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healthcare411.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
September 01, 2012 - CALLER: I understand that [name of caregiver] was going to help you out at home. … Was the explanation of each medicine’s purpose easy to understand? … Were these written instructions easy to understand? … Was the explanation of each medicine’s purpose easy to understand? … Were these written instructions easy to understand?
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healthcare411.ahrq.gov/talkingquality/about/index.html
August 01, 2016 - Consumers can understand it. … a result, much of the information about quality that is currently available to consumers is hard to understand
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healthcare411.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
December 01, 2017 - be partner in their care: (1) tell doctors and nurses about their health, (2) check to see if they understand … what doctors and nurses say, (3) ask questions until they understand the answers, and (4) let health
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healthcare411.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - Modules
Learn About CUSP
Assemble the Team
Engage the Senior Executive
Understand … Program (or CUSP) Toolkit focuses on an important topic: Making sure patients and their family members understand … Patients may not understand the roles of different staff on their care team. … Educating the patient and family
Staff should help the patient and family understand the diagnosis, … Speaking slowly
Speaking slowly and clearly helps listeners understand the message without having to
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healthcare411.ahrq.gov/cahps/about-cahps/index.html
April 01, 2024 - Skip to main content
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healthcare411.ahrq.gov/talkingquality/explain/communicate/reason.html
November 01, 2018 - Specifically, studies have addressed whether the nature of the frame affects:
How well consumers understand … quality information is framed in terms of helping people avoid risks in choosing a hospital, people understand
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healthcare411.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - Patient education materials have to be easy-to-understand, bearing in mind that a third of adults have … patients who come to the office with “evidence” printed from the Internet or torn out of a magazine understand
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healthcare411.ahrq.gov/teamstepps-program/curriculum/situation/teach/half-day.html
July 01, 2023 - Specific objectives for teaching this module are identified below:
Understand how situation monitoring … lack time to cover all the tools, consider leaving one of them out so you can help your class fully understand
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/coaching/lepslcoaching.pdf
July 26, 2012 - is wrong with another person
Nonjudgmental:
Avoids terms such as “good” and “bad”
Helps people understand
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/coachslhandouts.pdf
July 25, 2012 - wrong with another person
Nonjudgmental:
Avoids terms such as ―good‖ and ―bad‖
Helps people understand
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healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
March 01, 2020 - explains a diagnosis, test result, or treatment option to a patient, if the person walks away and does not understand … related concerns; they may not comply with the physician's orders—and in some cases, they may not even understand … To help physicians better understand the process of behavioral change, some medical groups and health
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/astd-coaching-self-assessment-form.pdf
May 31, 2023 - The ability
to break down a task into easy-to-understand steps that you can articulate to another is
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
November 20, 2014 - Page 59
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Manage the Change Process
Ensure staff understand new roles. … Ensure staff understand reasons for change and agree change is needed.
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healthcare411.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar04/formativeevalsl.html
January 01, 2014 - Helping to understand findings and relationships between domains or constructs. … Understand nature and implications of local adaptation. Identify barriers. … Understand and document nature and implementation of local adaptation.
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healthcare411.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
May 01, 2023 - appropriate communication channels and cannot assume that the person obtaining responsibility will read or understand … tool is perfect for every organization, choosing one standard approach and ensuring that all staff understand
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepbriefingex.pdf
July 25, 2012 - This information is very important, so stop
me anytime if you don’t understand something.
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healthcare411.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
July 01, 2023 - Concepts and Tools
This section contains explanations and illustrations to help you better understand … Speaking in lay terms to ensure that patients and family caregivers understand the information being
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healthcare411.ahrq.gov/patient-safety/settings/hospital/red/toolkit/index.html
April 01, 2023 - National Guidelines
Teach the Content of a Written Discharge Plan in a Way the Patient Can Understand
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healthcare411.ahrq.gov/health-literacy/research/tools/index.html
December 01, 2022 - Tools
Personal health literacy is the degree to which individuals have the ability to find, understand … Administering the REALM-SF:
Suggested Introduction:
"Providers often use words that patients don't understand … assessment tool containing 50 items designed to assess a Spanish-speaking adult's ability to read and understand
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
April 05, 2018 - Teach-Back
Teach-Back
Teach-Back: Role Play Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Teach-Back
Role Play Scenario 1
Facilitator Instructions
1. As facilitator, play the role of the patient.
2. Request a volunteer to play the role of the clinici…