021 - Utilization Project , so that quality, safety, and value measures can be appropriately stratified to understand … We understand that we may make mistakes.
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www.cahps.ahrq.gov/news/blog/ahrqviews/hospice-care-ensure-quality.html
December 01, 2022 - It is essential to capture and understand patient and family perceptions of and experiences with end-of-life … We need to understand patient values for end-of-life care and ensure the quality of care they receive
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_2_Nurse_Chklst_508.pdf
June 04, 2013 - Use words that the patient and family can understand.
S = Situation.
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www.cahps.ahrq.gov/talkingquality/about/index.html
August 01, 2016 - Consumers can understand it. … a result, much of the information about quality that is currently available to consumers is hard to understand
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www.cahps.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
December 01, 2017 - be partner in their care: (1) tell doctors and nurses about their health, (2) check to see if they understand … what doctors and nurses say, (3) ask questions until they understand the answers, and (4) let health
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www.cahps.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - Modules
Learn About CUSP
Assemble the Team
Engage the Senior Executive
Understand … Program (or CUSP) Toolkit focuses on an important topic: Making sure patients and their family members understand … Patients may not understand the roles of different staff on their care team. … Educating the patient and family
Staff should help the patient and family understand the diagnosis, … Speaking slowly
Speaking slowly and clearly helps listeners understand the message without having to
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www.cahps.ahrq.gov/cahps/about-cahps/index.html
April 01, 2024 - Skip to main content
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www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary4.html
September 01, 2015 - Advice and assistance from experienced consultants can help States understand the array of options for … Analyzing data on service use, cost, and eligibility from multiple agencies helps States understand how
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www.cahps.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - Patient education materials have to be easy-to-understand, bearing in mind that a third of adults have … patients who come to the office with “evidence” printed from the Internet or torn out of a magazine understand
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www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
March 01, 2020 - explains a diagnosis, test result, or treatment option to a patient, if the person walks away and does not understand … related concerns; they may not comply with the physician's orders—and in some cases, they may not even understand … To help physicians better understand the process of behavioral change, some medical groups and health
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www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-fac-guide.html
July 01, 2023 - In doing this, team members understand the relationship between defects and production pressures—leaving … Swiss Cheese Model
Say:
When combating defects on the L&D unit, it is important for staff to understand … Say:
In addition to CUSP tools, Sensemaking tools such as root cause analysis will help providers understand … Reconstruct the timeline to understand what happened.
Step 2. … Try to understand the thinking and reasoning behind their actions and decisions.
Step 4.
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
November 20, 2014 - Page 59
‹#›
Manage the Change Process
Ensure staff understand new roles. … Ensure staff understand reasons for change and agree change is needed.
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www.cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
May 01, 2023 - appropriate communication channels and cannot assume that the person obtaining responsibility will read or understand … tool is perfect for every organization, choosing one standard approach and ensuring that all staff understand