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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Help the patient and family understand the diagnosis, condition, and next steps
Give timely and complete … Don’t say: “Do you understand?”
Say: “I want to make sure I explained that clearly. … Use words everyone can understand. Break messages into shorter statements.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/improving-communication-guide.docx
September 01, 2022 - To temper expectations and ensure patients understand why the decision to not prescribe antibiotics might … First, it is important to understand different communication styles. … example, medical assistants may have trouble telling the medical director or physicians that they don’t understand … Ambulatory Care Improving Communication Around Antibiotic Decisions How To Improve Communication 1 • Understand
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-course-evaluation-form.pdf
June 01, 2023 - Understand the benefits of team structure in teamwork 1 2 3
2. Define a “team” 1 2 3
3. … Understand how situation monitoring affects team
processes and outcomes
1 2 3
2.
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preventiveservices.ahrq.gov/healthsystemsresearch/hspc-research-study/research-gaps.html
June 01, 2020 - The need to better understand the effects of financing and payment mechanisms was highlighted by study … Broadly, participants mentioned the need to better understand what patients value in their health care … We need to understand that better because that would immediately change how we think about scheduling … We’ve created so many options out there in the ecosystem of primary care that we don’t really understand … Patients and families can understand challenges and why things can’t be implemented or aren’t a good
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/AreYouUsingTeachBack.pdf
October 20, 2016 - To help us understand how our practice is doing in implementing and using teach-back, please
answer
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preventiveservices.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-j.html
May 01, 2017 - believe…
It is really important to…
I am pleased because…
I am concerned…
Can you help me understand … I think…
I am concerned…
It is really important to…
Your Question
Can you help me understand … I think…
I am concerned…
It is really important to…
Your Question
Can you help me understand … I think…
I am concerned…
It is really important to…
Your Question
Can you help me understand
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cpi/about/health-equity/health-equity-factsheet.pdf
March 01, 2024 - invests in research that generates
scientific evidence and actionable knowledge by
funding HSR to understand … Data and analytics: AHRQ data and analyses
help healthcare decision makers understand
health system … Impact: Enables use of easily linkable SDOH
data in patient-centered outcomes research to
understand
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preventiveservices.ahrq.gov/patient-safety/reports/advancing/index.html
July 01, 2022 - stakeholders and at the direction of Congress, started the process of building the foundation to better understand … Federal partners and non-Federal stakeholders, started the process of building the foundation to better understand … Using Patient Safety Indicators
To help organizations understand and quantify patient safety events … Understand the role of interfacility MRSA transmission on overall infection rates. … Understand the role of nursing home transmission of MRSA and develop interventions to reduce transmission
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP-Patient-Family-Engagement.pptx
May 01, 2013 - Patients
Know how the hospital works and how to achieve results Are strangers in this environment
Don’t understand … articulate their concerns when needed
Get a translator’s assistance if the patient or family member cannot understand … you
Help the patient and family understand the diagnosis, condition, and next steps:
Give timely and
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preventiveservices.ahrq.gov/talkingquality/measures/six-domains.html
December 01, 2022 - versions of those three IOM domains, consumers can see the meaning of the measures more clearly and understand … Learn more about selecting and reporting measures within categories that consumers understand: Organizing
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
June 19, 2018 - Staff in this pharmacy clearly understand their roles and responsibilities.
A9. … We look at staff actions and the way we do things to understand why mistakes happen in this
pharmacy … the definition of patient safety—dispensing the right
medication accurately and making sure patients understand
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preventiveservices.ahrq.gov/sites/default/files/publications/files/dowdstudysnapshot.pdf
November 01, 2015 - Study Methodology
To understand the decision to participate in PQRS and its implementation, researchers … data and tools: Performance
reports and other tools should
provide actionable data that are easy
to understand
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preventiveservices.ahrq.gov/talkingquality/translate/organize/quality-domain.html
December 01, 2022 - Organizing Quality Measures by Domains of Health Care Quality
Quality information is easier to understand
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/sbar-inpatient-guide.pdf
August 31, 2023 - Each step of SBAR is important in helping providers understand the patient’s situation.
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preventiveservices.ahrq.gov/talkingquality/resources/writing/tip5.html
September 01, 2019 - Members of the audience can help you understand the right language to use and the nuances of their culture … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - As clinicians, we often use medical terms that most patients will
not understand. … • Don’t expect patients to read and understand a translated form on their own. … • Use easy-to-understand print materials to support learning. … Do you understand the benefits of this treatment?
Slide 28/Section 3. … But not
everyone will understand percentages.
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preventiveservices.ahrq.gov/questions/resources/articles.html
November 01, 2020 - Be prepared with the questions you want to ask your doctor & make sure you understand the answers before … encourages patients to feel comfortable asking healthcare providers for more details so they can better understand … the Ad Council's Questions are the Answer campaign]
"Questions Are the Answer" to helping patients understand
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preventiveservices.ahrq.gov/teamstepps-program/curriculum/situation/tools/monitoring.html
June 01, 2023 - When all team members understand each team member’s role (including the patient and possibly a family … www.youtube-nocookie.com/embed/xZY8n-jhd4dk
TeamSTEPPS: Cross Monitoring (Subacute Care) (28 seconds)
To better understand
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/workshop/introduction/shareworkshop-trguide.pdf
August 01, 2014 - Overall training goals of the 6-hour SHARE Approach workshop training are to enable
trainees to better understand … health professionals, 6 months of
formative research, including focus groups
and expert interviews to understand … 10
SAY: The overall training goals of the SHARE
Approach training are to learn and better
understand
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
December 11, 2017 - How Well Health Professionals Communicate
Q36 Provider explained things in a way that was easy to understand … enough time with patient
Q41
Provider explained the purpose of medicines in a way that was
easy to understand … Q43
Provider explained in a way that was easy to understand what to
do if illness or health condition … blood test, x-ray, or other test
Q46
Provider explained test results in a way that was easy to
understand