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www.ahrq.gov/hai/tools/mvp/modules/cusp/overview-cuspmvp-slides.html
February 01, 2017 - Understand the advantage a team approach offers.
Share a mental model of the team’s mission. … are available at http://www.ahrq.gov/professionals/education/curriculum-tools/cusptoolkit/modules/understand … Helps providers understand the patient safety risks in their clinical areas.
-
www.ahrq.gov/nhguide/toolkits/determine-whether-to-treat/toolkit2-communications-and-decisionmaking.html
November 01, 2016 - Conducting this training is important because staff are more likely to use tools they understand and … Staff should understand common situations when antibiotics are unnecessary and must remain attentive
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - 11
Provider explained things
in a way that was easy to
understand
14
Provider listened carefully … to patient 12 Provider listened carefully
to patient 15
(Not included)
Provider gave easy to
understand … 14
In the last 6 months, how
often did this provider explain
things in a way that was easy
to understand … Q11 Provider explained things in a way that was easy to understand Response Options
• Never
• Sometimes … The item “Gives easy to understand instructions” was moved into the
supplemental item set The item “
-
www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily5.html
July 01, 2018 - implement bedside rounds, there must be accompanying information and tools to help patients and families understand … It also should supply information and tools to help senior management understand why these strategies … expressed an interest in the Guide, we also cannot assume that people and organizations will value and understand
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/module-4-slides.pptx
March 01, 2017 - Do all members understand and agree with goals?
Are roles and responsibilities understood? … Language
Use special words that indicate there is a problem
Both the sender and the receiver need to understand … Complete, clear, brief, and timely
No jargon: using language the residents/families can understand
Making … sure they truly understand what is being communicated to them
AHRQ Safety Program for Long-Term Care
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
December 11, 2017 - How Well Health Professionals Communicate
Q36 Provider explained things in a way that was easy to understand … enough time with patient
Q41
Provider explained the purpose of medicines in a way that was
easy to understand … Q43
Provider explained in a way that was easy to understand what to
do if illness or health condition … blood test, x-ray, or other test
Q46
Provider explained test results in a way that was easy to
understand
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.docx
May 01, 2017 - In doing this, team members understand the relationship between defects and production pressures—leaving … Slide 7
SAY:
When combating defects on the L&D unit, it is important for staff to understand where … SAY:
In addition to CUSP tools, Sensemaking tools such as root cause analysis will help providers understand … Reconstruct the timeline to understand what happened.
Step 2. … Try to understand the thinking and reasoning behind their actions and decisions.
Step 4.
-
www.ahrq.gov/hai/cusp/modules/nursing/sl-nursing.html
December 01, 2012 - Learning Objectives
Understand the responsibilities of the nurse manager. … Understand the leadership and management roles of the nurse manager. … Nurse managers ensure that care delivery aligns with the highest quality of care:
Understand key
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module3/module-3-slides.pptx
March 01, 2017 - Long-Term Care: HAIs/CAUTI
Long-Term Care Safety Modules
Staff Empowerment | 10
10
Curiosity
Understand … HAIs/CAUTI
Long-Term Care Safety Modules
Staff Empowerment | 11
11
Interest in Improvement
Understand … how to apply and be actively involved in implementing best practices at an individual resident level
Understand
-
www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-slides.html
March 01, 2017 - Image: Nursing reviewing charts
Slide 11: Curiosity
Understand changes and the reasoning behind … Slide 12: Interest in Improvement
Understand how to apply and be actively involved in implementing … Understand how best practices can be implemented and supported at a unit and facility level.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/vu_physician_patient_harms.pdf
June 02, 2025 - depth and breadth of physicians’
beliefs and attitudes toward harms of preventive screening, and to
understand … Chapel Hill
Center Focus
Appropriate Use of Clinical
Preventive Services
The Center seeks to
understand
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-cognitive-load5.html
May 01, 2024 - organizational leaders should be taught basic cognitive load theory principles to help them better understand … CLT provides a framework that can be used to better understand cognition, along with its limitations.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/tool-examples.docx
March 01, 2017 - Use the examples to better understand technical and adaptive solutions for change and to better utilize … Adaptive Solutions for Change
The senior leader must also understand and support adaptive work.
-
www.ahrq.gov/talkingquality/translate/web/pathways/measures.html
October 01, 2015 - This means that you have to help people understand the categories, many of which they may not find intuitive … choice, there is the possibility that they will give up because they are bored, get frustrated, or don’t understand
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp-facilitator-guide.pdf
May 01, 2017 - the first program pillar includes the following
modules:
• Assemble the Team/Engage
Leadership
• Understand … Aligning Kotter’s change model with CUSP,
the “Understand the Science of Safety”
module helps you build … You can communicate
the concept using the tools in the “Understand
the Science of Safety” and “Identify … Leadership,”
“Identify Defects Through Sensemaking,”
“Implement Teamwork and Communication,”
and “Understand … In a punitive
culture that does not strive to understand
potential underlying reasons for at-risk
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm3a.html
October 01, 2014 - In working with a predictive model vendor, States should understand how the tool works and what information … Outreach materials must be developed at an appropriate literacy level so members can understand them … ensuring that materials are developed at an adequate level of health literacy is important so members can understand … providers an active role in enrolling members leads to provider support for the program because providers understand … Serving a high percentage of Medicaid beneficiaries, community health centers understand the population's
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Brady
6
Overview of AHRQ’s Patient Safety
Priorities and Programs
Jeff Brady, MD, MPH
Director, Center for Quality Improvement and Patient Safety,
Agency for Healthcare Research and Quality (AHRQ)
Rear Admiral, Assistant Surgeon General, U.S. Public Health Ser…
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-infographic.pdf
January 01, 2019 - Understanding SOPS Surveys: A Primer for New Users Infographic
Understanding SOPS TM Surveys:
A Primer for New Users
October 2018 Webcast Highlights
SOPS Suite of Surveys
The SOPS surveys assess provider and staff perceptions of
patient safety culture and are free and available for download
from the Agency for…
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-SOPS_101_Webcast_2020-Gray.pdf
January 01, 2020 - Understanding SOPS Surveys: A Primer for New users -Gray
Overview of the SOPS Surveys
6
Laura Gray, MPH
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
AHRQ’s SOPS Program
• Initiated and funded by AHRQ since 2001
• Develops survey measures that are validated an…
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-SOPS_101_Webcast_2020-Intro.pdf
January 01, 2020 - Understanding SOPS Surveys: A Primer for New users - Intro
Understanding SOPS Surveys:
A Quick Primer for New Users
Webcast
December 15, 2020
1:00-1:30 PM ET
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