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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/cauti-tools/cauti-icu/preventing-cauti-icu-setting-module_1-speaker-notes.docx
September 01, 2015 - Although you aren’t required to do this, you might find that it will help you understand how to apply … SLIDE 3
AHRQ Pub No. 15-0073-4-EF
September 2015
SAY:
With that in mind, it’s easy to understand … provide the best care possible for their patients, so sharing science-based information will help them understand … Understand that historically, care providers thought that just being in the ICU meant a patient needed
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared-slides-508.pdf
April 10, 2018 - this will help the clinician manage time in the visit, knowing the issues that the patient wants to understand … This should encourage communication between the clinician and patient and help the clinician understand … Patients are more likely to adhere when they understand their instructions and their diagnosis.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Miranda.pdf
July 01, 2004 - Researchers tested the resulting patient fact sheet with physicians to
better understand their potential … Step one: ask questions if you have doubts or concerns
• Ask questions and make sure you understand … • Take a relative or friend with you to help you ask questions and
understand the answers. … • Be sure you understand the instructions you get about follow-up
care when you leave the hospital … The step encourages patients to work actively to understand the surgery,
recovery, and coordination
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - Tell the patient/family that the organization will conduct an Event Investigation and Analysis to
understand … ■ Explain what happened in a way that is easy to understand.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-table-1-tech-specs.pdf
March 09, 2018 - their child’s
MP’s office (as identified in IE2)
should report that the summary:
IE3a Was easy to understand … in indicator IE5) should
report that the information
contained in the visit summary was
easy to understand … allergies”, not drug allergies
specifically)
Q23e
Q23f
Q23g
Q24 (Hospital stay summary
easy to understand … child’s
school to make sure they
understood how child’s
condition affected ability to
learn, understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/tool-examples.docx
March 01, 2017 - Use the examples to better understand technical and adaptive solutions for change and to better utilize … Adaptive Solutions for Change
The senior leader must also understand and support adaptive work.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/sopstipsheet.pdf
November 05, 2013 - Improving Response Rates
on the AHRQ Surveys on Patient Safety Culture
This Tip Sheet will help you understand … Ensure
that leaders support the survey effort and understand how the results can help assess and improve
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/toolkit/PharmSOPSform.pdf
June 06, 2018 - Staff in this pharmacy clearly understand their
roles and responsibilities ........................ … We look at staff actions and the way we do things
to understand why mistakes happen in this
pharmacy … the definition of patient safety—dispensing the right medication
accurately and making sure patients understand
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ce.effectivehealthcare.ahrq.gov/pqmp/implementation-qi/roadmap/index.html
September 01, 2021 - Using an implementation science approach, the second phase of the PQMP project seeks to understand the … In order to better understand your context, see the link below to a self-study exercise on contextual … which allows you to visually plot your performance data over time in a graph or chart to see and better understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module3/module-3-slides.pptx
March 01, 2017 - Long-Term Care: HAIs/CAUTI
Long-Term Care Safety Modules
Staff Empowerment | 10
10
Curiosity
Understand … HAIs/CAUTI
Long-Term Care Safety Modules
Staff Empowerment | 11
11
Interest in Improvement
Understand … how to apply and be actively involved in implementing best practices at an individual resident level
Understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Prologue_Henriksen_Vol1.pdf
July 10, 2008 - An underlying premise to any volume that
focuses on assessment is that the time spent in trying to understand … In our efforts to understand the nature and prevalence of departures from patient safety, it comes
as
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/staff-safety-assessment.docx
March 01, 2017 - You will need details to understand how you can prevent harm.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
January 01, 2015 - • Suggestion that these items help understand the experience of patients with lower
socioeconomic … The item “Gives easy to understand instructions” would be moved to the supplemental
item set. … • Explains things in a way that is easy to
understand
• Listens carefully • Listens carefully … • Gives easy to understand instructions (Move to supplemental item set)
• Knows important information … instructions” is different than “Explains things
in a way that is easy to understand” (n=1)
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
December 11, 2017 - How Well Health Professionals Communicate
Q36 Provider explained things in a way that was easy to understand … enough time with patient
Q41
Provider explained the purpose of medicines in a way that was
easy to understand … Q43
Provider explained in a way that was easy to understand what to
do if illness or health condition … blood test, x-ray, or other test
Q46
Provider explained test results in a way that was easy to
understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/module-4-slides.pptx
March 01, 2017 - Do all members understand and agree with goals?
Are roles and responsibilities understood? … Language
Use special words that indicate there is a problem
Both the sender and the receiver need to understand … Complete, clear, brief, and timely
No jargon: using language the residents/families can understand
Making … sure they truly understand what is being communicated to them
AHRQ Safety Program for Long-Term Care
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.docx
May 01, 2017 - In doing this, team members understand the relationship between defects and production pressures—leaving … Slide 7
SAY:
When combating defects on the L&D unit, it is important for staff to understand where … SAY:
In addition to CUSP tools, Sensemaking tools such as root cause analysis will help providers understand … Reconstruct the timeline to understand what happened.
Step 2. … Try to understand the thinking and reasoning behind their actions and decisions.
Step 4.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - 11
Provider explained things
in a way that was easy to
understand
14
Provider listened carefully … patient 12
Provider listened carefully
to patient 15
(Not included)
Provider gave easy to
understand … 14
In the last 6 months, how
often did this provider explain
things in a way that was easy
to understand … Q11 Provider explained things in a way that was easy to understand Response Options
• Never
• Sometimes … The item “Gives easy to understand instructions” was moved into the
supplemental item set The item “
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-091317.pptx
January 01, 2017 - Objectives
Identify bright spots in the implementation process and how to leverage those bright spots
Understand … the need to evaluate the process frequently and adjust the plan as needed
Understand the importance … Team members understand their roles and responsibilities. … Team members understand their roles and responsibilities.
The team has clearly articulated goals. … efficient use of resources (e.g. staff, supplies, equipment, information). 3.61 4.03 0.42
Team members understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp-facilitator-guide.pdf
May 01, 2017 - the first program pillar includes the following
modules:
• Assemble the Team/Engage
Leadership
• Understand … Aligning Kotter’s change model with CUSP,
the “Understand the Science of Safety”
module helps you build … You can communicate
the concept using the tools in the “Understand
the Science of Safety” and “Identify … Leadership,”
“Identify Defects Through Sensemaking,”
“Implement Teamwork and Communication,”
and “Understand … In a punitive
culture that does not strive to understand
potential underlying reasons for at-risk
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Johnson_90.pdf
June 10, 2008 - As the complexity of health care delivery has increased, it has become essential for physicians to
understand … Competency in SBP requires that physicians understand how patient care relates to the health
care system … Competence in SBP necessitates that physicians understand how patient care and other practices
relate … the Joint Commission
standards for accreditation] that affect the organization, there is a need to understand … practice suggests a failure to perform an appropriate analysis of the
system’s failures or to truly understand