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www.ahrq.gov/health-literacy/improve/precautions/tool3d.html
March 01, 2024 - (Choose all that apply)
When people can read and understand health information. … (Choose all that apply)
Ability to understand and use numbers.
Reading skills. … Ability to understand what is said.
Writing skills.
All the above. … True
False
How do you know when patients understand? (Choose all that apply.) … When they nod or say yes when you ask if they understand.
When they ask questions.
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www.ahrq.gov/health-literacy/improve/index.html
March 01, 2024 - Tools and Resources
Health literate healthcare organizations make it easier for people to navigate, understand … create a My Medicines List , the Pharmacy Health Literacy Assessment Tool & User's Guide , easy-to-understand … The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … AHRQ's Easy-to-Understand Telehealth Consent Form
AHRQ's telehealth consent resources include a … sample telehealth consent form (Word, 27 KB) that is easy to understand and how-to guidance for clinicians
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www.ahrq.gov/talkingquality/measures/index.html
January 01, 2020 - The information in this section can help report sponsors better understand their options and select measures … Review the Institute of Medicine’s quality assessment framework and learn how frameworks help consumers understand … Types of Quality Measures : Understand how quality measures are classified as representing structure,
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www.ahrq.gov/health-literacy/improve/precautions/tool2a.html
April 01, 2024 - All staff members appreciate that we have a responsibility to make sure that patients can understand … Our practice assesses whether written materials are easy to understand. … Our practice's forms are easy to understand and fill out, collect only necessary information, and use … Our practice selects easy-to-understand and relevant materials for the waiting room and ensures that … All clinicians write precise instructions for taking medicine that are easy-to-understand (e.g., "take
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www.ahrq.gov/news/newsroom/case-studies/cfact1201.html
August 01, 2012 - GE Uses MEPS Data to Help Consumers Understand Costs of Chronic Conditions
Search All Impact Case … "The Cost of Getting Sick" helps consumers understand the costs of care and is presented with sections … By providing health-related data in a meaningful and easy-to-understand way, GE hopes health care consumers … can better understand and learn from existing health challenges.
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www.ahrq.gov/talkingquality/resources/writing/index.html
July 01, 2011 - the language in your printed or Web-based quality report cards easier for your intended audience to understand … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-terminology1.html
April 01, 2025 - Terminology: Challenges and Opportunities
References
A correct diagnosis is essential to understand … clinicians, researchers, and others select the most suitable word or phrase for their purposes and understand
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www.ahrq.gov/health-literacy/improve/precautions/tool3.html
April 01, 2024 - Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Choose videos that help your practice understand that: 1) many patients struggle to understand health-related … how to move through the healthcare system, and 2) practices can make it easier for patients to find, understand … Health Literacy: Making it Easier for Patients To Find, Understand, and Use Health Information and Services … Provide easy-to-understand handouts as reminders.
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www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
June 01, 2017 - Nurses listened carefully to parent
Q15 Nurses explained things to parent in a way that was easy to understand … Doctors listened carefully to parent
Q18 Doctors explained things to parent in a way that was easy to understand … Nurses listened carefully to child
Q9 Nurses explained things to child in a way that was easy to understand … Doctors listened carefully to child
Q12 Doctors explained things to child in a way that was easy to understand
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www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/primary-care-health-literacy-assessment.pdf
March 01, 2024 - Our practice assesses whether
written materials are easy to
understand. … ☐ ☐ ☐ ☐
11-Assess,
Select, and
Create Easy-to-
Understand
Materials
29. … ☐ ☐ ☐ ☐
11-Assess,
Select, and
Create Easy-to-
Understand
Materials
33. … Assess whether materials are easy to read, understand, and act on. … Choose materials that are easy to read, understand, and act on.
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www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/health-literacy-education-presentation-tool-3a.pptx
January 01, 2019 - and Human Services Health Literacy
Health Literacy: Making It Easier for Patients to Find, Understand … (Choose all that apply)
When people can read and understand health information. … What information do we give patients that you notice is hard to understand or use? … Let’s not make people work hard to understand. … Let’s not make people work hard to understand.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=10
February 08, 2024 - Health literacy
P-HL21
Information from customer service was easy to understand … P-HL18
Explanation of blood test, x-ray, or other test was easy to understand … Plan
Health literacy
P-HL6
Personal doctor gave easy to understand … Plan
Health literacy
P-HL14
Personal doctor gave easy to understand … Plan
Health literacy
P-HL15
Personal doctor gave easy to understand
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
May 24, 2013 - Let doctors and nurses know right away if there
is something you do not understand. … You can
say, “I’m not sure I understand what you just
said. Can you tell me again?” … Keep asking until you understand. … If you got an answer but still do not understand,
please ask again. … what your doctors and nurses tell you
Tip 3: Ask questions until you understand the answers
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork.html
July 01, 2023 - This pillar presents six concepts of the Comprehensive Unit-based Safety Program (CUSP) to help teams understand … PowerPoint , 2 MB; Text Version )
Facilitator Guide ( Word , 1.7 MB; PDF , 1 MB; Text Version )
Understand
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=16&search_api_fulltext=&sort=asc
Plan
Health literacy
P-HL14
Personal doctor gave easy to understand … Plan
Health literacy
P-HL15
Personal doctor gave easy to understand … P-HL18
Explanation of blood test, x-ray, or other test was easy to understand … Health literacy
P-HL21
Information from customer service was easy to understand … Health literacy
P-HL29
Coverage and benefits information was easy to understand
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www.ahrq.gov/health-literacy/improve/precautions/tool11d.html
April 01, 2024 - Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … I understand that:
[name of clinic or doctor’s office] will send my medical information to my insurance … I understand:
I have the right to say no to any treatment or procedure.
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www.ahrq.gov/health-literacy/improve/precautions/guide/written.html
September 01, 2020 - Dispelling misconceptions that using written materials that are easy to understand = "dumbing down" of … Making the Case for Easy-to-Understand Written Material
Studies have shown that patients forget 40 … So, providing easy-to-understand written materials that reiterate your key points is important. … However, implementation of this tool requires that you learn to look past the familiar to understand … Go to Tool 11: Assess, Select, and Create Easy-to-Understand Materials for suggestions.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=6&search_api_fulltext=&sort=asc
Information about how much patient would have to pay for special services or equipment was easy to understand … P-HL34
Information about how much patient would have to pay for medicines was easy to understand … Health literacy
P-HL21
Information from customer service was easy to understand … H-HL35
Information from hospital staff about taking care of self at home was easy to understand … literacy
P-HL54
Information on the health plan's Website was easy to understand
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www.ahrq.gov/patient-safety/reports/engage/teachback.html
February 01, 2023 - is to ensure that you have explained medical information clearly so that patients and their families understand … to validate that you have explained information clearly and that patients and family members clearly understand … Teach-back is a proven strategy to ensure patients and their families clearly understand information
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www.ahrq.gov/prevention/chronic-care/decision/mcc/farley-grant.html
September 01, 2015 - This study builds on prior work performed by the research team to better understand continuity of medication … Main Objective
Understand continuity of medication management (COMM) in a Medicaid population across … Understand the epidemiology of multiple chronic conditions.
4.C.