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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/critical-incident
January 01, 2023 - Tools for analyzing the performance shortcoming. In: O'Mara P, editor.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/workflow-diagram
January 01, 2023 - The tools. In: O'Mara P, editor. The quality toolbox. 2nd ed. … Value stream mapping and process flow tools. The lean six sigma pocket toolbook.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/pert-chart
January 01, 2023 - The tools. In: O'Mara P, editor. The quality toolbox. 2nd ed.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/affinity-diagram
January 01, 2023 - Basic tools for process improvement: affinity diagram. 2009 [cited 2009 June 22]; Available from: https … Idea creation tools: affinity diagram. 2009 [cited 2009 June 22]; Available from: http://www.asq.org … /learn-about-quality/idea-creation-tools/overview/affinity.html
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/scatter-diagram
January 01, 2023 - Cause analysis tools: scatter diagram. 2009 [cited 2009 July 23]; Available from: http://www.asq.org … /learn-about-quality/cause-analysis-tools/overview/scatter.html
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/regression-analysis
January 01, 2023 - The tools. In: O'Mara P, editor. The quality toolbox. 2nd ed.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/radar-chart
January 01, 2023 - The tools. In: O'Mara P, editor. The quality toolbox. 2nd ed.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/relations-diagram
January 01, 2023 - Tools for analyzing the performance shortcoming. In: O'Mara P, editor. … Seven new management and planning tools: relations diagram. 2009 [cited 2009 July 23]; Available from … : http://www.asq.org/learn-about-quality/new-management-planning-tools/overview/relations-diagram.html … Improvement tools. The quality improvement handbook. 2nd ed.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/focus-group
January 01, 2023 - The tools. In: O'Mara P, editor. The quality toolbox. 2nd ed.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/heuristic-evaluation
January 01, 2023 - Usability Tools. 2010 [cited 2010 May 25]; Available from: http://cqpi.wisc.edu/usability-tools/
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/gantt-chart
January 01, 2023 - The tools. In: O'Mara P, editor. The quality toolbox. 2nd ed. … Improvement tools. The quality improvement handbook. 2nd ed.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/murphy-diagram
January 01, 2023 - Murphy Diagram
Description
Murphy diagrams are based on the premise that "if something can go wrong, it will go wrong." They are similar to other analysis methods such as fault trees as they analyze errors based on the potential causes of those errors. The diagrams utilize eight categories of behav…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/process-scorecard
January 01, 2023 - Process Scorecard
Examples
Medical Group Management Association. Strategic planning self-assessment questionnaire. 2006 [cited 2009 July 10]; Available from: http://www.mgma.com/WorkArea/DownloadAsset.aspx?id=10364 .
Description
A process scorecard evaluates a process according to a set …
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/needs-assessment
January 01, 2023 - Needs Assessment
Examples
Walker J, Bieber E, Richards F, et al. Appendix 2: physician reporting and digital storage system needs assessment - endoscopy suite. In: Walker J, Bieber E, Richards F, editors. Implementing an electronic health record system. London: Springer; 2005. p. 183-91.
Des…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/balanced-scorecard
January 01, 2023 - Balanced Scorecard
Description
A balanced scorecard provides a way to look at an organization from four perspectives by developing benchmarks and collecting and analyzing data relative to those perspectives. The four perspectives are: 1) financial, 2) customer, 3) internal business processes, an…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/strategic-planning
January 01, 2023 - Strategic Planning
Examples
Medical Group Management Association. Strategic planning self-assessment questionnaire. 2006 [cited 2009 July 10]; Available from: http://www.mgma.com/WorkArea/DownloadAsset.aspx?id=10364 .
Description
Strategic planning is a method for organizing, identifying,…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/swot-analysis
January 01, 2023 - Strength, Weakness, Opportunities, and Threats Analysis
Acronym
SWOT
Also Known As
SWOT Analysis
Description
A strength, weakness, opportunities, and threats (SWOT) analysis is a strategic technique used to identify elements of strength, weakness, opportunity, and threats. The anal…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/cognitive-walkthrough
January 01, 2023 - Cognitive Walkthrough
Description
A cognitive walkthrough provides a means of gathering user input in the design of a system, based on the premise that most users prefer to learn by doing rather than read a user manual.
Uses
To capture (user) feedback on ease of use and the design of a user …
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/task-decomposition
January 01, 2023 - Task Decomposition
Description
A task decomposition describes a particular task and then decomposes it to describe the task's features, such as devices and interface components used, duration, errors, and feedback. These categories will be selected by the analyst based on the needs of the analysis.
…
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