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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ptoutcsurvey.docx
June 02, 2025 - 1 Yes 2 No If No, Go to Question 17
Was the explanation of each medicine’s purpose easy to understand … 1 Yes 2 No If No, Go to Question 24
Were these written instructions easy to understand? … These results will help this hospital to understand if its improvements are helping patients. … 1 Yes 2 No If No, Go to Question 17
Was the explanation of each medicine’s purpose easy to understand … 1 Yes 2 No If No, Go to Question 24
Were these written instructions easy to understand?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
June 02, 2025 - Make sure you understand these instructions. … That way, you can make sure you understand what you need to do. … If you do not understand, ask your doctor or nurse to explain things more clearly. … Ask questions again until you understand the answers. … Be sure you understand when you need to call for help and who you should call.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
January 01, 2018 - In the last 6 months, how often did this provider use medical words you did not understand? … In the last 6 months, how often did this provider give you easy to understand information about these … In the last 6 months, how often were these instructions easy to understand? … In the last 6 months, how often did this provider give you easy to understand instructions about how … In the last 6 months, how often was the explanation of what the test was for easy to understand?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/learn/learncusp.pptx
April 01, 2011 - Step 3: Develop a shared vision Identify Defects Through Sensemaking
Step 4: Communicate the vision Understand … Identify Defects Through Sensemaking
Understand the Science of Safety
Step 3. Define the aims. … Identify Defects Through Sensemaking Understand the Science of Safety
6
As seen in TeamSTEPPS®
6 … Engage the Senior Executive
Identify Defects Through Sensemaking Understand the Science of Safety
Step … Understand the Science of Safety
Step 8. Develop a communication plan.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/shareddec-a.pdf
September 01, 2016 - It helps
you and your family better understand your care and
treatment options so you can select the … Shared decisionmaking can help you and your family:
■ Better understand all the options for your care … Ask questions to make sure you
understand your care options. … Shared decisionmaking helps you and
your family understand your options and decide, with
your doctor
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www.ahrq.gov/talkingquality/translate/presentation.html
April 01, 2016 - Only a small fraction of Americans can easily read complex tables or understand the words typically used … Most people who are confused or overwhelmed by a report will not even try to understand it.
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www.ahrq.gov/evidencenow/projects/heart-health/about/origin.html
March 01, 2021 - We turn to evidence to understand what works and how best to integrate effective approaches and treatments … It compares different medical treatments, approaches, and interventions to understand which are most
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/patfamengagement/universalpatientcompact.pdf
January 01, 2010 - plans
y Listen to you and answer your questions
y Provide information to you in a way you can
understand … treat me
y Learn all that I can about my condition
y Participate in decisions about my care
y Understand … the best of my
ability
y Tell you what medications I am taking
y Ask questions when I do not understand … and
until I do understand
y Communicate any problems I have with the
plan for my care
y Tell you
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www.ahrq.gov/hai/cusp/modules/learn/sl-cusp.html
December 01, 2012 - Understand the Science of Safety
Slide 22. System-Level Factors Impact Safety
Slide 23. … Identify Defects Through Sensemaking
Understand the Science of Safety
Step 3. … Understand the Science of Safety
Step 8. Develop a communication plan. … Understand the Science of Safety.
Identify Defects through Sensemaking. … Assemble the Team
Understand the importance of your CUSP team.
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www.ahrq.gov/evidencenow/projects/state/meeting-summary-cooperatives/building-state2.html
October 01, 2024 - Understand what QI support strategies were provided to practices and to what extent? … Understand that some hospital leaders have little power. … It is important to understand the opportunities and barriers each one brings. … Consider other data sources than EHRs to understand the impact of QI initiatives. … Primary care providers understand healthcare complexities.
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/sampleagenda.html
March 01, 2013 - 10:30
Break
10:30 - 12:15
Discharge Educator Training
Objectives:
Understand … Understand the discharge educator role.
Review the implementation tools. … implementing the RED.
2:30 - 3:30
Workstation Training
Objectives:
Understand … 45
Break
3:45 - 4:30
Postdischarge Followup Phone Call
Objectives:
Understand
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www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/sampleagenda.html
March 01, 2013 - 10:30
Break
10:30 - 12:15
Discharge Educator Training
Objectives:
Understand … Understand the discharge educator role.
Review the implementation tools. … implementing the RED.
2:30 - 3:30
Workstation Training
Objectives:
Understand … 45
Break
3:45 - 4:30
Postdischarge Followup Phone Call
Objectives:
Understand
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
June 02, 2025 - Make sure you understand these instructions. … That way, you can make
sure you understand what you need to do. … If you do not understand, ask
your doctor or nurse to explain things more clearly. … • Ask questions again until you understand the answers. … Be sure
you understand when you need to call for help and who you should call.
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - During this hospital stay, how often did nurses use medical words you did not understand?
… During this hospital stay, how often did doctors use medical words you did not understand?
… How often was the explanation of what the test was for easy to understand?
… How often were the results of your blood test, x-ray, or other test easy to understand?
… Was this information about how to take care of yourself at home easy to understand?
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ptoutcsurvey.pdf
June 02, 2025 - Was the explanation of each medicine’s purpose easy to understand? … How often was their explanation of how and when to take each medicine easy to understand? … Were these written instructions easy to understand? … Was the explanation of each medicine’s purpose easy to understand? … Were these written instructions easy to understand?
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www.ahrq.gov/talkingquality/translate/display/index.html
May 01, 2019 - Moreover, some people who do understand what they are seeing still respond negatively to charts, although … It also needs to be accurate and easy to understand. … The golden rule of chart design is as follows: If people need a lot of explanation to understand your … The ability of consumers to understand and interpret the symbols will play a large role in determining … People generally understand that more symbols—for example, more stars—convey better performance.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-hays.pdf
January 01, 2022 - D In the last 6 months, how often did this provider give you easy to understand information about these … D In the last 6 months. how often did this provider use medical words you did not understand? … In the last 6 months. how often did this provider
use medical words yon d id not understand? … In the las t 6 months, how often w ere these
instructions easy to understand? … In the fast 6 months, how o ften did thi s provid er
give you easy to understand instructions about
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-design-guide-final508.pdf
June 02, 2025 - Before you can decide how to adopt the Warm Handoff Plus, you need to understand the
potential handoffs … Understand the current handoff process. … Next, you need to understand how the many types of transitions currently occur. … Understand the current workflow. … In addition, patients who do not understand the language being spoken in the Warm
Handoff Plus will
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/new_model_thinking.pdf
February 01, 2014 - A New Classification System to Understand Harms
The Research Center for Clinical Preventive Services … In the article they proposed a “taxonomy of harms” to help providers and patients better understand … benefits
Encourage clinicians to discuss harms with patients
Help patients and the public better understand … Clinical Preventive Services
The Harms of Screening: an Unseen Problem
A New Classification System to Understand
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/user-centered-quality-reports-mcgee-20120301-transcript.pdf
June 02, 2025 - So it means that they know the purpose, they find the report relevant, they
can understand it, they … You use
measures or terms that they don't understand, and I was going to use measures as an example … What they don't understand is that it’s a very important test for people with diabetes to
check for … You'll find out what people’s first impressions are, if they understand what it's about. … You
don't want to ask people a yes/no question like -- “Is this easy to understand or not?”