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www.ahrq.gov/talkingquality/translate/labels/index.html
March 01, 2016 - The typical “name” of most clinical measures is in medical language that many people do not understand … reports for the public, sponsors need to take extra steps to ensure that users fully and accurately understand
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www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
April 01, 2020 - In the last 12 months, how often were these instructions easy to understand? … Was the information about how your health plan works easy to understand? … Was the information about your health plan's coverage and benefits easy to understand? … Was the information about how to stay healthy easy to understand? … Was the information on your health plan's Website easy to understand?
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www.ahrq.gov/ncepcr/research/index.html
January 01, 2024 - For more than a decade, AHRQ has made major investments in research initiatives to better understand … Health Literacy
Health information and services that match with patients' capacity to find, understand
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.pdf
June 02, 2025 - your care
• Ask about and listen to
your concerns
• Explain things in a way that
you can understand … • Make sure you understand what
doctors and nurses tell you. … • Ask questions until you
understand the answers. Make
sure you get the information you
need.
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www.ahrq.gov/hai/cusp/modules/learn/alt-text.html
April 01, 2013 - Identify Defects Through Sensemaking
Understand the Science of Safety
Step 3. … Define the problem’ links to CUSP modules ‘Identify Defects through Sensemaking’ and ‘Understand the … ‘Design an intervention’ links to CUSP modules ‘Identify Defects Through Sensemaking’ and ‘Understand … Understand the Science of Safety
Step 8. Develop a communication plan. … ‘Develop a plan for sustained improvement’ links to the CUSP module ‘Understand the Science of Safety
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www.ahrq.gov/
August 31, 2025 - Healthcare-Associated Infections
AHRQ funds research and provides tools to help healthcare teams understand … Diagnostic Safety and Quality
Funding research to better understand how diagnostic errors happen and … Data & Analytics
Providing data and analysis to help healthcare decision makers understand how the … opportunities for improvement
Sepsis
AHRQ provides several resources to better understand … More
Data & Analytics AHRQ data and analysis help healthcare decision makers understand
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/index.html
September 01, 2015 - AHRQ has invested more than $12 million and funded three grant initiatives to better understand the challenges … Transforming Primary Care Practice (TPC) grants were funded to understand the "natural experiments" … The evidence generated from this initiative has formed a solid foundation to understand and assist with
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www.ahrq.gov/policy/electronic/plain-writing/index.html
July 01, 2025 - Writing Act of 2010 requires federal agencies to write clear Government communication that the public can understand … The Act requires federal agencies to write "clear Government communication that the public can understand … Part of AHRQ's mission is to provide Americans with health information that people can easily understand … Provide white space between sections to break up text and to make it easier for readers to understand … Education Materials Assessment Tool (PEMAT) to assess whether readers whether patients will be able to understand
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www.ahrq.gov/diagnostic-safety/research/index.html
November 01, 2024 - AHRQ funds research to better understand how diagnostic errors happen and what can be done to prevent … errors, Congress authorized $2 million in fiscal year 2019 for AHRQ to initiate a research agenda to understand
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
June 02, 2025 - about your care
0TAsk0T about and listen to
your concerns
0TExplain0T things in a way that
you can understand … Don’t assume we know everything about you.
0TMake sure you understand what doctors and nurses tell you … what they say in
your own words to make sure they explained things well.
0TAsk questions until you understand
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www.ahrq.gov/sites/default/files/wysiwyg/sdm/share-approach/share-teachback-guide.pdf
October 09, 2024 - get better.
2
Advantages of using the teach-back
technique
• Helps your patients remember and understand … If a patient does not understand
At times, teach-back may reveal that a patient does not understand … Help your patients understand
Teach-back allows you to see how well you explained or taught health information … If a patient does not understand
Steps To Take
How to promote a teach-back environment
Try these … tips:
Using teach-back with decision aids
Start slowly
Help your patients understand
Resources
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-11-root-cause-analysis.pdf
December 27, 2021 - Using Root Cause Analysis to Help Practices Understand and Improve Their Performance and Outcomes … Primary Care
Practice Facilitation
Curriculum
Module 11: Using Root Cause Analysis to Help
Practices Understand … Using Root Cause Analysis To Help Practices Understand and
Improve Their Performance and Outcomes … Using Root Cause Analysis To Help Practices
Understand and Improve Their Performance and Outcomes … You can use fishbone diagrams to help practices understand that effects have multiple
causes, avoid
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm1.html
October 01, 2014 - Checklist: Program Development Considerations
√ Understand motivations for establishing program. … Understand Motivation for Program and Establish Program Goals
States might consider implementing a … Medicaid programs that implement care management programs to meet multiple needs should understand the … To estimate program costs and understand program financing, they should consider the following issues … Speaking with colleagues in other States to better understand their programs.
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-15-16.pdf
June 02, 2025 - Messaging
Appropriate written visit summary content
Written visit summary was useful and easy
to understand … Appropriate written hospitalization summary
content
Written hospitalization summary was easy to
understand … Appropriate written visit summary content
Written visit summary was useful and easy FECC-10 86.7 88.4
to understand … FECC-12 89.8 85.5
content
Written hospitalization summary was easy to FECC-13 92.1 92.2
understand
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www.ahrq.gov/talkingquality/explain/index.html
June 01, 2019 - one of the great challenges of constructing a report card: Without some explanation, people will not understand … through pieces of your report with an individual and asking them questions to find out:
Do they understand … Do they understand why the material is there in the first place? … cognitive testing to explore alternative ways of talking about a particular issue, to see which one people understand
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/aspire_webinar2/aspire_webinar2.pptx
January 01, 2015 - the Guide)
Agenda
Describe Medicaid readmission patterns
Describe the 15-part data analysis to understand … and payer specific readmissions at your hospital
Describe the patient/caregiver interview process to understand … readmissions from the patient perspective
Objectives
Understand 3 ways in which Medicaid readmission … similar to and 3 ways Medicaid readmission patterns are different from Medicare readmission patterns
Understand … patient perspective
To understand root causes
To understand there are multiple factors
To identify opportunities
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www.ahrq.gov/data/nhqdr.html
July 01, 2024 - The goal is to help State officials and their public- and private-sector partners better understand healthcare … The goal is to help users better understand healthcare quality and disparities Americans experience. … The goal is to help users better understand healthcare quality and disparities on the national level. … The goal is to help state officials and their public- and private-sector partners better understand healthcare … The goal is to help state officials and their public- and private-sector partners better understand healthcare
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-13-14.pdf
June 02, 2025 - written visit summary content FECC-9 81.0 82.1
Written visit summary was useful and easy
to understand … hospitalization
summary content
FECC-12
91.7 88.2
Written hospitalization summary was easy
to understand … Appropriate written visit summary content FECC-9 80.7 82.2
Written visit summary was useful and easy
to understand … Written hospitalization summary was easy to
understand
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www.ahrq.gov/coronavirus/long-covid/email.html
June 01, 2024 - Long COVID Email Updates
AHRQ is leading multiple efforts to better understand Long COVID and
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
July 01, 2023 - Understand the Science of Safety.
Sensemaking and Learn From Defects. … Understand the Science of Safety
Step 2. Create a guiding coalition. … Identify Defects Through Sensemaking
Understand the Science of Safety
Step 3. … Assemble the Team/Engage Leadership
Identify Defects Through Sensemaking
Understand the Science … Understand the Science of Safety
Step 8. Develop a communication plan.