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monahrq.ahrq.gov/talkingquality/measures/understand/index.html
July 01, 2018 - Easy for consumers to understand and relate to survey results. … https://www.ahrq.gov/talkingquality/measures/understand/index.html
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monahrq.ahrq.gov/health-literacy/improve/informed-consent/index.html
September 01, 2020 - Home
Health Literacy
Health Literacy Improvement Tools
AHRQ’s Easy-to-Understand … Why should we use easy-to-understand telehealth consent forms? … Clinicians can use the easy-to-understand language from the form when they are having the consent discussion … Can we use the AHRQ Easy-to-Understand Telehealth Consent Form as is?
No. … AHRQ Easy-to-Understand Telehealth Consent Form (Word, 27 KB)
How to Obtain Consent for Telehealth
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monahrq.ahrq.gov/talkingquality/measures/understand/patient-comments.html
February 01, 2016 - What does it mean to understand a risk? Evaluating risk comprehension. … https://www.ahrq.gov/talkingquality/measures/understand/patient-comments.html
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monahrq.ahrq.gov/hai/cusp/videos/07a-just-culture/index.html
July 01, 2018 - Healthcare-Associated Infections Program
About the CUSP Method
Videos
Understand … Reports
Videos
Decolonization – Universal and Targeted
Tools
Understand … Understand "Just Culture" [5 min. 32 sec.] … Page last reviewed July 2018
Page originally created February 2013
Internet Citation: Understand
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monahrq.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions
1
MORE EFFORT IS NEEDED … TO ENSURE PATIENTS
UNDERSTAND DOCTORS’
INSTRUCTIONS
Did you know? … health literacy.1 That means almost 9 out of 10 Americans find
it challenging “to obtain, process, and understand … make appropriate health decisions.”2
Several communication strategies help patients and providers understand … It is an evidence-based technique to confirm that people have explained
things in a manner others understand
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monahrq.ahrq.gov/policy/electronic/plain-writing/index.html
March 01, 2021 - Writing Act of 2010 requires federal agencies to write clear Government communication that the public can understand … The Act requires federal agencies to write "clear Government communication that the public can understand … Part of AHRQ's mission is to provide Americans with health information that people can easily understand … Provide white space between sections to break up text and to make it easier for readers to understand … Education Materials Assessment Tool (PEMAT) to assess whether readers whether patients will be able to understand
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monahrq.ahrq.gov/talkingquality/explain/index.html
June 01, 2019 - one of the great challenges of constructing a report card: Without some explanation, people will not understand … going through pieces of your report with an individual and asking them questions to find out:
Do they understand … Do they understand why the material is there in the first place? … cognitive testing to explore alternative ways of talking about a particular issue, to see which one people understand
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monahrq.ahrq.gov/health-literacy/improve/index.html
March 01, 2024 - Tools and Resources
Health literate healthcare organizations make it easier for people to navigate, understand … create a My Medicines List , the Pharmacy Health Literacy Assessment Tool & User's Guide , easy-to-understand … The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … AHRQ's Easy-to-Understand Telehealth Consent Form
AHRQ's telehealth consent resources include a … sample telehealth consent form (Word, 27 KB) that is easy to understand and how-to guidance for clinicians
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monahrq.ahrq.gov/health-literacy/improve/informed-consent/obtain.html
September 01, 2020 - forms is to document that a discussion took place and that the patient was informed and was able to understand … Use easy-to-understand language.
Use the teach-back method to confirm patient understanding. … To make sure I’m doing a good job, I ask every patient to tell me what you understand about telehealth … and "Do you understand?"
Offer to read the form aloud to all patients.
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monahrq.ahrq.gov/talkingquality/resources/writing/good-writing.html
July 01, 2011 - Information is clear if the audience for that information can understand it. … in background knowledge, literacy skills, and other characteristics that affect how easily they can understand … reading skills of consumers suggests that a large number of American adults would struggle to read and understand … audience, you may want to consider recruiting and training people who can help members of your audience understand … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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monahrq.ahrq.gov/talkingquality/translate/index.html
February 01, 2016 - The job of report sponsors is to present scores in a way that makes them engaging, easy to understand … approaches for developing valid and reliable scores that are fair to providers and easy for people to understand … that translate medical terminology into plain English, and provide other information to help users understand … Understand how to organize measures and scores into digestible quantities and help people quickly get
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monahrq.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
September 01, 2020 - When do patients need to use and understand health numbers?
Slide 44. … Patients need to understand numbers when:
Slide 45. … Patients need to understand numbers when:
Slide 46. … Present numbers in a way your patients can understand—Read aloud
Slide 48. … Make sure you present the information in a way your patients understand.
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monahrq.ahrq.gov/hai/tools/surgery/guide-surg-comp.html
December 01, 2017 - Site Infection Investigation Tool ( Word , 1.8 MB)
This tool will help your safety program team understand … Surgical Skin Preparation Audit Tool ( Word , 1.57 MB)
This tool will help your team understand how … Antibiotic Audit Tool ( Word , 1.6 MB)
This tool will help your safety program team understand how … Normothermia Audit Tool ( Word , 1.59 MB)
This tool will help your safety program team understand … Additional Resources
Barrier Identification and Mitigation Tool ( Word , 1.73 MB)
Understand where
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
February 24, 2011 - Family or friends can:
Give you comfort and support
Help you keep track of and understand information … Let doctors and nurses know right away if there is something you do not understand. … You can say, “I’m not sure I understand what you just said. Can you tell me again?” … Keep asking until you understand. … If you got an answer but still do not understand, please ask again.
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monahrq.ahrq.gov/health-literacy/about/index.html
January 01, 2024 - started to take responsibility to ensure that everyone, especially the vulnerable, is able to find, understand … Personal Health Literacy is the degree to which individuals have the ability to find, understand, and … Organizational Health Literacy is the degree to which organizations equitably enable individuals to find, understand
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monahrq.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … "Do you understand?" and "Does that make sense?" are NOT teach-back questions. … Patients are likely to answer "yes" whether they understand or not.
Use the show-me method. … I had no idea she did not understand.… I was so wrapped up in delivering the message that I did not … For example, staff making appointments may use it to ensure that patients understand what is required
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monahrq.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - Sign up: Health Literacy and Shared Decision Making updates
Healthcare works best when patients understand … However, materials are frequently difficult for patients and families to understand. … Make improvements by:
Developing a process to Assess, Select, and Create Easy-to-Understand Materials … strategy to ensure that you have explained information clearly so that patients and their families understand … modules--teach strategies that healthcare organizations and care teams can use to ensure that people understand
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monahrq.ahrq.gov/talkingquality/explain/communicate/framework.html
December 01, 2022 - public may not have a clear “mental model” of healthcare quality, which can make it hard for them to understand … To overcome these common barriers, you can provide a simple framework that will help people understand … Consumers seem to understand the following three phrases, which address virtually all of the measures
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monahrq.ahrq.gov/talkingquality/translate/display/index.html
May 01, 2019 - It also needs to be accurate and easy to understand. … The golden rule of chart design is as follows: If people need a lot of explanation to understand your … The ability of consumers to understand and interpret the symbols will play a large role in determining … People generally understand that more symbols—for example, more stars—convey better performance. … Limit the Size of Tables
Anyone who has tried to understand a table that shows the benefits offered
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monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - During this hospital stay, how often did nurses use medical words you did not understand?
… During this hospital stay, how often did doctors use medical words you did not understand?
… How often was the explanation of what the test was for easy to understand?
… How often were the results of your blood test, x-ray, or other test easy to understand?
… Was this information about how to take care of yourself at home easy to understand?