-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/healthit-ed-2.html
February 01, 2021 - concerns relate to patients’ ability to interpret test results and access their healthcare team to understand … structured in a way that allows postvisit followup, and research has shown concerns surrounding how patients understand
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
April 01, 2014 - for effective shared decisionmaking
Providers striving to deliver high-quality care to all patients understand … Recognize
and understand that the meaning or value of health prevention,
intervention, and treatment … ask
patients or family members
to convey the information in
their own words to make sure
they understand … Learn about and understand the
principles and practices of cultural
competence and begin applying
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/aspire_webinar3/aspire_webinar3.pptx
December 01, 2014 - strategies that can be expected to achieve the hospitals’ readmission reduction goals
Objectives
Understand … existing resources – in the hospital and the community – to strengthen your readmission reduction efforts
Understand … the importance of knowing the gaps that exist and considering how to fill them
Understand the importance … “You don’t understand, there are just no resources in the community”
Inventory Community Efforts
-
www.ahrq.gov/patient-safety/settings/hospital/resource/guide/web1.html
December 01, 2017 - Slide 3: Objectives
Understand the purpose of the AHRQ Hospital Guide to Reducing Readmissions … Understand the focus on Medicaid as the catalyst for promoting "whole-person" care for all high-risk … Understand the Guide’s ASPIRE framework is intended to support a data-informed, strategic redesign … Understand root causes of readmissions among your patients.
-
www.ahrq.gov/news/newsroom/case-studies/201602.html
April 01, 2016 - produces separate numeric scores so that health care providers and others can gauge whether consumers can understand … In addition to giving objective feedback on whether materials are easy to understand and easy for patients
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=3&search_api_fulltext=&sort=asc
Hospital
Health literacy
H-HL10
Doctors hard to understand … Health literacy
H-HL11
Doctors used medical words patient did not understand
-
www.ahrq.gov/talkingquality/resources/writing/tip4.html
May 01, 2015 - Effective educational materials often rely on stories to motivate people and help them understand complex … Write Text That’s Easy for Your Audience To Understand
Tip 2.
-
www.ahrq.gov/news/newsroom/case-studies/201704.html
April 01, 2017 - active role in their care by interacting with their provider and asking questions to make sure they understand … individuals see first-hand how to interact with their providers by asking questions to make sure they understand
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=7&search_api_fulltext=&sort=asc
Hospital
Health literacy
H-HL3
Nurses hard to understand … Health literacy
H-HL4
Nurses used medical words patient did not understand
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/module3-assessment-change-readiness-gap-analysis.pptx
August 25, 2015 - Unless people understand the urgency behind the CANDOR process, implementing the change becomes very … McGraw Hill Medical, 2012.
8
It is important to understand the distinction between events and errors … Use personal stories to help others understand the reason for change. … Leaders can use personal stories to help staff understand the background and reason for change. … Organizations should anticipate some resistance to change and understand it is possible to develop a
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=12&search_api_fulltext=&sort=desc
Health literacy
H-HL11
Doctors used medical words patient did not understand … Hospital
Health literacy
H-HL10
Doctors hard to understand
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=15&search_api_fulltext=&sort=desc
mobility impairments
H-HL4
Nurses used medical words patient did not understand … Hospital
Health literacy
H-HL3
Nurses hard to understand
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=15&search_api_fulltext=&sort=desc
H-HL21
Explanation of blood test, x-ray, or other test was easy to understand … literacy
H-HL23
Blood test, x-ray, or other test results were easy to understand
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
January 01, 2019 - It's important to understand what is your goal for your data
collection and reporting for that particular … They're used by many researchers to understand better how we improve the patient
experience of care, … Although I understand why people think that might be a good
measure, it's much more valuable to focus … Which includes how do we design public
reports that are intelligible and easy to understand for the … I'm not sure if I totally understand the question.
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm2.html
October 01, 2014 - Program staff can share preliminary evaluation results with champions to better understand how stakeholders … evaluation strategy and presenting the results, program staff should work with senior leadership to understand … If legislators understand where the program is going and are involved in its development, they likely … Specifically, program staff should understand the State legislature's expectations of the program, program … When approaching policymakers, Medicaid leadership and senior program staff should understand their political
-
www.ahrq.gov/news/newsroom/case-studies/201502.html
March 01, 2015 - The SAHLSA helped the group estimate COPD patients' capacity to obtain, process, and understand basic … assessment tool containing 50 items designed to determine a Spanish-speaking adult's ability to read and understand
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/webinars/sdmwebinar1209-slides.pdf
December 09, 2015 - I
want to make sure I understand what you care about.” … I understand her concerns about her symptoms.
I don’t really like this patient. … Decision aids:
Explain decisions in language patients can understand
Provide detailed information … information on an appointment slip
60% Did not understand a standard informed consent
Impacts health … ; let’s not leave it be understood alone
Lowering burden to understand can help patients engage with
-
www.ahrq.gov/sites/default/files/publications/files/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - Was the explanation about what might go wrong and how likely it was easy to
understand? … Was the description of your other options easy to understand? … How easy was the form to understand? … 1 r Very hard to understand
2 r Somewhat hard to understand
3 r Somewhat easy to understand … 4 r Very easy to understand
Person who Completed Survey.
23.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - Was the explanation about what might go wrong and how likely it was easy to
understand? … Was the description of your other options easy to understand? … How easy was the form to understand? … 1 r Very hard to understand
2 r Somewhat hard to understand
3 r Somewhat easy to understand … 4 r Very easy to understand
Person who Completed Survey.
23.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child_hcaps_measures_909.pdf
May 11, 2016 - measures from this survey poses a challenge for report
developers: it is difficult for most people to understand … Sometimes
• Usually
• Always
Q15 Nurses explained things to parent in a way that was easy to
understand … Sometimes
• Usually
• Always
Q18 Doctors explained things to parent in a way that was easy to
understand … • Sometimes
• Usually
• Always
Q9 Nurses explained things to child in a way that was easy to understand … Sometimes
• Usually
• Always
Q12 Doctors explained things to child in a way that was easy to
understand