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  1. www.ahrq.gov/antibiotic-use/ambulatory-care/best-practices/bronchitis.html
    November 01, 2022 - (DOCX, 87 KB)   Patient Handouts These handouts can be given to your patients to help them understand
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hcbs-chartbook.pdf
    January 01, 2023 - represent the percentage of respondents who, for example, found staff explanations were not hard to understand … represent the percentage of respondents who, for example, found staff explanations were not hard to understand … represent the percentage of respondents who, for example, found staff explanations were not hard to understand … (Q41) In the last 3 months, how often were the explanations {homemakers} gave you hard to understand … In the last 3 months, how often did your job coach explain things in a way that was easy to understand
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-eng20-1451a.docx
    October 01, 2011 - Before your surgery, did anyone in this surgeon’s office give you easy to understand instructions about … Did these pictures, drawings, models, or videos help you better understand your condition and its treatment … Did this anesthesiologist answer your questions in a way that was easy to understand? … Did anyone in this surgeon’s office give you easy to understand instructions about what to do during
  4. www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/hispanichealth/part3-nqs3.html
    October 01, 2015 - Language Always Inform You About When They Will Arrive Always Explain Things in a Way You Can Understand … Always have things explained in a way that was easy to understand. … Ethnicity Always Inform You About When They Will Arrive Always Explain Things in a Way You Can Understand … Hispanics were significantly less likely to always have things explained in a way that was easy to understand
  5. www.ahrq.gov/es/programs/index.html?page=1
    literacy resources help health care professionals and delivery organizations make information easier to understand … research brings knowledge to the front lines of care faster by helping clinicians and staff better understand
  6. www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmodap2b.html
    October 01, 2014 - Ensuring that the coworker knows it is his or her responsibility to understand relevant matters. … Ensuring that the coworker knows it is his or her responsibility to understand relevant matters.
  7. www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary4.html
    September 01, 2015 - Advice and assistance from experienced consultants can help States understand the array of options for … Analyzing data on service use, cost, and eligibility from multiple agencies helps States understand how
  8. www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T1-Talking_with_Residents_checklist_version_Final.pdf
    October 01, 2016 - • Before taking an antibiotic, it is important to understand how antibiotics could harm or hurt you … – First, we share information and help you understand the risks of antibiotics. – Second, we have a
  9. www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T1-Talking_with_Residents_checklist_version_Final.docx
    October 01, 2016 - Before taking an antibiotic, it is important to understand how antibiotics could harm or hurt you. … First, we share information and help you understand the risks of antibiotics.
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/impl-guide/implementation-guide-appendix-l.pdf
    September 01, 2015 - RAISE AWARENESS AND UNDERSTAND THE RISKS OF INDWELLING URINARY CATHETERS Possible misconceptions: … RAISE AWARENESS AND UNDERSTAND THE RISKS OF INDWELLING URINARY CATHETERS “All immobile intensive “It
  11. www.ahrq.gov/sites/default/files/wysiwyg/news/events/ahrq-research-summit/harrison-summit2016-breakout.pdf
    September 28, 2016 - Performance Initiative o Purpose: to identify, classify, track, and compare health care delivery systems to understand … improving patients’ outcomes through the use of PCOR evidence – What data would be beneficial to better understand
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/module-5-slides.pptx
    March 01, 2017 - residents and their families Give residents and families access to information they need in a way they can understand … residents articulate concerns Get a translator’s assistance if the resident or family member cannot understand … Modules Resident and Family Engagement | ‹#› 20 Explaining Care Plans Help the resident and family understand … opportunity to educate the resident and family by giving timely and complete information in a way they can understand … it Share information using language or tools that resident can understand Invite the resident or family
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
    June 01, 2017 - Q11 Provider explained things in a way that was easy to understand Q12 Provider listened carefully … Q18 Provider explained things in a way that was easy to understand Q19 Provider listened carefully … Literacy Item Set How Well Providers Communicate About Medicines C-HL15 Provider gave easy to understand … instructions about medicines C-HL16 Provider gave easy to understand explanations about possible … HIT21 Visit notes were easy to understand Response Options • Never • Sometimes • Usually • Always
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.docx
    May 01, 2017 - This module will help you understand five concepts: the importance of teamwork and team composition, … To encourage efficient implementation, all team members should understand and apply the following concepts … predominantly technical work and requires L&D unit teams to guarantee that staff and senior leaders understand … Slide 30 SAY: To fully understand the needs of the CUSP team, senior executives need to meet regularly … Slide 31 SAY: The senior executive should understand that change requires both technical and adaptive
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-facilitator-guide.docx
    May 01, 2017 - module, the first program pillar includes the following modules: Assemble the Team/Engage Leadership Understand … Aligning Kotter’s change model with CUSP, the “Understand the Science of Safety” module helps you build … You can communicate the concept using the tools in the “Understand the Science of Safety” and “Identify … Engage Leadership,” “Identify Defects Through Sensemaking,” “Implement Teamwork and Communication,” and “Understand … In a punitive culture that does not strive to understand potential underlying reasons for at-risk behaviors
  16. www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/overviewhandouts4.html
    December 01, 2017 - The facilitator answers questions and confirms that the facility team members understand how to access … Review Pressure Ulcer Prevention Reports Team reviews reports with facilitator to understand purpose … Facilitator works with team to understand the report and answers questions, as needed. 2 nd month
  17. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/evaluation/evidencenow-executive-summary-national.pdf
    November 01, 2017 - The evaluation also is collecting qualitative data from Cooperatives and selected practices to understand … external stakeholder groups to build relationships, introduce and discuss the EvidenceNOW initiative, understand … US presents both a challenge for the national evaluation team and an unprecedented opportunity to understand
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/using-checklists/checklistandauditslides.pptx
    September 03, 2014 - culture of safety 4 Checklist and Audit Tools SAY: The purpose of this presentation is to help you understand … how the NOTICE tools can be used in your dialysis facility in the QAPI process, to understand data, … Reconstruct the timeline to understand what happened. Step 2. … Try to understand the thinking and reasoning behind their actions and decisions. Step 4. … /cusptoolkit/modules/understand/scisafetyslides.html.
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP-Patient-Family-Engagement.pptx
    May 01, 2013 - Patients Know how the hospital works and how to achieve results Are strangers in this environment Don’t understand … articulate their concerns when needed Get a translator’s assistance if the patient or family member cannot understand … you Help the patient and family understand the diagnosis, condition, and next steps: Give timely and
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/implement/facility-action-plan.docx
    January 01, 2018 - For example, you may want to better understand the safety culture at your facility. … New staff educated on survey to understand its purpose.

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