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teamstepps.ahrq.gov/talkingquality/measures/six-domains.html
December 01, 2022 - versions of those three IOM domains, consumers can see the meaning of the measures more clearly and understand … Learn more about selecting and reporting measures within categories that consumers understand: Organizing
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
June 19, 2018 - Staff in this pharmacy clearly understand their roles and responsibilities.
A9. … We look at staff actions and the way we do things to understand why mistakes happen in this
pharmacy … the definition of patient safety—dispensing the right
medication accurately and making sure patients understand
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes7.html
August 01, 2022 - This module will help an organization understand key resolution concepts and their relationship to adverse … Empathy—the ability to understand another person’s condition from their perspective. … communication, attentive listening, managing stress in the moment, and the ability to recognize and understand … expectancy, a life care planner, economist, actuaries, and financial planners can help the organization understand
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teamstepps.ahrq.gov/talkingquality/translate/organize/quality-domain.html
December 01, 2022 - Organizing Quality Measures by Domains of Health Care Quality
Quality information is easier to understand
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teamstepps.ahrq.gov/talkingquality/resources/writing/tip5.html
September 01, 2019 - Members of the audience can help you understand the right language to use and the nuances of their culture … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
July 27, 2021 - In the last 6 months, how
often did this provider explain
things in a way that was easy
to understand … In the last 6 months, how
often did this provider explain
things in a way that was easy to
understand … During your most recent
visit, did this provider
explain things in a way that
was easy to understand
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - As clinicians, we often use medical terms that most patients will
not understand. … • Don’t expect patients to read and understand a translated form on their own. … • Use easy-to-understand print materials to support learning. … Do you understand the benefits of this treatment?
Slide 28/Section 3. … But not
everyone will understand percentages.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-overview-surveys.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray
Overview of the SOPS Surveys
Laura Gray, MPH
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
What is Patient Safety Culture?
Organization
13
What are the SOPS Surveys?
• Surveys of providers and st…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-databases.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Famolaro
The SOPS Databases
Theresa Famolaro, MPS, MS, MBA
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
SOPS Databases
320
Hospitals
Version 1.0
(2021)
172
Hospitals
Version 2.0
(2021)
191
Nur…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
January 12, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro
Understanding SOPS® Surveys:
A Primer for New Users
Webcast
January 12, 2022
2:00-3:00 PM ET
Need Help?
• No sound from computer
speakers?
• Trouble with your connection
or slides not moving?
►Log out and log back in
• Other problems?
►Use Q…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
September 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Ginsberg
AHRQ’s Surveys on Patient Safety Culture™
(SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agency of the US Departme…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-closing.pdf
January 26, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Closing
Questions & Answers
How to Ask a Question
• Question and Answer
► Select Q&A
► Type question in the box
that opens
► Make sure “All Panelists” is
selected
• Download slides at
https://events.westat.com/sops
Password: SOPS2022
49
https://even…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic
Understanding CAHPS® Surveys:
A Primer for New Users
A Webcast on January 8, 2019
CAHPS: Consumer Assessment of Healthcare Providers and Systems
The CAHPS Program
Goal of AHRQ's CAHPS program: Advancing knowledge, measurement, and
improvement of pat…
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teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/tools/monitoring.html
June 01, 2023 - When all team members understand each team member’s role (including the patient and possibly a family … www.youtube-nocookie.com/embed/xZY8n-jhd4dk
TeamSTEPPS: Cross Monitoring (Subacute Care) (28 seconds)
To better understand
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - Tell the patient/family that the organization will conduct an Event Investigation and Analysis to
understand … ■ Explain what happened in a way that is easy to understand.
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teamstepps.ahrq.gov/talkingquality/resources/writing/guidelines.html
September 01, 2019 - Can Consumers Understand Managed Care Report Cards? Managed Care Interface 1998; 11(11): 91-95. … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
August 24, 2012 - This module will help you understand five concepts: the importance of teamwork and team composition to … To encourage efficient implementation of the initiative, all team members should understand and apply … CUSP and TeamSTEPPS both emphasize that team members understand their roles and responsibilities. … Engage
Engagement primarily embodies adaptive work, in which unit teams help staff understand the results … To fully understand the needs of the CUSP team, senior executives need to meet regularly with the CUSP
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teamstepps.ahrq.gov/learning-health-systems/building-workforce.html
May 01, 2022 - To understand how health systems operate and how to apply systems theory to research and implementation … awareness of the value and limitations of sub-group analyses in LHS research and improvement activities to understand … Systems Science Competency Domain
Domain Definition: To understand how health systems operate and … Competencies
Demonstrate knowledge of how systems theories can be used to understand how the interactions
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teamstepps.ahrq.gov/hai/tools/clabsi-cauti-icu/index.html
March 01, 2023 - Toolkit for Preventing CLABSI and CAUTI in ICUs
Today’s intensive care unit (ICU) teams understand … Access the materials in one of three ways:
Assess Looking to understand your ICU's current clinical
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teamstepps.ahrq.gov/talkingquality/translate/presentation.html
April 01, 2016 - Only a small fraction of Americans can easily read complex tables or understand the words typically used … Most people who are confused or overwhelmed by a report will not even try to understand it.