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Showing results for "understand".

41. Strategy 2: Communicating to Improve Quality (Tool 2) (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
    May 24, 2013 - Let doctors and nurses know right away if there is something you do not understand. … You can say, “I’m not sure I understand what you just said. Can you tell me again?” … Keep asking until you understand. … If you got an answer but still do not understand, please ask again. … what your doctors and nurses tell you Tip 3: Ask questions until you understand the answers

42. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=16&search_api_fulltext=&sort=asc
    Plan Health literacy P-HL14 Personal doctor gave easy to understand … Plan Health literacy P-HL15 Personal doctor gave easy to understand … P-HL18 Explanation of blood test, x-ray, or other test was easy to understand … Health literacy P-HL21 Information from customer service was easy to understand … Health literacy P-HL29 Coverage and benefits information was easy to understand

43. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=6&search_api_fulltext=&sort=asc
    Information about how much patient would have to pay for special services or equipment was easy to understand … P-HL34 Information about how much patient would have to pay for medicines was easy to understand … Health literacy P-HL21 Information from customer service was easy to understand … H-HL35 Information from hospital staff about taking care of self at home was easy to understand … literacy P-HL54 Information on the health plan's Website was easy to understand

44. Translate Health Care Quality Data Into Usable Information | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/talkingquality/translate/index.html
    February 01, 2016 - The job of report sponsors is to present scores in a way that makes them engaging, easy to understand … approaches for developing valid and reliable scores that are fair to providers and easy for people to understand … that translate medical terminology into plain English, and provide other information to help users understand … Understand how to organize measures and scores into digestible quantities and help people quickly get

45. Topic: Word Choice & Style | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/patient-education/pemat4.html
    November 01, 2020 -        Agree = 1 Explanation The material should use common, everyday language that would be easy to understand … than a few abbreviations or acronyms, even if they are spelled out, the material will be difficult to understand … The explanation of a medical term should also be easy to understand. … The active voice is preferable to the passive voice because it is easier to understand.

46. Appendix 5: Health Literacy Assessment Facilitator's Guide for Patient Focus Groups | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/app-5.html
    September 01, 2020 - Feel free to ask me questions if you don't understand something. … Do the signs help you understand what you are supposed to do? … Doctors and pharmacists often use medical words that patients may not understand. … Has a pharmacist ever asked you if you understand what she or he has told you? … How easy or hard are the forms used in the pharmacy to understand and fill out?

47. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=20
    May 02, 2024 - Hospital Health literacy H-HL3 Nurses hard to understand … Health literacy H-HL4 Nurses used medical words patient did not understand … Hospital Health literacy H-HL10 Doctors hard to understand … Health literacy H-HL11 Doctors used medical words patient did not understand … H-HL21 Explanation of blood test, x-ray, or other test was easy to understand

48. Staff Survey About Cost Conversations | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool23a.html
    April 01, 2024 - Directions, and Examples Raise Awareness: Tool 3 Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand … Do you think it is important for patients to understand the cost of services when making healthcare decisions … _______ Does our practice have materials that explain costs in a way that is easy for patients to understand … ., materials, tools, training) would help our practice explain costs in a way patients could easily understand

49. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
    September 01, 2020 - When do patients need to use and understand health numbers?       Slide 44. … Patients need to understand numbers when:       Slide 45. … Patients need to understand numbers when:       Slide 46. … Present numbers in a way your patients can understand—Read aloud       Slide 48. … Make sure you present the information in a way your patients understand.

50. Introduction | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/intro.html
    February 01, 2024 - Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand … Toolkit offers evidence-based guidance to help healthcare providers make health information easier to understand … Organizational Health Literacy is the degree to which organizations equitably enable individuals to find, understand … Personal Health Literacy is the degree to which individuals have the ability to find, understand, and … universal precautions—the structuring of health information and services in ways that everyone can understand

51. Communicate Clearly: Tool 4 | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool4.html
    April 01, 2024 - Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand … Items List of Internet Resources Overview Communicating clearly helps your patients understand … For guidance on improving written communication, go to Assess, Select, and Create Easy-to-Understand … TIP Using jargon and terms your patients do not understand is an act of exclusion that can increase … Confirm patients understand what they need to know and do by asking them to teach back important information

52. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=17&search_api_fulltext=&sort=desc
    P-HL11 Instructions about specific illness or health condition were easy to understand … literacy P-HL54 Information on the health plan's Website was easy to understand … Health literacy P-HL21 Information from customer service was easy to understand … Information about how much patient would have to pay for special services or equipment was easy to understand … P-HL40 Information about how to make a complaint to the health plan was easy to understand

53. Step 3: Talk With Your Doctor | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/questions/resources/diagnosis/step3.html
    November 01, 2020 - This person can help ask questions, take notes, and help you remember and understand everything once … Keep asking until you understand the answers. … If you do not, your doctor may think you understand everything that is said. … Ask your doctor to draw pictures if that will help you understand something. Take notes. … Make sure you understand what will happen if you need surgery.

54. Understand the Science of Safety for Perinatal Safety | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/understand-sci-slides.html
    July 01, 2023 - Hospital Labor and Delivery Units Perinatal Safety Toolkit Toolkit Pillars Understand … Patient Safety News and Events Education & Training Resources Understand … AHRQ Safety Program for Perinatal Care Slide 1: AHRQ Safety Program for Perinatal Care Understand … Slide 16: Understand the Science of Safety: What the Team Must Do Develop a plan so all staff on … your unit view the Understand the Science of Safety videos Track staff participation in viewing the

55. Health Literacy Patient Feedback Questions | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool17d.html
    April 01, 2024 - Were these instructions easy to understand?  ☐ Yes, definitely  ☐ Yes, somewhat  ☐ No 3. … Were the results easy to understand?  ☐ Yes, definitely  ☐ Yes, somewhat  ☐ No 5. … Was the response easy to understand? … Were the instructions or written information easy to understand? … Were the forms you were asked to sign easy to understand?

56. Use the Teach-Back Method: Tool 5 | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool5.html
    April 01, 2024 - Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand … "Do you understand?" and "Does that make sense?" are NOT teach-back questions. … Patients are likely to answer "yes" whether they understand or not. Use the show-me method. … I had no idea she did not understand.…  I was so wrapped up in delivering the message that I did not … For example, staff making appointments may use it to ensure that patients understand what is required

57. Supplemental Tools | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/tools/surgery/guide-surg-comp.html
    December 01, 2017 - Site Infection Investigation Tool ( Word , 1.8 MB) This tool will help your safety program team understand … Surgical Skin Preparation Audit Tool ( Word , 1.57 MB) This tool will help your team understand how … Antibiotic Audit Tool ( Word , 1.6 MB) This tool will help your safety program team understand how … Normothermia Audit Tool ( Word , 1.59 MB) This tool will help your safety program team understand … Additional Resources Barrier Identification and Mitigation Tool ( Word , 1.73 MB) Understand where

58. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=17&search_api_fulltext=&sort=desc
    Survey Topics Sort ascending C-HL15 Provider gave easy to understand … C-HL19 Explanation of blood test, x-ray, or other test was easy to understand … literacy C-HL20 Results of blood test, x-ray, or other test were easy to understand … Health literacy P-HL2 Personal doctor used medical words patient did not understand … Plan Health literacy P-HL6 Personal doctor gave easy to understand

59. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=18&search_api_fulltext=&sort=desc
    Topics Sort ascending P-HL14 Personal doctor gave easy to understand … Plan Health literacy P-HL15 Personal doctor gave easy to understand … P-HL18 Explanation of blood test, x-ray, or other test was easy to understand … Health literacy P-HL21 Information from customer service was easy to understand … Health literacy P-HL29 Coverage and benefits information was easy to understand

60. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=desc
    Clinician & Group Health literacy C-HL7 Provider gave easy to understand … literacy C-HL20 Results of blood test, x-ray, or other test were easy to understand … C-HL19 Explanation of blood test, x-ray, or other test was easy to understand … Clinician & Group Health literacy C-HL16 Provider gave easy to understand … Clinician & Group Health literacy C-HL15 Provider gave easy to understand