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talkingquality.ahrq.gov/hai/cusp/modules/apply/index.html
July 01, 2018 - Modules
Learn About CUSP
Assemble the Team
Engage the Senior Executive
Understand … KB] ( Accessible Version )
Team Check-up Tool [ - 227.5 KB] ( Accessible Version )
Video
Understand
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talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork.html
July 01, 2023 - This pillar presents six concepts of the Comprehensive Unit-based Safety Program (CUSP) to help teams understand … PowerPoint , 2 MB; Text Version )
Facilitator Guide ( Word , 1.7 MB; PDF , 1 MB; Text Version )
Understand
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talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
March 01, 2017 - Slide 10: Staff Empowerment
Say:
In the Staff Empowerment module, we will—
Understand staff empowerment … the importance of maintaining positive change
Understand the link between sustainability and spread … PLAY VIDEO: Understand Just Culture
Ask:
How would you describe Just Culture to someone? … Slide 18: Understanding Risk and Human Behavior 1
Say:
Just Culture helps us understand risk and … Employees should know the correct procedures and understand the reasoning behind those procedures so
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
January 01, 2023 - Well the Child's Doctors Communicate
Ch ild's doctor explained things in a way
that was easy to understand … what
respondent had to say
Ch ild's doctor explained things in a way
that was easy for child to understand … Well the Child's Doctors Communicate
Ch ild's doctor explained things in a way
that was easy to understand … what
respondent had to say
Ch ild's doctor explained things in a way
that was easy for child to understand … How Well Doctors Communicate 75% 77% 78% 77% 71%
Doctor explained things in a way that was easy to understand
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talkingquality.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
July 01, 2004 - Researchers tested the resulting patient fact sheet with physicians to
better understand their potential … Step one: ask questions if you have doubts or concerns
• Ask questions and make sure you understand … • Take a relative or friend with you to help you ask questions and
understand the answers. … • Be sure you understand the instructions you get about follow-up
care when you leave the hospital … The step encourages patients to work actively to understand the surgery,
recovery, and coordination
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/use-roll-ups-20111001-transcript.pdf
July 10, 2011 - Did the doctors explain things in a way that you could understand? … you’re talking about the pros and the cons of this,
a well-designed composite can often be easier to understand … For
example, consumers may not understand what the HbA1c measure means, in particular, but if they … Report CAHPS Survey Results and Other Quality Measures
Transcript release date 10/1/11 3
understand … seems especially
important for people in order to see the specific information, in order to really understand
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T2-Talking_with_Residents_Family_Members_checklist_version_Final.pdf
October 01, 2016 - • Before taking an antibiotic, it is important to understand how antibiotics could harm or hurt
your … – First, we share information and help you understand the risks of antibiotics.
– Second, we have an
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talkingquality.ahrq.gov/teamstepps/readiness/index.html
August 01, 2015 - Answering these questions can help your institution understand its level of readiness to initiate the … Leaders needs to understand the requirements of the program (e.g., trainer preparation and training, … In addition, it is important for leaders to understand their role in sponsoring, evaluating, enabling
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/sheridan_screening_overuse.pdf
January 01, 2014 - beneficial
Financial costs to the
patient and health care
system
In this study we sought to understand … Chapel Hill
Center Focus
Appropriate Use of Clinical
Preventive Services
The Center seeks to
understand
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talkingquality.ahrq.gov/talkingquality/translate/labels/measures.html
July 01, 2016 - Consumers needed longer phrases like “Getting care quickly” and “Getting care when you need it” to understand … In some data presentations, the label alone will be enough information for users to understand the data
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talkingquality.ahrq.gov/topics/index.html?page=1
January 01, 2012 - occurs when health information and services created for the public match with people's capacity to find, understand … literacy resources help health care professionals and delivery organizations make information easier to understand
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talkingquality.ahrq.gov/es/topics/index.html?page=1
January 01, 2012 - occurs when health information and services created for the public match with people's capacity to find, understand … literacy resources help health care professionals and delivery organizations make information easier to understand
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talkingquality.ahrq.gov/talkingquality/translate/organize/type.html
February 01, 2016 - within each category will have a clear relationship to each other, and could therefore be easier to understand … Moreover, it is not clear that this model helps them understand quality measures.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
September 04, 2012 - In a punitive culture that does not strive to understand potential underlying reasons for at-risk behaviors … of the CUSP Toolkit are:
· Learn About CUSP,
· Assemble the Team,
· Engage the Senior Executive,
· Understand … Understand the Science of Safety
2. Assemble the Team
3. Engage the Senior Executive
4. … For example, if a unit team has new staff members, reviewing the “Understand the Science of Safety” module … Slide 18
SAY:
After completing the “Understand the Science of Safety” module, staff will be able
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
November 01, 2023 - By incorporating the narrative questions into the Child Hospital Survey, survey users
can better understand … This information helps providers
understand what is working well and what may need improvement. … Hearing from parents in their own words helps hospitals better
understand what’s working well and what … To understand children’s and parents’ experiences, it is
important to ensure that all groups can participate
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Help the patient and family understand the diagnosis, condition, and next steps
Give timely and complete … Don’t say: “Do you understand?”
Say: “I want to make sure I explained that clearly. … Use words everyone can understand. Break messages into shorter statements.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-course-evaluation-form.pdf
June 01, 2023 - Understand the benefits of team structure in teamwork 1 2 3
2. Define a “team” 1 2 3
3. … Understand how situation monitoring affects team
processes and outcomes
1 2 3
2.
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
August 01, 2022 - Upon arrival at the event location, attempt to understand "the whole" before examining each part. … It is important to understand how the work is normally performed, and those not involved can often give … they are part of a larger system and that to make the system safer, it is essential to understand the … It is an opportunity for everyone to understand the event, why it occurred, and confirm contributing … Just to remind everyone, the purpose of this meeting is to understand the system contributions to this
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cpi/about/health-equity/health-equity-factsheet.pdf
March 01, 2024 - invests in research that generates
scientific evidence and actionable knowledge by
funding HSR to understand … Data and analytics: AHRQ data and analyses
help healthcare decision makers understand
health system … Impact: Enables use of easily linkable SDOH
data in patient-centered outcomes research to
understand
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/vu_physician_patient_harms.pdf
September 18, 2014 - depth and breadth of physicians’
beliefs and attitudes toward harms of preventive screening, and to
understand … Chapel Hill
Center Focus
Appropriate Use of Clinical
Preventive Services
The Center seeks to
understand