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www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Rating_the_Raters_2011_06_15_Transcript.pdf
January 01, 2011 - Fifth is
information to help make decisions; do they have contextual information that helps
people understand … And there’s little
effort in many of the sites to help people understand overall which particular groups … People, I think, increasingly understand that
a lot of health care is going to come out of their own … Lise Rybowski
Now I understand that IPI has a new project; I wanted to ask you a little bit about that … You’re developing tip sheets, right, for consumers to help them understand what they
can do if they
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback-module-accessible.pdf
January 01, 2013 - A method of ensuring that patients understand what you’ve told them. … They may be embarrassed or intimidated, or
they may think they understand. … The only way to be sure that your patients understand is to hear them teach the information
back to … Most patients do not understand medical jargon. Using plain
language may take some practice. … Both the patient and the caregiver should understand the information being shared.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - Nurses listened carefully to parent
Nurses explained things to parent in a way
that was easy to understand … Doctors listened carefully to parent
Doctors explained things to parent in a way
that was easy to understand … Nurses listened carefully to child
Nurses explained things to child in a way
That was easy to understand … Doctors listened carefully to child
Doctors explained things to child in a way
That was easy to understand … Before your child left the hospital, did a provider explain in a way that was easy to
understand when
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www.ahrq.gov/hai/cusp/modules/apply/alt-text.html
March 01, 2013 - Slide 3
Introduction to Just Culture Principles
Slide title
Slide title
Slide 4
Understand … CUSP Toolkit Modules
Learn About CUSP
Assemble the Team
Engage the Senior Executive
Understand … Slide 19
Understand the Science of Safety
Describe the historical and contemporary context … Keys to Understanding the Science of Safety
Develop a plan so all staff on your unit view the Understand
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www.ahrq.gov/health-literacy/improve/pharmacy/guide/train2.html
September 01, 2020 - This means that 36% of adult Americans have levels of health literacy below what is required to understand … One study showed that the majority of patients were non-adherent because they didn't understand their … Provide easy-to-understand information for all patients. … Think about how much easier it is for you to understand new information if it is presented a little more … Remember, patients are often hesitant to admit that they don't understand something or they're afraid
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www.ahrq.gov/news/blog/ahrqviews/disease-registries.html
March 01, 2018 - It also offers guidance on combining evidence from numerous registries to better understand potential … devices, understanding important patient safety issues such as post-surgical infections, and helping to understand … quality reporting requirements under the Merit Based Incentive Payment System, and by helping providers understand
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruhealing/puh-impsteps.docx
January 19, 2017 - We created the Implementation Steps document to help nursing homes understand the implementation steps … The facilitator answers questions and confirms that the facility team members understand how to access … Step 5: Review Reports
The team reviews reports with the facilitator to understand the content and potential … The facilitator works with the team to understand the first report and answers questions as needed. … The team makes sure they understand the criteria for identifying residents profiled on the report, know
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=19&search_api_fulltext=&sort=desc
Health literacy
H-HL11
Doctors used medical words patient did not understand … Hospital
Health literacy
H-HL10
Doctors hard to understand
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www.ahrq.gov/teamstepps-program/curriculum/communication/overview/index.html
June 01, 2023 - verbal feedback, including call-outs, check-backs, and teach-backs, to ensure that recipients correctly understand … appropriate communication channels and cannot assume that the person obtaining responsibility will read or understand
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www.ahrq.gov/news/newsroom/case-studies/201533.html
December 01, 2015 - AHRQ's CRE toolkit "is a playbook, a great game plan" for health care facilities to better understand … The toolkit, he concluded, helps "organizations understand why screening is needed... and how they can
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-fac-guide.html
July 01, 2023 - Understand the Science of Safety.
Sensemaking and Learn From Defects. … Aligning Kotter's change model with CUSP, the "Understand the Science of Safety" module helps you build … You can communicate the concept using the tools in the "Understand the Science of Safety" and "Identify … Slide 13: Understand Just Culture
Do:
Play the video. … In a punitive culture that does not strive to understand potential underlying reasons for at-risk behaviors
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www.ahrq.gov/chsp/about-chsp/centers/rand.html
July 01, 2019 - Seeking to understand how changes like these may affect the ability of hospitals and physician organizations … In particular, Center investigators are examining three sets of mechanisms to understand variations in … indepth interviews with medical directors and staff of 40 CHCs in the four study regions to better understand
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www.ahrq.gov/ncepcr/tools/pf-handbook/mod11.html
March 01, 2022 - can help with many things, but often it is only toward the end of facilitation that practices really understand … sooner how to use the practice facilitator. ”
–Community Health Center in Southern California
Understand … Several strategies are effective for helping practices understand how to work with you:
Ask about their
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www.ahrq.gov/research/findings/final-reports/crctoolkit/crctoolA31.html
April 01, 2018 - Your input is important to help us understand how to increase colorectal cancer screening. … Easy to understand?
What did you like about the information? … Your input is important to help us understand how to increase colorectal cancer screening. … Easy to understand?
What did you like about the information? … Easy to understand?
What did you like about the information?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool8.pdf
March 30, 2020 - See Tool 4: Communicate Clearly for tips for communicating in a
way that will be easy to understand. … ■ See Tool 16: Help Patients Remember How and When to Take Their Medicine for examples of
easy-to-understand … The American Medical Association (AMA) manual “Health Literacy and Patient Safety: Help Patients
Understand
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www.ahrq.gov/health-literacy/improve/precautions/1stedition/tool17.html
September 01, 2020 - Health Literacy
"The degree to which individuals have the capacity to obtain, process, and understand … It was easy to understand, and I knew exactly which option to select. … "It was easy to understand. … You see, I can hardly understand those real big words. … You have to break down the syllables to understand the big words."
Slide 37.
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www.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
October 01, 2020 - However, the doctor did not understand what the family was saying. … Although the ER doctor didn't understand what was said at the time, in a later interview, the ER doctor … Thus, some patients may be reluctant to admit they don't understand it well. … Did everyone understand the plan? … Ruiz may not understand?" or "Jane, as Mrs. Ruiz's nurse, do you have anything to add?"
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/effects-costs-enrollees-vonglahn-20120101-transcript.pdf
January 23, 2012 - So most importantly was this notion of let’s help people understand two key aspects of the health
plan … We better understand now that it’s
masking differences in members’ experiences. … That it’s important to understand that people who are
having these experiences of paying claims and … the apples-to-apples on that price, or on the back end, to pay my share of the cost and to
understand … So I think employers need to
better understand that and better educate themselves and the workplace
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www.ahrq.gov/talkingquality/assess/what-you-evaluate/process.html
November 01, 2018 - Did you develop graphs and charts that people could understand easily and quickly? … Is your report easy to understand and use?
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www.ahrq.gov/news/newsroom/case-studies/202003.html
June 01, 2020 - Learning that patients didn't fully understand which medications they should be taking or understand