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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/index.html
January 01, 2024 - organizations take responsibility to ensure that everyone, especially the vulnerable, is able to find, understand … —teach strategies that healthcare organizations and clinical teams can use to ensure that people understand … Proficiency Safety: CUS Words
Using plain language to describe specific procedures can help patients understand
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool7b.html
March 01, 2024 - Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … If using an automated system, were the menus easy to understand?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ptoutcsurvey.pdf
February 14, 2013 - Was the explanation of each medicine’s purpose easy to understand? … How often was their explanation of how and when to take each medicine easy to understand? … Were these written instructions easy to understand? … Was the explanation of each medicine’s purpose easy to understand? … Were these written instructions easy to understand?
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ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
December 01, 2012 - Understand Just Culture Slide 5. Just Culture Slide 6. … Understand the Science of Safety Slide 20. Keys to Understanding the Science of Safety Slide 21. … Understand Just Culture
Do:
Play the video. … Understand the Science of Safety.
Identify Defects Through Sensemaking. … Understand the Science of Safety
Say:
After completing the "Understand the Science of Safety" module
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-design-guide-final508.pdf
April 03, 2018 - Before you can decide how to adopt the Warm Handoff Plus, you need to understand the
potential handoffs … Understand the current handoff process. … Next, you need to understand how the many types of transitions currently occur. … Understand the current workflow. … In addition, patients who do not understand the language being spoken in the Warm
Handoff Plus will
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ce.effectivehealthcare.ahrq.gov/talkingquality/measures/measure-questions.html
November 01, 2018 - When consumers do not understand or care about the quality measures used in a report, they are very unlikely … has been done shows that consumers generally respond positively to quality measures that are easy to understand … Survey-based measures of patient experience are a good example of measures that are easy to understand … When given measures described in a way they can understand, consumers also tend to favor process measures
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ce.effectivehealthcare.ahrq.gov/funding/policies/informedconsent/ictoolkit2.html
December 01, 2018 - Response: Most people who participate in research do not understand common medical and research terms … Subjects would not sign the documents if they didn't understand. … Response: Research has shown that most research subjects did not understand all the information contained … For any subject who does not understand English, the consent form to be signed by the subject must be … and "Do you understand?"
Ask instead, "What questions do you still have?"
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/red/toolkit/sampleagenda.html
March 01, 2013 -
10:20 - 10:30
Break
10:30 - 12:15
Discharge Educator Training
Objectives:
Understand … Understand the discharge educator role.
Review the implementation tools. … steps in implementing the RED.
2:30 - 3:30
Workstation Training
Objectives:
Understand … 3:30 - 3:45
Break
3:45 - 4:30
Postdischarge Followup Phone Call
Objectives:
Understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warmhandoff-designguide.pdf
December 01, 2017 - Understand the current handoff process ..........................................................2
Step … Understand the current workflow ...................................................................3 … Understand the current handoff process. … Next, you need to understand how the many types of transitions currently occur. … Understand the current workflow.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/user-centered-quality-reports-mcgee-20120301-transcript.pdf
March 21, 2012 - So it means that they know the purpose, they find the report relevant, they
can understand it, they … You use
measures or terms that they don't understand, and I was going to use measures as an example … What they don't understand is that it’s a very important test for people with diabetes to
check for … You'll find out what people’s first impressions are, if they understand what it's about. … You
don't want to ask people a yes/no question like -- “Is this easy to understand or not?”
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ce.effectivehealthcare.ahrq.gov/talkingquality/resources/writing/tip6.html
May 01, 2015 - attention, whether the content is organized in an effective way, or whether people will be able to understand … Circle the lengthy sentences and consider whether they are likely to be hard for your readers to understand … Circle any shorter sentences that have complex syntax or seem like they might be hard for people to understand … If you can, it will make your text easier for readers to understand and use. … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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ce.effectivehealthcare.ahrq.gov/talkingquality/resources/writing/index.html
July 01, 2011 - the language in your printed or Web-based quality report cards easier for your intended audience to understand … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-slideset.pptx
May 01, 2017 - “Can you help me understand why that didn’t happen? … Can you help me understand what happened?” … Avoid Assuming You Understand People’s Actions
Coaching Clinical Teams | ‹#›
AHRQ Safety Program … Can you help me understand why you did this?” … Can you help me understand what happened?”
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ce.effectivehealthcare.ahrq.gov/patient-safety/reports/engage/teachback.html
February 01, 2023 - is to ensure that you have explained medical information clearly so that patients and their families understand … to validate that you have explained information clearly and that patients and family members clearly understand … Teach-back is a proven strategy to ensure patients and their families clearly understand information
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool7.html
March 01, 2024 - Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … If you are communicating instructions and need to make sure patients understand, call them and use the … Refer to Welcome Patients: Tool #13 for guidance on developing an easy-to-understand brochure.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/kenzie_pneumococcal_vaccine.pdf
January 01, 2011 - purpose of this study was to explore why older African Americans refuse
the pneumonia vaccine and understand … We
interviewed patients who had refused the vaccine to better understand their
knowledge of pneumonia … Overall, participants understand the severity of pneumonia; however, they do not
perceive themselves … It is important for all older adults to understand that
pneumonia is a serious condition and vaccination
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/release-medical-info.docx
March 01, 2024 - the medical records (described on p. 2) to [doctor who needs the records] so that they can better understand … By signing below, I show that I understand:
· I do not have to share these records.
· The permission
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ce.effectivehealthcare.ahrq.gov/news/blog/ahrqviews/achieve-health-equity.html
August 01, 2021 - First, we must understand and agree that there is no healthcare quality without healthcare equity. … To do so, we must fully understand the role played by SDOH. … AHRQ research could give us the keys and tools to understand individuals more holistically, keeping patients … To do so, we must understand fully what it means to treat individuals holistically and what metrics should
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ce.effectivehealthcare.ahrq.gov/teamstepps/lep/handouts/lepptoutsurvey.html
December 01, 2012 - How well do you understand English? … During this hospital stay, how often did hospital staff explain things in a way you could understand? … Was this information easy to understand?
1 [__] Yes
2 [__] No
13. … Were the written instructions easy to understand?
1 [__] Yes
2 [__] No
15.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=19&search_api_fulltext=&sort=desc
P-HL34
Information about how much patient would have to pay for medicines was easy to understand … P-HL40
Information about how to make a complaint to the health plan was easy to understand … Information about how much patient would have to pay for special services or equipment was easy to understand … Health literacy
P-HL50
Information about how to stay healthy was easy to understand