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  1. Ptoutcsurvey (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ptoutcsurvey.docx
    June 02, 2025 - 1 Yes 2 No If No, Go to Question 17 Was the explanation of each medicine’s purpose easy to understand … 1 Yes 2 No If No, Go to Question 24 Were these written instructions easy to understand? … These results will help this hospital to understand if its improvements are helping patients. … 1 Yes 2 No If No, Go to Question 17 Was the explanation of each medicine’s purpose easy to understand … 1 Yes 2 No If No, Go to Question 24 Were these written instructions easy to understand?
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 02, 2025 - Make sure you understand these instructions. … That way, you can make sure you understand what you need to do. … If you do not understand, ask your doctor or nurse to explain things more clearly. … Ask questions again until you understand the answers. … Be sure you understand when you need to call for help and who you should call.
  3. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
    January 01, 2018 - In the last 6 months, how often did this provider use medical words you did not understand? … In the last 6 months, how often did this provider give you easy to understand information about these … In the last 6 months, how often were these instructions easy to understand? … In the last 6 months, how often did this provider give you easy to understand instructions about how … In the last 6 months, how often was the explanation of what the test was for easy to understand?
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/learn/learncusp.pptx
    April 01, 2011 - Step 3: Develop a shared vision Identify Defects Through Sensemaking Step 4: Communicate the vision Understand … Identify Defects Through Sensemaking Understand the Science of Safety Step 3. Define the aims. … Identify Defects Through Sensemaking Understand the Science of Safety 6 As seen in TeamSTEPPS® 6 … Engage the Senior Executive Identify Defects Through Sensemaking Understand the Science of Safety Step … Understand the Science of Safety Step 8. Develop a communication plan.
  5. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/shareddec-a.pdf
    September 01, 2016 - It helps you and your family better understand your care and treatment options so you can select the … Shared decisionmaking can help you and your family: ■ Better understand all the options for your care … Ask questions to make sure you understand your care options. … Shared decisionmaking helps you and your family understand your options and decide, with your doctor
  6. www.ahrq.gov/talkingquality/translate/presentation.html
    April 01, 2016 - Only a small fraction of Americans can easily read complex tables or understand the words typically used … Most people who are confused or overwhelmed by a report will not even try to understand it.
  7. www.ahrq.gov/evidencenow/projects/heart-health/about/origin.html
    March 01, 2021 - We turn to evidence to understand what works and how best to integrate effective approaches and treatments … It compares different medical treatments, approaches, and interventions to understand which are most
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/patfamengagement/universalpatientcompact.pdf
    January 01, 2010 - plans y Listen to you and answer your questions y Provide information to you in a way you can understand … treat me y Learn all that I can about my condition y Participate in decisions about my care y Understand … the best of my ability y Tell you what medications I am taking y Ask questions when I do not understand … and until I do understand y Communicate any problems I have with the plan for my care y Tell you
  9. www.ahrq.gov/hai/cusp/modules/learn/sl-cusp.html
    December 01, 2012 - Understand the Science of Safety Slide 22. System-Level Factors Impact Safety Slide 23. … Identify Defects Through Sensemaking Understand the Science of Safety Step 3. … Understand the Science of Safety Step 8. Develop a communication plan. … Understand the Science of Safety. Identify Defects through Sensemaking. … Assemble the Team Understand the importance of your CUSP team.
  10. www.ahrq.gov/evidencenow/projects/state/meeting-summary-cooperatives/building-state2.html
    October 01, 2024 - Understand what  QI support strategies  were provided to practices and to what extent? … Understand that some hospital leaders have little power. … It is important to understand the opportunities and barriers each one brings. … Consider other data sources than EHRs to understand the impact of QI initiatives. … Primary care providers understand healthcare complexities.
  11. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/sampleagenda.html
    March 01, 2013 - 10:30 Break   10:30 - 12:15 Discharge Educator Training     Objectives: UnderstandUnderstand the discharge educator role. Review the implementation tools. … implementing the RED.   2:30 - 3:30 Workstation Training     Objectives: Understand … 45 Break   3:45 - 4:30 Postdischarge Followup Phone Call     Objectives: Understand
  12. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/sampleagenda.html
    March 01, 2013 - 10:30 Break   10:30 - 12:15 Discharge Educator Training     Objectives: UnderstandUnderstand the discharge educator role. Review the implementation tools. … implementing the RED.   2:30 - 3:30 Workstation Training     Objectives: Understand … 45 Break   3:45 - 4:30 Postdischarge Followup Phone Call     Objectives: Understand
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    June 02, 2025 - Make sure you understand these instructions. … That way, you can make sure you understand what you need to do. … If you do not understand, ask your doctor or nurse to explain things more clearly. … • Ask questions again until you understand the answers. … Be sure you understand when you need to call for help and who you should call.
  14. www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
    October 01, 2023 - During this hospital stay, how often did nurses use medical words you did not understand?       … During this hospital stay, how often did doctors use medical words you did not understand?     … How often was the explanation of what the test was for easy to understand?     … How often were the results of your blood test, x-ray, or other test easy to understand?     … Was this information about how to take care of yourself at home easy to understand?    
  15. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ptoutcsurvey.pdf
    June 02, 2025 - Was the explanation of each medicine’s purpose easy to understand? … How often was their explanation of how and when to take each medicine easy to understand? … Were these written instructions easy to understand? … Was the explanation of each medicine’s purpose easy to understand? … Were these written instructions easy to understand?
  16. www.ahrq.gov/talkingquality/translate/display/index.html
    May 01, 2019 - Moreover, some people who do understand what they are seeing still respond negatively to charts, although … It also needs to be accurate and easy to understand. … The golden rule of chart design is as follows: If people need a lot of explanation to understand your … The ability of consumers to understand and interpret the symbols will play a large role in determining … People generally understand that more symbols—for example, more stars—convey better performance.
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-hays.pdf
    January 01, 2022 - D In the last 6 months, how often did this provider give you easy to understand information about these … D In the last 6 months. how often did this provider use medical words you did not understand? … In the last 6 months. how often did this provider use medical words yon d id not understand? … In the las t 6 months, how often w ere these instructions easy to understand? … In the fast 6 months, how o ften did thi s provid er give you easy to understand instructions about
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-design-guide-final508.pdf
    June 02, 2025 - Before you can decide how to adopt the Warm Handoff Plus, you need to understand the potential handoffs … Understand the current handoff process. … Next, you need to understand how the many types of transitions currently occur. … Understand the current workflow. … In addition, patients who do not understand the language being spoken in the Warm Handoff Plus will
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/new_model_thinking.pdf
    February 01, 2014 - A New Classification System to Understand Harms The Research Center for Clinical Preventive Services … In the article they proposed a “taxonomy of harms” to help providers and patients better understand … benefits  Encourage clinicians to discuss harms with patients  Help patients and the public better understand … Clinical Preventive Services The Harms of Screening: an Unseen Problem A New Classification System to Understand
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/user-centered-quality-reports-mcgee-20120301-transcript.pdf
    June 02, 2025 - So it means that they know the purpose, they find the report relevant, they can understand it, they … You use measures or terms that they don't understand, and I was going to use measures as an example … What they don't understand is that it’s a very important test for people with diabetes to check for … You'll find out what people’s first impressions are, if they understand what it's about. … You don't want to ask people a yes/no question like -- “Is this easy to understand or not?”

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