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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/multivoting
January 01, 2023 - The tools. In: O'Mara P, editor. The quality toolbox. 2nd ed. … Improvement tools. The quality improvement handbook. 2nd ed.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/brainwriting
January 01, 2023 - Tools for generating ideas and choosing among them. In: O'Mara P, editor. … The tools. In: O'Mara P, editor. The quality toolbox. 2nd ed.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/5w2h
January 01, 2023 - The tools. In: O'Mara P, editor. The quality toolbox. 2nd ed.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/survey
January 01, 2023 - Data collection and analysis tools: survey. 2009 [cited 2009 June 30]; Available from: http://www.asq.org … /learn-about-quality/data-collection-analysis-tools/overview/survey.html
Lighter D.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/relations-diagram
January 01, 2023 - Tools for analyzing the performance shortcoming. In: O'Mara P, editor. … Seven new management and planning tools: relations diagram. 2009 [cited 2009 July 23]; Available from … : http://www.asq.org/learn-about-quality/new-management-planning-tools/overview/relations-diagram.html … Improvement tools. The quality improvement handbook. 2nd ed.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/affinity-diagram
January 01, 2023 - Basic tools for process improvement: affinity diagram. 2009 [cited 2009 June 22]; Available from: https … Idea creation tools: affinity diagram. 2009 [cited 2009 June 22]; Available from: http://www.asq.org … /learn-about-quality/idea-creation-tools/overview/affinity.html
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/tree-diagram
January 01, 2023 - Improvement tools. The quality improvement handbook. 2nd ed. … Seven new management and planning tools: tree diagram. 2009 [cited 2009 July 23]; Available from: http … ://www.asq.org/learn-about-quality/new-management-planning-tools/overview/tree-diagram.html
Lighter
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effectivehealthcare.ahrq.gov/research-methods/tools-and-software
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/benchmarking
January 01, 2023 - Benchmarking
Examples
Workflow-Related Questions for Benchmarking ( PDF , 675KB)
Description
Benchmarking is a process of evaluating metrics or best practices from other organizations (either related or unrelated to your own) and then applying them to your organization.
Uses
To f…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/goms
January 01, 2023 - Goals, Operators, Methods, and Selection Rules
Acronym
GOMS
Description
Goals, operators, methods, and selection rules is a method derived from human-computer interaction (HCI) and constructs a description of human performance. The level of granularity will vary based on the needs of the analy…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/observation
January 01, 2023 - Observation
Description
Observation serves as a means of capturing what and how a person performs his or her work (in either the real or a simulated work environment).
Uses
To fully understand how the worker functions in his or her work environment.
How do I use this tool?
1. DET…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/log
January 01, 2023 - Log
Also Known As
Work Log
Work Diary
Examples
EHR Implementation Issues Log ( PDF , 573KB)
Scanning Record Log ( PDF , 12KB)
Timed Office Visit Log ( PDF , 92KB)
Description
A log is a generic data collection form used for recording what has been done, when it was done, …
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/questionnaire
January 01, 2023 - Questionnaire for User Interface Satisfaction
Acronym
QUIS
Examples
Questionnaire for User Interface Satisfaction
Description
The questionnaire for user interface satisfaction (QUIS) elicits user opinions and evaluates user acceptance of a computer interface. The questionnaire asks…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/simulation
January 01, 2023 - Simulation
Also Known As
Role Playing
Scenario-Based Evaluation
Description
Simulation is a form of (usability) evaluation in which realistic cases are created and the participant is provided direction on the use of the system or task.
Uses
During the design phase of the sys…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/usability
January 01, 2023 - Usability
Usability Evaluation
Description
A usability evaluation is conducted to determine the extent to which a system is easy to use or "user friendly."
Simulation
Description
Simulation is a form of (usability) evaluation in which realist…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/simulation-modeling
January 01, 2023 - Tools, techniques, and best practices in the emergency room; 2007 Society for Health Systems Conference
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/radar-chart
January 01, 2023 - The tools. In: O'Mara P, editor. The quality toolbox. 2nd ed.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/usability-evaluation
January 01, 2023 - Post-Usability Evaluation Questionnaire ( PDF , 470KB)
Usability Evaluation Tools
Description
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/focus-group
January 01, 2023 - The tools. In: O'Mara P, editor. The quality toolbox. 2nd ed.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/matrix-diagram
January 01, 2023 - The tools. In: O'Mara P, editor. The quality toolbox. 2nd ed. … Tools for analyzing the performance shortcoming. In: O'Mara P, editor.