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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/timeline.html
December 01, 2014 - The Implementation Steps document was created to help nursing homes understand the implementation steps … The facilitator answers questions and confirms that the facility team members understand how to access … Review On-Time Pressure Ulcer Prevention Reports
The team reviews reports with the facilitator to understand … and reviewing a report with actual resident data on one unit.The facilitator works with the team to understand … Report descriptions
Facilitator teaches pressure ulcer prevention reports to change team so they understand
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/tiered-approach-slides.pptx
April 01, 2022 - + Tiered Approach ׀ 2
Model for Improving Care1-4
Engage leadership for support and collaboration
Understand … accountable”
“Holds staff members accountable”
“Has staff members who hold themselves accountable”
Understand … Understand Just Culture. http://www.ahrq.gov/professionals/education/curriculum-tools/cusptoolkit/videos … Understand the Science of Safety. http://www.ahrq.gov/professionals/education/curriculum-tools/cusptoolkit … /modules/understand/index.html.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
October 30, 2017 - For example, you may want to better understand what is influencing
patients’ experiences with communication … H-HL3 Nurses hard to understand because of the way they spoke patient’s
language
H-HL4 Nurses used … medical words patient did not understand
H-HL5 Nurses talked too fast
H-HL6 Nurses interrupted … H-HL10 Doctors hard to understand because of the way they spoke patient’s
language
H-HL11 Doctors … used medical words patient did not understand
H-HL12 Doctors talked too fast
H-HL13 Doctors used
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www.ahrq.gov/hai/tools/surgery/guide-app-cusp.html
December 01, 2017 - Team Roles and Responsibilities Tool ( Word , 1.57 MB)
This tool will help your safety program team understand … An example case study is also included that helps you understand the learn from defects (LFD) process … This tool helps your safety program team evaluate the quality of your briefings and debriefings, and understand
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www.ahrq.gov/hai/cusp/modules/index.html
August 01, 2019 - Understand the Science of Safety
The Understand the Science of Safety module of the CUSP Toolkit … Family Engagement module of the CUSP Toolkit focuses on making sure patients and their family members understand
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool2_readm_review.docx
June 02, 2025 - the story”: going well beyond chief complaint, discharge diagnosis, or other clinical parameters to understand … 5 to 20 of these interviews to elicit the patient/caregiver perspective, humanize readmissions, and understand … This will help us understand what we might be able to do better for you and what we might be able to … Root Cause Analysis and Lessons Learned (2-3 minutes each)
The purpose of a root cause analysis is to understand
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www.ahrq.gov/patient-safety/settings/hospital/resource/guide/web2.html
December 01, 2017 - Slide 3: Objectives
Understand 3 ways in which Medicaid readmission patterns are similar to and … Understand the tools available to support this work. … Slide 22: Readmission Review Tool
Purpose:
To understand patient perspective. … To understand root causes.
To understand there are multiple factors. … Better understand "why" patients return.
Identify opportunities for improvement.
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules.html
July 01, 2023 - This pillar presents six concepts of the Comprehensive Unit-based Safety Program (CUSP) to help teams understand
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www.ahrq.gov/hai/tools/mrsa-prevention/toolkit/cusp-approach.html
October 01, 2024 - Video: CUSP: Understand the Science of Safety – AHRQ Patient Safety YouTube embedded video: https:// … Understand the Science of Safety (AHRQ Core CUSP Toolkit) The Science of Safety emphasizes the importance … For more information, please follow this link to the Understand the Science of Safety module of the AHRQ
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/opennotes-a.pdf
April 01, 2016 - With OpenNotes, reading your notes after a visit with
your doctor can help you:
■ Better understand … your diagnosis.
■ Better understand your treatment.
■ Figure out what you still don’t understand and
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www.ahrq.gov/sites/default/files/wysiwyg/sdm/share-approach/share-communicating-numbers.pdf
October 01, 2024 - Using a label to help the
patient understand a number is consistent with shared decision making, but … .6,7 For example, say, “13 out of 100” or “13 percent”
instead of “1 in 8,” which is both harder to understand … The NNT format should be avoided because it is difficult for most
people to understand. … This wording is
easier to understand than “smokers have 2 times the risk of having a stroke in their … Strategies to help patients understand risks.
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-terminology8.html
April 01, 2025 - For example, patients who feel that providers took time to listen and understand their concerns likely … patient feedback into diagnostic improvement efforts is needed, although we are beginning to better understand
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/patfamengagement/patientandfamilyengagement_slides.pptx
September 03, 2014 - PowerPoint Presentation
Patient Engagement in Hemodialysis Facilities
1
Objectives
Understand what … your infection reduction efforts
2
Patient and Family
SAY:
From reviewing this module, you will:
understand … Time is needed to understand the level of variability, time, and ownership that patients and families … Plain language is communication that users can understand the first time they read or hear it. … Use the teach-back method to confirm patients understand all of the steps involved.
18
Patients and
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-facnotes.docx
May 01, 2017 - Complex feedback is difficult to understand. … Can you help me understand why that didn’t happen? … Slide 22
SAY:
Avoid assuming you understand people’s actions. … Can you help me understand why you did this?” … Can you help me understand what happened?”
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www.ahrq.gov/talkingquality/index.html
care quality report for consumers can present quality measures and scores that are engaging, easy to understand … Using Web Functionalities
Explain and Motivate Use
Learn how to help consumers understand … Quality Report for Consumers
How can you use design to draw people in and help them understand
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www.ahrq.gov/hai/cusp/modules/apply/sl-cusp.html
December 01, 2012 - Understand Just Culture
Slide 5. Just Culture
Slide 6. … Understand the Science of Safety
Slide 20. … Understand Just Culture
Vignette still.
Click to play.
Return to Contents
Slide 5. … Understand the Science of Safety.
Identify Defects Through Sensemaking. … Understand the Science of Safety
Describe the historical and contemporary context of the science
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures3.html
June 01, 2018 - Language
Always Inform You About When They Will Arrive
Always Explain Things in a Way You Can Understand … Always have things explained in a way that was easy to understand. … Ethnicity
Always Inform You About When They Will Arrive
Always Explain Things in a Way You Can Understand … Islanders (NHOPIs) were significantly less likely to always have things explained in a way that was easy to understand
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruhealing/impsteps.html
January 01, 2017 - We created the Implementation Steps document to help nursing homes understand the implementation steps … The facilitator answers questions and confirms that the facility team members understand how to access … Step 5: Review Reports
The team reviews reports with the facilitator to understand the content and … The facilitator works with the team to understand the first report and answers questions as needed. … The team makes sure they understand the criteria for identifying residents profiled on the report, know
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
October 01, 2015 - For example, you may want to better understand what is influencing
patients’ experiences with communication … H-HL3 Nurses hard to understand because of the way they spoke patient’s
language
H-HL4 Nurses used … medical words patient did not understand
H-HL5 Nurses talked too fast
H-HL6 Nurses interrupted … H-HL10 Doctors hard to understand because of the way they spoke patient’s
language
H-HL11 Doctors … used medical words patient did not understand
H-HL12 Doctors talked too fast
https://cahps.ahrq.gov
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www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/measures.html
April 01, 2020 - Blood tests, x-rays, or other test results were presented in a way that was easy to understand
C-HIT21 … Visit notes were easy to understand