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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/module4_pu-implementation.docx
August 31, 2017 - To manage the change process more efficiently, consider doing the following:
· Ensure staff members understand … knowledge and tools to carry out their roles.
· Help reduce resistance to change by ensuring that staff understand … and agree that change is needed.
· To help staff accept the new set of practices fully, ensure they understand
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
May 01, 2016 - in research on the Nation’s health
delivery system that goes beyond the “what” of
health care to understand
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
April 13, 2018 - Intervention and Training Materials
Before you implement teach-back, the practice champion needs to
understand
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief6-bundled-payments.pdf
January 01, 2019 - Performance
(CHSP) Initiative to study the characteristics of high-performing health systems and to understand
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - this survey in
the postage-paid envelope.
2 Deceased → If your family
member is deceased, we
understand … last 6 months, how often did the
nurses and aides explain things in a way
that was easy for you to understand
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/psml-planning-grants-final-report.pdf
May 01, 2016 - developed a statewide pregnancy-
associated mortality review (PAMR) system in Ohio in an effort to understand … Award: $280,924
Goals
The goal of this project was to understand how to engage patients and their … consent to be
insufficient, the institution did not agree, suggesting that patients did not fully understand … Award: $297,710
Goals
The main goal of this project was to better understand the barriers, facilitators … Researchers wanted to understand how a health care team could quickly (1) identify the
occurrence of
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-tips-jobaid-final508.pdf
April 04, 2018 - Teach-Back Tips
Teach-Back Tips
All patients can benefit from teach-back.
� Ask patients to teach information back to you in their own words,
not just repeat your words.
� Use plain language (blood thinner for anticoagulant, heart doctor
for cardiologist).
� Rephrase your message until the patient understa…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module1/module1_pu-whychange_slides.pptx
June 16, 2017 - 30
Examining Processes To Understand Outcomes (Example)
Before intervention
31
% Patients With Skin