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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool13.html
April 01, 2024 - Teach your staff to provide easy-to-understand explanations of common billing and insurance concepts … Develop an easy-to-understand brochure highlighting key elements of your practice, such as:
Contact … Consult Tool 11: Assess, Select, and Create Easy-to-Understand Materials for guidance on selecting … easy to understand and act on materials. … Show easy-to-understand educational programming if you have a television in your waiting room.
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool2a.html
April 01, 2024 - All staff members appreciate that we have a responsibility to make sure that patients can understand … Our practice assesses whether written materials are easy to understand. … Our practice's forms are easy to understand and fill out, collect only necessary information, and use … Our practice selects easy-to-understand and relevant materials for the waiting room and ensures that … All clinicians write precise instructions for taking medicine that are easy-to-understand (e.g., "take
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ce.effectivehealthcare.ahrq.gov/hai/cusp/videos/04a-science-safety/index.html
June 01, 2018 - Healthcare-Associated Infections Program
About the CUSP Method
Videos
Understand … Reports
Videos
Decolonization – Universal and Targeted
Tools
Understand … Understand the Science of Safety [23 min.] … Page last reviewed June 2018
Page originally created February 2013
Internet Citation: Understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Walsh_74.pdf
May 28, 2008 - Using Home Visits to Understand Medication Errors in Children
Using Home Visits to Understand Medication … We
conducted several pilot home visits and found that this approach has the potential to help
understand … Pilot Visits
In order to understand the feasibility of these methods, we performed 12 pilot home visits … Similar methods could also be used to understand medication use by children with chronic
disease in … These home visit methods may be used
to understand and quantify home medication errors in many different
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=1
April 24, 2024 - Topics
C-HL20
Results of blood test, x-ray, or other test were easy to understand … Clinician & Group
Health literacy
C-HL7
Provider gave easy to understand … C-HL19
Explanation of blood test, x-ray, or other test was easy to understand … Clinician & Group
Health literacy
C-HL16
Provider gave easy to understand … Clinician & Group
Health literacy
C-HL15
Provider gave easy to understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - More Effort Is Needed To Ensure Patients Understand Doctors' Instructions
1
MORE EFFORT IS NEEDED … TO ENSURE PATIENTS
UNDERSTAND DOCTORS’
INSTRUCTIONS
Did you know? … health literacy.1 That means almost 9 out of 10 Americans find
it challenging “to obtain, process, and understand … make appropriate health decisions.”2
Several communication strategies help patients and providers understand … It is an evidence-based technique to confirm that people have explained
things in a manner others understand
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ce.effectivehealthcare.ahrq.gov/policy/electronic/plain-writing/index.html
March 01, 2021 - Writing Act of 2010 requires federal agencies to write clear Government communication that the public can understand … The Act requires federal agencies to write "clear Government communication that the public can understand … Part of AHRQ's mission is to provide Americans with health information that people can easily understand … Provide white space between sections to break up text and to make it easier for readers to understand … Education Materials Assessment Tool (PEMAT) to assess whether readers whether patients will be able to understand
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/guide/written.html
September 01, 2020 - Dispelling misconceptions that using written materials that are easy to understand = "dumbing down" of … Making the Case for Easy-to-Understand Written Material
Studies have shown that patients forget 40 … So, providing easy-to-understand written materials that reiterate your key points is important. … However, implementation of this tool requires that you learn to look past the familiar to understand … Go to Tool 11: Assess, Select, and Create Easy-to-Understand Materials for suggestions.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/primary-care-health-literacy-assessment.docx
March 01, 2024 - ☐
☐
☐
☐
11-Assess, Select, and Create Easy-to-Understand Materials
27. … Our practice assesses whether written materials are easy to understand. … ☐
☐
☐
☐
11-Assess, Select, and Create Easy-to-Understand Materials
29. … ☐
☐
☐
☐
11-Assess, Select, and Create Easy-to-Understand Materials
32. … ☐
☐
☐
☐
11-Assess, Select, and Create Easy-to-Understand Materials
33.
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool3d.html
March 01, 2024 - (Choose all that apply)
When people can read and understand health information. … (Choose all that apply)
Ability to understand and use numbers.
Reading skills. … Ability to understand what is said.
Writing skills.
All the above. … True
False
How do you know when patients understand? (Choose all that apply.) … When they nod or say yes when you ask if they understand.
When they ask questions.
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ce.effectivehealthcare.ahrq.gov/talkingquality/explain/index.html
June 01, 2019 - one of the great challenges of constructing a report card: Without some explanation, people will not understand … going through pieces of your report with an individual and asking them questions to find out:
Do they understand … Do they understand why the material is there in the first place? … cognitive testing to explore alternative ways of talking about a particular issue, to see which one people understand
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ce.effectivehealthcare.ahrq.gov/health-literacy/patient-education/pemat3.html
November 01, 2020 - evident from a statement (written or oral) at the beginning of a material: This material will help you understand
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/index.html
March 01, 2024 - Tools and Resources
Health literate healthcare organizations make it easier for people to navigate, understand … create a My Medicines List , the Pharmacy Health Literacy Assessment Tool & User's Guide , easy-to-understand … The RED Toolkit includes templates for easy-to-understand discharge instructions and post-discharge telephone … AHRQ's Easy-to-Understand Telehealth Consent Form
AHRQ's telehealth consent resources include a … sample telehealth consent form (Word, 27 KB) that is easy to understand and how-to guidance for clinicians
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
April 01, 2020 - In the last 12 months, how often were these instructions easy to understand? … Was the information about how your health plan works easy to understand? … Was the information about your health plan's coverage and benefits easy to understand? … Was the information about how to stay healthy easy to understand? … Was the information on your health plan's Website easy to understand?
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool3.html
April 01, 2024 - Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Choose videos that help your practice understand that: 1) many patients struggle to understand health-related … how to move through the healthcare system, and 2) practices can make it easier for patients to find, understand … Health Literacy: Making it Easier for Patients To Find, Understand, and Use Health Information and Services … Provide easy-to-understand handouts as reminders.
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/informed-consent/obtain.html
September 01, 2020 - forms is to document that a discussion took place and that the patient was informed and was able to understand … Use easy-to-understand language.
Use the teach-back method to confirm patient understanding. … To make sure I’m doing a good job, I ask every patient to tell me what you understand about telehealth … and "Do you understand?"
Offer to read the form aloud to all patients.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=10
May 02, 2024 - Health literacy
P-HL21
Information from customer service was easy to understand … P-HL18
Explanation of blood test, x-ray, or other test was easy to understand … Plan
Health literacy
P-HL6
Personal doctor gave easy to understand … Plan
Health literacy
P-HL14
Personal doctor gave easy to understand … Plan
Health literacy
P-HL15
Personal doctor gave easy to understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/primary-care-health-literacy-assessment.pdf
March 01, 2024 - Our practice assesses whether
written materials are easy to
understand. … ☐ ☐ ☐ ☐
11-Assess,
Select, and
Create Easy-to-
Understand
Materials
29. … ☐ ☐ ☐ ☐
11-Assess,
Select, and
Create Easy-to-
Understand
Materials
33. … Assess whether materials are easy to read, understand, and act on. … Choose materials that are easy to read, understand, and act on.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/health-literacy-education-presentation-tool-3a.pptx
January 01, 2019 - and Human Services Health Literacy
Health Literacy: Making It Easier for Patients to Find, Understand … (Choose all that apply)
When people can read and understand health information. … What information do we give patients that you notice is hard to understand or use? … Let’s not make people work hard to understand. … Let’s not make people work hard to understand.
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ce.effectivehealthcare.ahrq.gov/talkingquality/resources/writing/good-writing.html
July 01, 2011 - Information is clear if the audience for that information can understand it. … in background knowledge, literacy skills, and other characteristics that affect how easily they can understand … reading skills of consumers suggests that a large number of American adults would struggle to read and understand … audience, you may want to consider recruiting and training people who can help members of your audience understand … Write Text That’s Easy for Your Audience To Understand
Tip 2.