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digital.ahrq.gov/sites/default/files/docs/publication/r03hs018220-fleming-final-report-2011.pdf
January 01, 2011 - Exploring Financial and Non-Financial Costs and Benefits of Health Information Technology: The Impact of an Ambulatory Electronic Health Record on Financial and Workflow in Primary Care Practices and Costs of Implementation
Grant Final Report
Grant ID: R03HS018220-01
Exploring Financial and Non-Financial …
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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/GroundRulesForConductingaRiskAssessment.pdf
January 01, 2010 - Ground rules for conducting a proactive risk assessment
Ground Rules for Conducting a Risk Assessment
• Clearly define the process. (For example, “followup for high risk diabetics.”)
• Limit the scope. (For example, “diabetics with poor compliance.”)
• Ensure that the process selected is relevant to the health …
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/radar-chart
January 01, 2023 - Radar Chart
Also Known As
Spider Chart
Star Chart
Web Chart
Description
The radar chart is a weblike graph, featuring spokes that emanate from the center connected by lines. It is a means of portraying measurements involving several variables that contribute to the whole, with all vari…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/plan-do-check-act-cycle
January 01, 2023 - Plan-Do-Check-Act Cycle
Acronym
PDCA
Also Known As
Deming Cycle
Plan-Do-Study-Act (PDSA) Cycle
Shewhart Cycle
Description
Plan-do-check-act (PDCA) is a four step cycle that allows you to implement change, solve problems, and continuously improve processes. Its cyclical nature a…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/histogram
January 01, 2023 - Histogram
Also Known As
Frequency Distribution
Description
A histogram graphically demonstrates the frequency with which various values of a particular variable occur in a set of data. The height of the bar indicates the frequency of occurrence.
Uses
To quickly and easily demonst…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/cognitive-task-analysis
January 01, 2023 - Cognitive Task Analysis
Acronym
CTA
Examples
Rinkus SM, Chitwood A. Cognitive analyses of a paper medical record and electronic medical record on the documentation of two nursing tasks: patient education and adherence assessment of insulin administration. AMIA Annu Symp Proc 2002:657-661.
…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/focus-group
January 01, 2023 - Focus Group
Also Known As
Discussion Forum
Description
A focus group is comprised of a collection of several individuals who all discuss a particular subject, voicing and discussing their opinions and ideas on that subject.
Uses
To collect preliminary data for surveys or int…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/tree-diagram
January 01, 2023 - Tree Diagram
Also Known As
Hierarchy Diagram
Tree Analysis
Description
A tree diagram breaks down one broad topic into increasing levels of granularity. It is a step-by-step process from general to specific.
Uses
When seeking a problem's root cause.
To take a general concept …
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/comms-usage-diagram
January 01, 2023 - Comms Usage Diagram
Acronym
CUD
Description
A comms usage diagram (CUD) displays how teams in different geographical areas collaborate across their respective locations. The diagram also includes information about how and why the communication occurs, the specific technology being used, and th…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/workflow-diagram
January 01, 2023 - Workflow Diagram
Also Known As
Physical Layout Flowchart
Spaghetti Diagram
Transportation Diagram
Description
A workflow diagram demonstrates movement through a process. The diagram is comprised of a map (such as a floor plan) of the area where the process occurs and uses lines to show…
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digital.ahrq.gov/national-webinars/transforming-healthcare-through-patient-generated-health-data-integration
January 01, 2023 - Transforming Healthcare through Patient-Generated Health Data Integration
Event Date:
February 22, 2022 | 1:00pm – 2:30pm ET
Event Materials:
Presentation Slides ( PDF , 7.7 MB).
Your browser does not support inline frames. Please go to https://youtu.be/wDfoK6vmT6w…
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digital.ahrq.gov/ahrq-funded-projects/theory-based-patient-portal-elearning-program-older-adults-chronic-illnesses
January 01, 2023 - A Theory-Based Patient Portal eLearning Program for Older Adults With Chronic Illnesses
Project Final Report ( PDF , 410.68 KB) Disclaimer
Disclaimer
The findings and conclusions in this document are those of the author(s), who are responsible for its content, and do not necess…
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digital.ahrq.gov/ahrq-funded-projects/implementation-digital-mental-health-tools-ambulatory-care-coordination
January 01, 2023 - Implementation of Digital Mental Health Tools in Ambulatory Care Coordination
Project Description
Publications
Research Story
Adaptation of a digital mental health intervention has the potential to improve the coordination of and access to mental health services in …
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digital.ahrq.gov/sites/default/files/docs/citation/ecare-plan-final-report.pdf
November 01, 2022 - clinical stakeholders, all users of the apps accessing
real-world data were carefully selected, invited, trained
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digital.ahrq.gov/ahrq-funded-projects/improving-asthma-care-integrated-safety-net-through-commercially-available/annual-summary/2009
January 01, 2009 - Improving Asthma Care in an Integrated Safety Net through a Commercially Available Electronic Medical Record - 2009
Project Name
Improving Asthma Care in an Integrated Safety Net through a Commercially Available Electronic Medical Record
Principal Investigator
Brottman, Gail
Orga…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/root-cause-analysis
January 01, 2023 - Root Cause Analysis
Acronym
RCA
Examples
Latino RJ. The "5 PS" concept. Patient safety: the PROACT root cause analysis approach. Boca Raton, FL: CRC Press; 2009. p. 77-86.
Latino RJ. Case studies. Patient safety: the PROACT root cause analysis approach. Boca Raton, FL: CRC Press; 2009. p. …
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/murphy-diagram
January 01, 2023 - Murphy Diagram
Description
Murphy diagrams are based on the premise that "if something can go wrong, it will go wrong." They are similar to other analysis methods such as fault trees as they analyze errors based on the potential causes of those errors. The diagrams utilize eight categories of behav…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/balanced-scorecard
January 01, 2023 - Balanced Scorecard
Description
A balanced scorecard provides a way to look at an organization from four perspectives by developing benchmarks and collecting and analyzing data relative to those perspectives. The four perspectives are: 1) financial, 2) customer, 3) internal business processes, an…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/pert-chart
January 01, 2023 - Program Evaluation and Review Technique Chart
Acronym
PERT
Also Known As
PERT Chart
Description
Program evaluation and review technique (PERT) charts are useful when managing a project. It is used to streamline project planning and scheduling. The method is particularly useful when…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/brainwriting
January 01, 2023 - Brainwriting
Description
Brainwriting is a nonverbal form of brainstorming. Instead of brainstorming out loud, each member of the brainstorming team writes their ideas on paper.
Uses
To generate ideas.
When you want to ensure the entire group participates in the brainstorming session.
To…