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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray
Overview of the SOPS Surveys
Laura Gray, MPH
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
14
What are the SOPS Surveys?
• Surveys of providers and staff about the extent to which their
organizational …
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-intro.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro
Understanding SOPS® Surveys:
A Primer for New Users
Webcast
November 7, 2022
1:00-2:00 PM ET
Need Help?
• No sound from computer
speakers?
► Choose Phone Call or Call Me
• Trouble with your connection or
slides not moving?
► Log out and log back …
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-databases.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Famolaro
The SOPS Databases
Theresa Famolaro, MPS, MS, MBA
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
SOPS Databases
320
Hospitals
Version 1.0
(2021)
172
Hospitals
Version 2.0
(2021)
191
Nur…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-overview-surveys.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray
Overview of the SOPS Surveys
Laura Gray, MPH
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
What is Patient Safety Culture?
Organization
13
What are the SOPS Surveys?
• Surveys of providers and st…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-closing.pdf
January 26, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Closing
Questions & Answers
How to Ask a Question
• Question and Answer
► Select Q&A
► Type question in the box
that opens
► Make sure “All Panelists” is
selected
• Download slides at
https://events.westat.com/sops
Password: SOPS2022
49
https://even…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
January 12, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro
Understanding SOPS® Surveys:
A Primer for New Users
Webcast
January 12, 2022
2:00-3:00 PM ET
Need Help?
• No sound from computer
speakers?
• Trouble with your connection
or slides not moving?
►Log out and log back in
• Other problems?
►Use Q…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
September 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Ginsberg
AHRQ’s Surveys on Patient Safety Culture™
(SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agency of the US Departme…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic
Understanding CAHPS® Surveys:
A Primer for New Users
A Webcast on January 8, 2019
CAHPS: Consumer Assessment of Healthcare Providers and Systems
The CAHPS Program
Goal of AHRQ's CAHPS program: Advancing knowledge, measurement, and
improvement of pat…
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ahrqpubs.ahrq.gov/teamstepps-program/curriculum/situation/tools/monitoring.html
June 01, 2023 - When all team members understand each team member’s role (including the patient and possibly a family … www.youtube-nocookie.com/embed/xZY8n-jhd4dk
TeamSTEPPS: Cross Monitoring (Subacute Care) (28 seconds)
To better understand
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - Tell the patient/family that the organization will conduct an Event Investigation and Analysis to
understand … ■ Explain what happened in a way that is easy to understand.
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ahrqpubs.ahrq.gov/talkingquality/resources/writing/guidelines.html
September 01, 2019 - Can Consumers Understand Managed Care Report Cards? Managed Care Interface 1998; 11(11): 91-95. … Write Text That’s Easy for Your Audience To Understand
Tip 2.
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - 11
Provider explained things
in a way that was easy to
understand
14
Provider listened carefully … patient 12
Provider listened carefully
to patient 15
(Not included)
Provider gave easy to
understand … 14
In the last 6 months, how
often did this provider explain
things in a way that was easy
to understand … Q11 Provider explained things in a way that was easy to understand Response Options
• Never
• Sometimes … The item “Gives easy to understand instructions” was moved into the
supplemental item set The item “
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
August 24, 2012 - This module will help you understand five concepts: the importance of teamwork and team composition to … To encourage efficient implementation of the initiative, all team members should understand and apply … CUSP and TeamSTEPPS both emphasize that team members understand their roles and responsibilities. … Engage
Engagement primarily embodies adaptive work, in which unit teams help staff understand the results … To fully understand the needs of the CUSP team, senior executives need to meet regularly with the CUSP
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ahrqpubs.ahrq.gov/learning-health-systems/building-workforce.html
May 01, 2022 - To understand how health systems operate and how to apply systems theory to research and implementation … awareness of the value and limitations of sub-group analyses in LHS research and improvement activities to understand … Systems Science Competency Domain
Domain Definition: To understand how health systems operate and … Competencies
Demonstrate knowledge of how systems theories can be used to understand how the interactions
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ahrqpubs.ahrq.gov/hai/tools/clabsi-cauti-icu/index.html
March 01, 2023 - Toolkit for Preventing CLABSI and CAUTI in ICUs
Today’s intensive care unit (ICU) teams understand … Access the materials in one of three ways:
Assess Looking to understand your ICU's current clinical
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ahrqpubs.ahrq.gov/talkingquality/translate/presentation.html
April 01, 2016 - Only a small fraction of Americans can easily read complex tables or understand the words typically used … Most people who are confused or overwhelmed by a report will not even try to understand it.
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ahrqpubs.ahrq.gov/sops/events/webinars/sops-primer-110722.html
December 01, 2023 - Skip to main content
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ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-4.html
November 01, 2020 - Understand risk and probability. … That's because patients need information they understand in order to make an informed choice.
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ahrqpubs.ahrq.gov/ncepcr/reports/index.html
February 01, 2024 - From 2010-2018, AHRQ invested more than $12 million and funded three grant initiatives to better understand … findings and lessons learned across 14 Transforming Primary Care Practice (TPC) grants that were funded to understand … The evidence generated from this initiative has formed a solid foundation to understand and assist with
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ahrqpubs.ahrq.gov/cpi/about/mission/ahrq-fy2017-conf-spending.html
January 01, 2018 - This meeting provided the foundation and helped develop an agenda for the AHRQ Research Conference to understand … how health care professionals and organizations in the United States currently understand the concept