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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module5/ts2-0ltc_module5_slides_sitmon.pptx
February 03, 2006 - communication
Utilize resources fully (e.g., status board, automation)
Maintain documentation
Know and understand … where to focus attention
Know and understand the plan
Inform team members the plan has changed
TEAMSTEPPS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/slsitmonitor.pptx
February 03, 2006 - communication
Utilize resources fully (e.g., status board, automation)
Maintain documentation
Know and understand … where to focus attention
Know and understand the plan
Inform team members the plan has changed
TEAMSTEPPS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/data/infographics/babies-opioids.pdf
January 01, 2015 - Opioids
AHRQ and HHS are working to address
the opioids crisis by making data available
to better understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
June 01, 2017 - Q11 Provider explained things in a way that was easy to understand
Q12 Provider listened carefully … Q18 Provider explained things in a way that was easy to understand
Q19 Provider listened carefully … Literacy Item Set
How Well Providers Communicate About Medicines
C-HL15 Provider gave easy to understand … instructions about medicines
C-HL16
Provider gave easy to understand explanations about possible … HIT21 Visit notes were easy to understand
Response Options
• Never
• Sometimes
• Usually
• Always
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/sbar-inpatient-guide.pdf
August 31, 2023 - Each step of SBAR is important in helping providers understand the patient’s situation.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/SOPS101_Webcast_Transcript.pdf
June 01, 2022 - given healthcare's increasing reliance on information technology,
it's also important for hospitals to understand … recommend that you share the results so that your leadership, department managers, frontline staff
understand … And we do understand that there are challenges in administering the Nursing Home Survey; getting a good … I'd also like to put another plug in here for the survey
User's Guide because that will help you understand … So I just want to bring up one key thing and for any
of those nursing home users out there, we understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
July 27, 2021 - In the last 6 months, how
often did this provider explain
things in a way that was easy
to understand … In the last 6 months, how
often did this provider explain
things in a way that was easy to
understand … During your most recent
visit, did this provider
explain things in a way that
was easy to understand
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/strategies.html
September 01, 2020 - Definition
Health Literacy: "The degree to which individuals have the capacity to obtain, process, and understand … drug labels.
22 percent of people surveyed in the NAAL had basic health literacy skills–e.g., could understand … NAAL had below basic health literacy skills–e.g., could circle the date on an appointment slip, could understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.docx
May 01, 2017 - This module will help you understand five concepts: the importance of teamwork and team composition, … To encourage efficient implementation, all team members should understand and apply the following concepts … predominantly technical work and requires L&D unit teams to guarantee that staff and senior leaders understand … Slide 30
SAY:
To fully understand the needs of the CUSP team, senior executives need to meet regularly … Slide 31
SAY:
The senior executive should understand that change requires both technical and adaptive
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/sustainability/communication-strategies-guide.docx
January 01, 2017 - Your audience may not ask the questions to understand your message if they think they are already expected … Make it easy for your audience to understand your message. … reminding the group where you started or what your goal is, but that brief orienting information helps them understand … SAY:
While the graph takes up full page, it is still difficult to understand. … The acronym is defined, eliminating any doubt that a new reader would understand what data is being shared
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/self-mgmt/pemat/pemat_form.xls
November 01, 2013 - you select from the many patient education materials available to determine those that are easier to understand … Numbers appearing in the material are clear and easy to understand.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - As clinicians, we often use medical terms that most patients will
not understand. … • Don’t expect patients to read and understand a translated form on their own. … • Use easy-to-understand print materials to support learning. … Do you understand the benefits of this treatment?
Slide 28/Section 3. … But not
everyone will understand percentages.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
November 28, 2017 - gave them all the information they needed before surgery and gave them instructions
that were easy to understand … Q4 Before your surgery, did anyone in this surgeon’s office give you easy to understand instructions … expect during recovery, warned them about symptoms that need
immediate attention, gave them easy-to-understand … Q28 Did anyone in this surgeon’s office give you easy to understand instructions about what to do during … Q22 Did this anesthesiologist answer your questions in a way that was easy to understand?
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ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/probabilistic-thinking3.html
September 01, 2022 - to the variety of critical quantitative data that is currently difficult to obtain and intuitively understand … In addition, they need to understand how to adjust probability based on test results, whether those tests
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic
Understanding CAHPS® Surveys:
A Primer for New Users
A Webcast on January 8, 2019
CAHPS: Consumer Assessment of Healthcare Providers and Systems
The CAHPS Program
Goal of AHRQ's CAHPS program: Advancing knowledge, measurement, and
improvement of pat…
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-SOPS_101_Webcast-FAMOLARO.pdf
January 01, 2020 - Understanding SOPS Surveys: A Primer for New Users (Webcast) - Famolaro
The SOPS Databases
Theresa Famolaro, MPS, MS, MBA
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
23
SOPS Databases
Hospital
630
Hospitals
Nursing
Home
191
Nursing Homes
Medical
Office…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-SOPS_101_Webcast-GINSBERG.pdf
September 01, 2020 - Understanding SOPS Surveys: A Primer for New Users (Webcast) - Ginsberg
Overview of AHRQ’s Patient Safety Priorities and Programs
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality (AHRQ)
6
AHRQ’s Core Competencies
AHRQ is a research and science-b…
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-SOPS_101_Webcast-INTRO.pdf
February 19, 2020 - Understanding SOPS Surveys: A Primer for New Users (Webcast) - Introduction
Understanding SOPS Surveys: A Primer for New
Users
Webcast
February 19, 2020
2:00-2:50 PM ET
Need Help?
• No sound from computer speakers?
• Trouble with your connection or slides not moving?
► Log out and log back in
• Other proble…
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/06-SOPS_101_Webcast-CLOSING.pdf
March 03, 2020 - Understanding SOPS Surveys: A Primer for New Users (Webcast) - Closing
Questions & Answers
53
Submitting Questions
• Question and Answer
► Select Q&A
► Type question in the box that opens
Type question here
54
Thank you!
Please complete the webcast
evaluation
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-ginsberg.pdf
February 06, 2020 - Understanding CAHPS® Surveys: A Primer for New Users - Ginsberg
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP,
Director, CAHPS & SOPS
Center for Quality Improvement & Patient Safety, AHRQ
AHRQ’s Core Competencies
• Health Systems Research: Invest in research and
evidence to make health care safer and impr…