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Showing results for "understand".

241. Consider Culture: Tool 10 | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/precautions/tool10.html
     February 01, 2024 - Directions, and Examples Raise Awareness: Tool 3 Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand … Overview Culture—including customs, beliefs, and values—can influence how people understand … Understand that each person is an individual and may or may not adhere to certain cultural beliefs or

242. Design Guide for Implementing Warm Handoffs (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warmhandoff-designguide.pdf
     December 01, 2017 - Understand the current handoff process ..........................................................2 Step … Understand the current workflow ...................................................................3 … Understand the current handoff process. … Next, you need to understand how the many types of transitions currently occur. … Understand the current workflow.

243. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=11&search_api_fulltext=&sort=desc
     Hospital Health literacy H-HL3 Nurses hard to understand … literacy H-HL23 Blood test, x-ray, or other test results were easy to understand … H-HL21 Explanation of blood test, x-ray, or other test was easy to understand

244. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=4&search_api_fulltext=&sort=asc
     H-HL21 Explanation of blood test, x-ray, or other test was easy to understand … literacy H-HL23 Blood test, x-ray, or other test results were easy to understand … H-HL35 Information from hospital staff about taking care of self at home was easy to understand

245. User-Centered Quality Report (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/user-centered-quality-reports-mcgee-20120301-transcript.pdf
     March 21, 2012 - So it means that they know the purpose, they find the report relevant, they can understand it, they … You use measures or terms that they don't understand, and I was going to use measures as an example … What they don't understand is that it’s a very important test for people with diabetes to check for … You'll find out what people’s first impressions are, if they understand what it's about. … You don't want to ask people a yes/no question like -- “Is this easy to understand or not?”

246. Guidelines for Reporting CAHPS Survey Results | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/consumer-reporting/guidelines/index.html
     May 01, 2022 - Educate your audience to understand and use this quality information. … Help your audience understand and sort through their options.

247. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=23
     April 24, 2024 - N-INF3 Cancer treatment team explained results in a way that was easy for patient to understand … N-INF5 Explanation of what that medicine was for was easy for patient to understand

248. Improving Communication and Teamwork in the Surgical Environment
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-slideset.pptx
     May 01, 2017 - “Can you help me understand why that didn’t happen? … Can you help me understand what happened?” … Avoid Assuming You Understand People’s Actions Coaching Clinical Teams | ‹#› AHRQ Safety Program … Can you help me understand why you did this?” … Can you help me understand what happened?”

249. Best Practices in Public Reporting No. 2: Maximizing Consumer Understanding of Public Comparative Quality Reports: Effective Use of Explanatory Information (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/public-reporting/report-2-public-reporting.pdf
     June 01, 2010 - Provider performance information makes it more likely that consumers will understand the dimensions … Help consumers understand the implications of “resource use” information. 6. … Provide a framework to help consumers understand quality One way to increase consumer understanding … Provide guidance on how to read graphs and understand measures Often people need to be told what to … Our initial focus group research confirmed that the public does not understand what a hospice is or

250. Understanding and Addressing High Rates of Refusal of Pneumococcal Vaccination Among African-Americans (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/kenzie_pneumococcal_vaccine.pdf
     January 01, 2011 - purpose of this study was to explore why older African Americans refuse the pneumonia vaccine and understand … We interviewed patients who had refused the vaccine to better understand their knowledge of pneumonia … Overall, participants understand the severity of pneumonia; however, they do not perceive themselves … It is important for all older adults to understand that pneumonia is a serious condition and vaccination

251. Conducting Cognitive Testing for Health Care Quality Reports | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/resources/cognitive/index.html
     September 01, 2019 - Cognitive testing enables a report developer to: Learn whether readers can understand the information … For example, you could provide people with two versions of a chart to see which one is easier to understand … People often think they understand a display or a sentence when they’ve actually interpreted it incorrectly … necessary to conduct usability testing in addition to cognitive testing, as a report that is easy to understand … asking audience members how they would use the information or asking them questions to make sure they understand

252. Key Strategies for Clear Communication | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/precautions/tool4a.html
     March 01, 2024 - Directions, and Examples Raise Awareness: Tool 3 Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand

253. Health Literacy Video Moderator's Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/precautions/tool3c.html
     March 01, 2024 - Directions, and Examples Raise Awareness: Tool 3 Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand

254. Process
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck1/slidedeck1.pptx
     March 01, 2011 - simple patient education handout Below Basic: Circle date on appointment slip, understand simple pamphlet … , chances are good you might act as if you understand to avoid embarrassment. … Health Literacy and Patient Safety: Help Patients Understand. … 395 primary care patients in 3 states 46% did not understand instructions ≥ 1 labels 38% with adequate … Health Literacy and Patient Safety: Help Patients Understand. August 2007.

255. AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool5.pdf
     January 21, 2016 - Overview Regardless of a patient’s health literacy level, it is important that staff ensure that patients understand … It is a way to confirm that you have explained things in a manner your patients understand. … ■ Health Literacy and Patient Safety: Help Patients Understand is a 23-minute video from the American … the instructions again and then she was able to teach them back to me… I had no idea she did not understand … For example, staff making appointments may use it to ensure the patients understand what is required

256. Six Domains of Healthcare Quality | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/measures/six-domains.html
     March 01, 2025 - versions of those three IOM domains, consumers can see the meaning of the measures more clearly and understand … Learn more about selecting and reporting measures within categories that consumers understand:  Organizing

257. CAHPS Hospital Survey Supplemental Items for the Adult Surveys (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/adult-eng-hospital-supp-957a.docx
     October 01, 2015 - During this hospital stay, how often did nurses use medical words you did not understand? … During this hospital stay, how often did doctors use medical words you did not understand? … How often was the explanation of what the test was for easy to understand? … How often were the results of your blood test, x-ray, or other test easy to understand? … Was this information about how to take care of yourself at home easy to understand?

258. Telehealth and Health Disparities | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/issue-briefs/teledx-5.html
     August 01, 2020 - electronic tools to deliver health services may not enhance a patient’s ability to obtain, process, and understand … services that only focus on access issues and ignore how individuals in vulnerable populations process and understand

259. Telehealth and Health Disparities | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/teledx-5.html
     August 01, 2020 - electronic tools to deliver health services may not enhance a patient’s ability to obtain, process, and understand … services that only focus on access issues and ignore how individuals in vulnerable populations process and understand

260. Lab Results Letter | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/precautions/tool11f.html
     April 01, 2024 - Directions, and Examples Raise Awareness: Tool 3 Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand