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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=6&search_api_fulltext=&sort=desc
P-HL34
Information about how much patient would have to pay for medicines was easy to understand … Health literacy
P-HL29
Coverage and benefits information was easy to understand … Health literacy
P-HL24
Health plan information was easy to understand … Health literacy
P-HL21
Information from customer service was easy to understand
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=11&search_api_fulltext=&sort=asc
Hospital
Health literacy
H-HL10
Doctors hard to understand … Health literacy
H-HL11
Doctors used medical words patient did not understand … H-HL21
Explanation of blood test, x-ray, or other test was easy to understand … literacy
H-HL23
Blood test, x-ray, or other test results were easy to understand
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=12&search_api_fulltext=&sort=asc
Hospital
Health literacy
H-HL3
Nurses hard to understand … H-HL35
Information from hospital staff about taking care of self at home was easy to understand … H-HL37
Written instructions about how to take care of self at home were easy to understand … Health literacy
H-HL4
Nurses used medical words patient did not understand
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=14&search_api_fulltext=&sort=desc
Hospital
Health literacy
H-HL3
Nurses hard to understand … Health literacy
H-HL4
Nurses used medical words patient did not understand … Hospital
Health literacy
H-HL10
Doctors hard to understand … Health literacy
H-HL11
Doctors used medical words patient did not understand
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/american-indian/about/survey-measures.html
March 01, 2018 - Well Health Professionals Communicate
Q36 Provider explained things in a way that was easy to understand … time with patient
Q41 Provider explained the purpose of medicines in a way that was easy to understand … Q43 Provider explained in a way that was easy to understand what to do if illness or health … blood test, x ray, or other test
Q46 Provider explained test results in a way that was easy to understand
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
June 01, 2017 - Nurses listened carefully to parent
Q15 Nurses explained things to parent in a way that was easy to understand … Doctors listened carefully to parent
Q18 Doctors explained things to parent in a way that was easy to understand … Nurses listened carefully to child
Q9 Nurses explained things to child in a way that was easy to understand … Doctors listened carefully to child
Q12 Doctors explained things to child in a way that was easy to understand
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=4&search_api_fulltext=&sort=asc
P-HL18
Explanation of blood test, x-ray, or other test was easy to understand … C-HL19
Explanation of blood test, x-ray, or other test was easy to understand … H-HL21
Explanation of blood test, x-ray, or other test was easy to understand … N-INF5
Explanation of what that medicine was for was easy for patient to understand
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ce.effectivehealthcare.ahrq.gov/talkingquality/resources/cognitive/index.html
September 01, 2019 - Cognitive testing enables a report developer to:
Learn whether readers can understand the information … For example, you could provide people with two versions of a chart to see which one is easier to understand … People often think they understand a display or a sentence when they’ve actually interpreted it incorrectly … necessary to conduct usability testing in addition to cognitive testing, as a report that is easy to understand … asking audience members how they would use the information or asking them questions to make sure they understand
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ce.effectivehealthcare.ahrq.gov/health-literacy/patient-education/pemat-p.html
November 01, 2020 -
Topic: Use of Numbers
6
Numbers appearing in the material are clear and easy to understand
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm1.html
October 01, 2014 - Checklist: Program Development Considerations
√ Understand motivations for establishing program. … Understand Motivation for Program and Establish Program Goals
States might consider implementing a … Medicaid programs that implement care management programs to meet multiple needs should understand the … To estimate program costs and understand program financing, they should consider the following issues … Speaking with colleagues in other States to better understand their programs.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=21
May 02, 2024 - literacy
H-HL23
Blood test, x-ray, or other test results were easy to understand … H-HL35
Information from hospital staff about taking care of self at home was easy to understand … H-HL37
Written instructions about how to take care of self at home were easy to understand
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/appx.html
March 01, 2024 - Directions, and Examples
Raise Awareness: Tool 3
Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9
Language Access Resources
Consider Culture: Tool 10
Assess, Select, and Create Easy-to-Understand … Form (16 KB) ]
Tools To Improve Written Communication
Tool 11: Assess, Select, and Create Easy-to-Understand
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool13a.html
March 01, 2024 - Health Literacy
"The degree to which individuals have the capacity to obtain, process, and understand … It was easy to understand, and I knew exactly which option to select. … "It was easy to understand. … You see, I can hardly understand those real big words. … You have to break down the syllables to understand the big words."
Slide 37.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
May 22, 2013 - Make sure you understand these instructions. … That way, you can make
sure you understand what you need to do. … If you do not understand, ask
your doctor or nurse to explain things more clearly. … • Ask questions again until you understand the answers. … Be sure
you understand when you need to call for help and who you should call.
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ce.effectivehealthcare.ahrq.gov/questions/be-engaged/index.html
December 01, 2020 - Patients who ask questions and make sure they understand the answers tend to get more timely, accurate … Ask questions to make sure you understand what your doctor is telling you. … If you do not understand your instructions after you get home, call your doctor
Talk with your doctor
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ce.effectivehealthcare.ahrq.gov/health-literacy/patient-education/pemat2.html
November 01, 2020 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/health-literacy/publications/index.html
January 01, 2024 - Care Organizations
Health literate healthcare organizations make it easier for people to navigate, understand … strategies into the Care Model (also known as the Chronic Care Model) make it easier for people to understand … People 2030 Health Literacy Definition Tells Organizations: Make Information and Services Easy to Find, Understand … and Quality Promotes Health Literate Health Care (2020)
More Effort Is Needed To Ensure Patients Understand
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/practice/pledge.pdf
March 01, 2017 - I understand the proper
steps and will follow the manufacturers’ recommendations when I use
chemicals … I understand that:
• Antibiotics only work to treat bacterial infections, not viral
infections like … I understand that it is important to properly prescribe
and use antibiotics. … I pledge to understand and educate
others about the appropriate use
of antibiotics.
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ce.effectivehealthcare.ahrq.gov/health-literacy/patient-education/pemat1.html
November 01, 2020 - you select from the many patient education materials available to determine those that are easier to understand
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ce.effectivehealthcare.ahrq.gov/health-literacy/patient-education/pemat-av.html
November 01, 2020 - Skip to main content
An official website of the Department of Health and Human Services
Careers
Contact Us
Español
FAQs
Search all AHRQ sites
Search small
Search
Menu
…