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www.ahrq.gov/ncepcr/tools/public-reporting/guide1.html
August 01, 2018 - and Care About
Make It Easy for Consumers To Understand and Use the Comparative Information … Quality Measures Are Often Hard To Understand or Are Not Meaningful to Consumers
Measures of quality … Present an overall definition of quality
Because consumers do not understand quality of care in the … Make It Easy for Consumers To Understand and Use the Comparative Information
1. … To understand the concept of confidence intervals, consumers would need statistical knowledge.
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www.ahrq.gov/health-literacy/improve/precautions/tool5a.html
May 01, 2024 - Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand
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www.ahrq.gov/health-literacy/improve/precautions/tool13b.html
April 01, 2024 - Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand
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www.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-DUA_20230303.pdf
March 01, 2023 - I understand that this Agreement is requested by the United States Agency for Healthcare Research and … I understand that a violation of the AHRQ Confidentiality Statute may be subject to a civil penalty of … My signature indicates that I understand the terms of this Agreement and that I agree to comply with … My signature indicates that I understand the terms of this Agreement and that I agree to comply with
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/learn/faclearncusp.docx
January 01, 2009 - Aligning Kotter’s change model with CUSP, the “Understand the Science of Safety” module helps you build … You can communicate the concept using the tools in the “Understand the Science of Safety” and “Identify … Understand the Science of Safety
2. Assemble the Team
3. Engage the Senior Executive
4. … In other situations, to educate those who are unfamiliar with CUSP and why it matters, the “Understand … Understand the importance of the CUSP team
2. Develop a strategy to build a successful team
3.
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www.ahrq.gov/takeheart/training/module-3/index.html
December 01, 2022 - Participants will map and study their current referral and care coordination workflow processes to understand … Learning Objectives
Upon completion of this module, attendees should be able to:
Understand the
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www.ahrq.gov/hai/cusp/modules/nursing/alt-text.html
April 01, 2013 - Slide 2
Learning Objectives
Understand the responsibilities of the nurse manager
Understand … improvement frameworks
Learn about the quality improvement measures that nurse managers use
Understand … the responsibilities of the nurse manager
Understand the leadership and management roles of the nurse … patients
Nurse managers ensure that care delivery aligns with the highest quality of care:
Understand
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www.ahrq.gov/hai/patient-safety-resources/cdiff-toolkit/cdiff-questions1.html
September 01, 2012 - Desire to understand the differential effect or impact of stewardship versus infection control and environmental … Do multiple disciplines understand why a structured ASP is needed? Is there an urgency to change? … Do key stakeholders in multiple disciplines understand why a structured ASP is needed? … Do leadership and prescribers understand and support it?
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www.ahrq.gov/hai/cusp/modules/learn/fac-cusp.html
December 01, 2012 - Understand the Science of Safety
Slide 22. System-Level Factors Impact Safety 5
Slide 23. … Aligning Kotter's change model with CUSP, the "Understand the Science of Safety" module helps you build … Understand the Science of Safety. Identify Defects through Sensemaking. … Understand the Science of Safety.
Identify Defects through Sensemaking. … Understand the Science of Safety
Say:
In the "Understand the Science of Safety" module, the four
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/understand/scisafety.pptx
March 01, 2009 - divergent thinking
Divergent thinking occurs on rounds, during brainstorming sessions, and when trying to understand … 0.56
7-9 months 0 0.47
10-12 months 0 0.42
13-15 months 0 0.37
16-18 months 0 0.34
22
22
Understand … the Science of Safety:
What the Team Must Do
Develop a plan so all staff on your unit view the Understand
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www.ahrq.gov/talkingquality/resources/design/advice.html
December 01, 2022 - creating a data-driven, complex site with multiple dimensions and in making the site easy for people to understand … Look for contractors who will explain design and database issues and options in a way you can understand … You know your audience and can help your design team understand best practices for communicating performance … accurately portraying the data, and satisfy the needs of your audience by being easy for people to understand … Be sure you understand how fees for design services are applied, what is covered by a contract, and
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=0&search_api_fulltext=&sort=asc
conditions
H-HL23
Blood test, x-ray, or other test results were easy to understand … C-HIT17
Blood tests, x-rays, or other test results were presented in a way that was easy to understand … N-INF3
Cancer treatment team explained results in a way that was easy for patient to understand
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=17&search_api_fulltext=&sort=asc
P-HL34
Information about how much patient would have to pay for medicines was easy to understand … P-HL40
Information about how to make a complaint to the health plan was easy to understand … Information about how much patient would have to pay for special services or equipment was easy to understand
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www.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
April 01, 2018 - Q4 Before your surgery, did anyone in this surgeon's office give you easy to understand instructions … Q28 Did anyone in this surgeon's office give you easy to understand instructions about what to … Q22 Did this anesthesiologist answer your questions in a way that was easy to understand?
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www.ahrq.gov/sites/default/files/wysiwyg/chain/practice-tools/warfarin-slides.pdf
March 19, 2017 - He makes me feel that it’s my fault when I don’t
understand him. … Many nurses have told us that when physicians are rushed, rude, hard to
understand, or unwilling to … ”
“ I understand that you’d like to end this
call quickly, but I want to tell you that
Mr. … ”
“ I didn’t understand what you said.
Would you please speak more slowly?” … Nurse: I didn’t understand what you said. Would you please speak more slowly?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmlitap3.pdf
October 15, 2007 - of these statements are about writing in plain language, that is, writing in a
way that everyone can understand … We modify materials that are too difficult to
understand and make them easier for patients
to read … and understand.
43
Appendix 3: Health Literacy Assessment
Survey of Pharmacy Staff (continued) … We distribute educational materials that patients
can use to help them understand and remember
the … The patient does not understand how to pay
for their medication.
k.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/applycusp.pptx
August 18, 2011 - augment CUSP
2
Introduce Just Culture principles
2
Introduction to Just Culture Principles
3
3
Understand … Accountability
12
CUSP Toolkit Modules
Learn About CUSP
Assemble the Team
Engage the Senior Executive
Understand … issues in the Safety Issues Worksheet for Senior Executive Partnership or a tracking log
18
19
Understand … 20
Keys to Understanding the
Science of Safety
Develop a plan so all staff on your unit view the Understand
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www.ahrq.gov/sdm/about/index.html
May 01, 2023 - In SDM, clinicians engage patients in discussions about their care options, ensure patients understand … Additional research at the patient-provider, practice, and system levels is needed to better understand
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www.ahrq.gov/sdm/tools-resources/index.html
May 01, 2023 - Literacy Improvement Tools
Addressing health literacy –when organizations ensure that people can get, understand … If people don't understand their choices, they cannot participate fully in healthcare decisions.
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www.ahrq.gov/teamstepps-program/curriculum/situation/tools/monitoring.html
June 01, 2023 - When all team members understand each team member’s role (including the patient and possibly a family … www.youtube-nocookie.com/embed/xZY8n-jhd4dk
TeamSTEPPS: Cross Monitoring (Subacute Care) (28 seconds)
To better understand