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  1. www.ahrq.gov/teamstepps-program/curriculum/situation/tools/index.html
    June 01, 2023 - Concepts and Tools This section contains explanations and illustrations to help you better understand … Know and understand where to focus attention. Know and understand the treatment plan. … Ideally, patients and providers have the same set of facts, understand each other’s values (e.g., risk … Helping team members understand each other’s roles and how they relate to each other. 
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp.pptx
    May 01, 2017 - Program for Perinatal Care SPPC CUSP Modules Learn About CUSP Assemble the Team/Engage Leadership UnderstandUnderstand the Science of Safety Step 2. Create a guiding coalition. … Identify Defects Through Sensemaking Understand the Science of Safety Step 3. Define the aims. … Identify Defects Through Sensemaking Understand the Science of Safety 25 Learn About CUSP AHRQ Safety … Understand the Science of Safety Step 8. Develop a communication plan.
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/shareddec-a.pdf
    September 01, 2016 - It helps you and your family better understand your care and treatment options so you can select the … Shared decisionmaking can help you and your family: ■ Better understand all the options for your care … Ask questions to make sure you understand your care options. … Shared decisionmaking helps you and your family understand your options and decide, with your doctor
  4. www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb5.html
    February 01, 2023 - Unsafe Behavior Worksheet All behavior is meaningful; however, it may be difficult to understand … As you and the team better understand the behavior, you can problem-solve to develop additional individualized
  5. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
    January 01, 2018 - In the last 6 months, how often did this provider use medical words you did not understand? … In the last 6 months, how often did this provider give you easy to understand information about these … In the last 6 months, how often were these instructions easy to understand? … In the last 6 months, how often did this provider give you easy to understand instructions about how … In the last 6 months, how often was the explanation of what the test was for easy to understand?
  6. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-11-12.pdf
    June 02, 2025 - content Written visit summary was useful FECC-10 86.0 87.8 87.2 85.2 and easy to understand … summary content Written hospitalization summary FECC-13 93.1 92.5 85.7 92.3 was easy to understand … Messaging Appropriate written visit summary content Written visit summary was useful and easy to understand … Written hospitalization summary was easy to understand
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/learn/learncusp.pptx
    April 01, 2011 - Step 3: Develop a shared vision Identify Defects Through Sensemaking Step 4: Communicate the vision Understand … Identify Defects Through Sensemaking Understand the Science of Safety Step 3. Define the aims. … Identify Defects Through Sensemaking Understand the Science of Safety 6 As seen in TeamSTEPPS® 6 … Engage the Senior Executive Identify Defects Through Sensemaking Understand the Science of Safety Step … Understand the Science of Safety Step 8. Develop a communication plan.
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/patfamengagement/universalpatientcompact.pdf
    January 01, 2010 - plans y Listen to you and answer your questions y Provide information to you in a way you can understand … treat me y Learn all that I can about my condition y Participate in decisions about my care y Understand … the best of my ability y Tell you what medications I am taking y Ask questions when I do not understand … and until I do understand y Communicate any problems I have with the plan for my care y Tell you
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 02, 2025 - Make sure you understand these instructions. … That way, you can make sure you understand what you need to do. … If you do not understand, ask your doctor or nurse to explain things more clearly. … Ask questions again until you understand the answers. … Be sure you understand when you need to call for help and who you should call.
  10. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-fac-notes.html
    October 01, 2020 - Complex feedback is difficult to understand. … Can you help me understand why that didn’t happen? … Slide 23: Avoid Assuming You Understand People’s Actions Say: Avoid assuming you understand people … Can you help me understand why you did this?” … Can you help me understand what happened?"
  11. Ptoutcsurvey (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ptoutcsurvey.docx
    June 02, 2025 - 1 Yes 2 No If No, Go to Question 17 Was the explanation of each medicine’s purpose easy to understand … 1 Yes 2 No If No, Go to Question 24 Were these written instructions easy to understand? … These results will help this hospital to understand if its improvements are helping patients. … 1 Yes 2 No If No, Go to Question 17 Was the explanation of each medicine’s purpose easy to understand … 1 Yes 2 No If No, Go to Question 24 Were these written instructions easy to understand?
  12. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/sampleagenda.html
    March 01, 2013 - 10:30 Break   10:30 - 12:15 Discharge Educator Training     Objectives: UnderstandUnderstand the discharge educator role. Review the implementation tools. … implementing the RED.   2:30 - 3:30 Workstation Training     Objectives: Understand … 45 Break   3:45 - 4:30 Postdischarge Followup Phone Call     Objectives: Understand
  13. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/sampleagenda.html
    March 01, 2013 - 10:30 Break   10:30 - 12:15 Discharge Educator Training     Objectives: UnderstandUnderstand the discharge educator role. Review the implementation tools. … implementing the RED.   2:30 - 3:30 Workstation Training     Objectives: Understand … 45 Break   3:45 - 4:30 Postdischarge Followup Phone Call     Objectives: Understand
  14. www.ahrq.gov/talkingquality/translate/presentation.html
    April 01, 2016 - Only a small fraction of Americans can easily read complex tables or understand the words typically used … Most people who are confused or overwhelmed by a report will not even try to understand it.
  15. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-ai-wave2.html
    July 01, 2025 - The first step toward responsibly using and integrating AI-enabled technologies into healthcare is to understand … increases by 2 percent for each decade of age, an interpretable relationship that clinicians can easily understand … and opacity of these models make it challenging (and, in many cases, currently impossible) to fully understand
  16. www.ahrq.gov/hai/cusp/modules/learn/sl-cusp.html
    December 01, 2012 - Understand the Science of Safety Slide 22. System-Level Factors Impact Safety Slide 23. … Identify Defects Through Sensemaking Understand the Science of Safety Step 3. … Understand the Science of Safety Step 8. Develop a communication plan. … Understand the Science of Safety. Identify Defects through Sensemaking. … Assemble the Team Understand the importance of your CUSP team.
  17. www.ahrq.gov/nursing-home/resources/safe-call-now.html
    June 01, 2022 - It connect healthcare workers with trained staff who understand the demands of working in a healthcare
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/new_model_thinking.pdf
    February 01, 2014 - A New Classification System to Understand Harms The Research Center for Clinical Preventive Services … In the article they proposed a “taxonomy of harms” to help providers and patients better understand … benefits  Encourage clinicians to discuss harms with patients  Help patients and the public better understand … Clinical Preventive Services The Harms of Screening: an Unseen Problem A New Classification System to Understand
  19. www.ahrq.gov/evidencenow/projects/heart-health/about/origin.html
    March 01, 2021 - We turn to evidence to understand what works and how best to integrate effective approaches and treatments … It compares different medical treatments, approaches, and interventions to understand which are most
  20. www.ahrq.gov/cahps/surveys-guidance/american-indian/about/survey-measures.html
    March 01, 2018 - Well Health Professionals Communicate Q36        Provider explained things in a way that was easy to understand … time with patient Q41        Provider explained the purpose of medicines in a way that was easy to understand … Q43        Provider explained in a way that was easy to understand what to do if illness or health … blood test, x ray, or other test Q46        Provider explained test results in a way that was easy to understand

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