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Showing results for "understand".

121. Learn About CUSP, Facilitator Notes | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/learn/fac-cusp.html
     December 01, 2012 - Understand the Science of Safety Slide 22. System-Level Factors Impact Safety 5 Slide 23. … Aligning Kotter's change model with CUSP, the "Understand the Science of Safety" module helps you build … Understand the Science of Safety. Identify Defects through Sensemaking. … Understand the Science of Safety. Identify Defects through Sensemaking. … Understand the Science of Safety Say: In the "Understand the Science of Safety" module, the four

122. Tip 7. Test a Health Care Quality Report With Your Audience | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/resources/writing/tip7.html
     November 01, 2019 - audience are the ones who will decide whether your report card is worth reading, and whether they can understand … not helpful to ask people direct questions about comprehension, such as “How hard or easy was it to understand … You can’t take their answer at face value, because they might think they understand but be mistaken. … Write Text That’s Easy for Your Audience To Understand Tip 2.

123. Patient-Feedback-Questions (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/patient-feedback-questions.docx
     March 01, 2024 - Were these instructions easy to understand? ☐Yes, definitely ☐Yes, somewhat ☐No 3. … Were the results easy to understand? ☐Yes, definitely ☐Yes, somewhat ☐No 5. … Was the response easy to understand? … Were the instructions or written information easy to understand? … Were the forms you were asked to sign easy to understand?

124. Conduct Brown Bag Medicine Reviews: Tool 8 | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool8.html
     February 01, 2024 - Directions, and Examples Raise Awareness: Tool 3 Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand … Medicine is a common word that is easy for patients to understand. … Go to Tool 4: Communicate Clearly for tips for communicating in a way that will be easy to understand … Tool 16: Help Patients Take Medicine Correctly has examples of easy-to-understand medicine lists and

125. Coaching-Facnotes (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-facnotes.docx
     May 01, 2017 - Complex feedback is difficult to understand. … Can you help me understand why that didn’t happen? … Slide 22 SAY: Avoid assuming you understand people’s actions. … Can you help me understand why you did this?” … Can you help me understand what happened?”

126. Section 7.A, Tables 11 and 12 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-11-12.pdf
     March 09, 2018 - 78.7 content Written visit summary was useful FECC-10 86.0 87.8 87.2 85.2 and easy to understand … summary content Written hospitalization summary FECC-13 93.1 92.5 85.7 92.3 was easy to understand … Messaging Appropriate written visit summary content Written visit summary was useful and easy to understand … Written hospitalization summary was easy to understand

127. Module 2: Obtaining Organizational Buy-in and Support | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
     August 01, 2022 - It is also important to understand how to engage senior leaders and risk management. … The key elements of a business case include all the essential information to help leaders understand … By helping leaders understand these connections, the leaders are better prepared to commit resources … Helping leaders understand how to connect the CANDOR process with the organization’s safety and quality … In a punitive culture that does not strive to understand potential underlying reasons for behaviors,

128. 26-Patient-Education-Guide (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
     June 01, 2023 - Patient and Caregiver Testing To ensure the booklets are easy to understand and address common questions … Help People Understand Why and How When people understand why walking and moving can help them recover … The explanation that a clear liquid was something they could see through helped them understand why Gatorade

129. Webinar 2: Analyze Data and Patient/Caregiver Perspectives (Section 1 of the Guide): Slide Presentation | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/resource/guide/web2.html
     December 01, 2017 - Slide 3: Objectives Understand 3 ways in which Medicaid readmission patterns are similar to and 3 … Understand the tools available to support this work. … Slide 22: Readmission Review Tool Purpose: To understand patient perspective. … To understand root causes. To understand there are multiple factors. … Better understand "why" patients return. Identify opportunities for improvement.

130. Select Health Care Quality Measures for a Consumer Report | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/measures/index.html
     January 01, 2020 - The information in this section can help report sponsors better understand their options and select measures … Review the Institute of Medicine’s quality assessment framework and learn how frameworks help consumers understand … Types of Quality Measures : Understand how quality measures are classified as representing structure,

131. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
     October 01, 2015 - For example, you may want to better understand what is influencing patients’ experiences with communication … H-HL3 Nurses hard to understand because of the way they spoke patient’s language H-HL4 Nurses used … medical words patient did not understand H-HL5 Nurses talked too fast H-HL6 Nurses interrupted … H-HL10 Doctors hard to understand because of the way they spoke patient’s language H-HL11 Doctors … used medical words patient did not understand H-HL12 Doctors talked too fast https://cahps.ahrq.gov

132. Strategy 4: IDEA Discharge Planning (Tool 2b) (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
     June 20, 2011 - Make sure you understand these instructions. … That way, you can make sure you understand what you need to do. … If you do not understand, ask your doctor or nurse to explain things more clearly. … Ask questions again until you understand the answers. … Be sure you understand when you need to call for help and who you should call.

133. Appendix B: Bringing It To Life - Case Study | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/app-b.html
     September 01, 2020 - His English is difficult to understand but the symptom seems clear enough. … We will walk through these step by step to understand what happened and how Mr. … Again, the goal is not to blame the individual but to understand the processes needed to provide safe … Interpreter does not speak up when she realizes that the patient does not understand. … team to proceed with the cardiac catheterization even though she suspects that the patient does not understand

134. Tool 3: How To Deliver the Re-Engineered Discharge at Your Hospital | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool3.html
     March 01, 2013 - Create the AHCP, an easy-to-understand discharge plan, and teach it in a way that enables patients to … understand how to care for themselves once they go home. … Teach a written discharge plan the patient can understand. … Create an AHCP, the easy-to-understand discharge plan sent home with the patient. … they do not need interpreter services even when they do not understand.

135. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
     April 13, 2016 - • CAHPS Proxy mirror CAHPS • Gain deeper insight • Understand member feedback at a deeper … level Develop • CAHPS is directional; CAHPS Proxy’s is insightful • Can understand “why” … • Understand drivers Operationalize • “Drivers” shared with business partners • The “why

136. Health Literacy and Patient and Family Engagement: Strategic Tools to Prevent CAUTI (July 9, 2013) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-transcript.html
     December 01, 2017 - It's very important that they understand why you're doing what you're doing with them, or why you're … , even if they didn't understand what we were trying to share with them. … This limits their ability to obtain, understand and act on health information.  … It's a hospital environment, and they don't understand the system or culture. … They still can understand information that way. 

137. Ptoutcsurvey (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ptoutcsurvey.docx
     January 03, 2013 - 1 Yes 2 No If No, Go to Question 17 Was the explanation of each medicine’s purpose easy to understand … 1 Yes 2 No If No, Go to Question 24 Were these written instructions easy to understand? … These results will help this hospital to understand if its improvements are helping patients. … 1 Yes 2 No If No, Go to Question 17 Was the explanation of each medicine’s purpose easy to understand … 1 Yes 2 No If No, Go to Question 24 Were these written instructions easy to understand?

138. Follow Up with Patients: Tool 6 | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool6.html
     February 01, 2024 - Directions, and Examples Raise Awareness: Tool 3 Health Literacy: Making it Easier for Patients To Find, Understand … Tool 9 Language Access Resources Consider Culture: Tool 10 Assess, Select, and Create Easy-to-Understand … Make sure your emails are easy to understand (e.g., do not use medical terminology). … This Lab Results Letter provides an example of an easy-to-understand letter explaining the need for

139. Tip 2. In a Quality Report, Be Concise and Well-Organized | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/resources/writing/tip2.html
     July 01, 2011 - with background information readers will need and provide definitions of important terms to help them understand … To do this, ask yourself: What do people need to know first to understand the rest of the material in … For example, you understand that quality varies, but you may need to point out that variation to your … Write Text That’s Easy for Your Audience To Understand Tip 2.

140. National Action Alliance to Advance Patient Safety Webinar Series (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/action-alliance/CMS-Aug-23-board-session.pdf
     August 22, 2023 - Helping Boards Understand Safe Care Translate Safety Culture – Identify the Challenge Ask your Board … v=3nRN3OflDLQ Helping Boards Understand – Case Studies … Boards need to not just review quality metrics but more deeply support a culture of safety and understand … Today’s Objectives Board Culture And Commitment Board Culture and Commitment Helping Boards Understand … Safe Care Helping Boards Understand – Case Studies Board Culture and Commitment The Governance of