-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module4.pptx
March 07, 2019 - next slide, you will watch them demonstrate proper leadership
While watching the video, record any thoughts … While watching the video, record any thoughts you may have on the corresponding page of your workbook … Now take a few minutes to think about your own office team
Record your thoughts on page 18 of your Workbook … Use the reference page number in your workbook to make notes of your thoughts to discuss with your team … Inconsistency in Team Membership
Lack of Time
Lack of Information Sharing
Hierarchy
Defensiveness
Conventional Thinking
-
www.qualitymeasures.ahrq.gov/challenges/cds-connect/review-process.html
September 01, 2023 - Innovation (20 points) – Does the submission reflect innovative thinking on how to evolve and sustain
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-4-mutual-support-participant-worksheet.pdf
February 14, 2024 - Scenario Recap and Summation
15 minutes Video Scenario Recap
Summation
Closing
Record your thoughts
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-4-mutual-support-facilitator-bullet-points.pdf
June 28, 2023 - 16
Begin by reviewing notes and formulating thoughts
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
January 20, 2006 - TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
7
When To Give Feedback
You must give thought … receptionist rudely in front of a patient
Following the five steps:
Open the discussion: “I’d like to share my thoughts … Workload
Fatigue
Misinterpretation of Data
Failure To Share Information
Defensiveness
Conventional Thinking
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/50-multimodal-analgesia-facilitator.docx
June 01, 2023 - Slide 8
Final Thoughts
In closing, multimodal analgesia has been shown to provide better pain control
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-3-situation-monitoring-facilitator-bullet-points.pdf
June 28, 2023 - Begin by reviewing notes and formulating thoughts.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/program-part1-slides.pptx
November 01, 2019 - local data
Adherence to the use of formulary drugs
Basis for ASP daily interventions
Engagement of thought … AS team should develop relationships with relevant stakeholders including an executive and physician thought
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/dx-journey-presenter-notes.pdf
March 01, 2022 - Dad was excited about the thought of not having to go to dialysis
anymore. When Dr. … I thought that
was strange. … I thought that was strange. … He was
thinking he was having heart trouble at
one point. So we had a phone visit with
Dr. … He was thinking he was
having heart trouble at one point. So we had a phone visit with Dr.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-2-team-leadership-facilitator-bullet-points.pdf
June 28, 2023 - Begin by reviewing notes and formulating thoughts.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-2-team-leadership-participant-worksheet.pdf
June 28, 2023 - Scenario Recap and Summation
15 minutes Video Scenario Recap
Summation
Closing
Record your thoughts
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/consumer-experience/reporting/11-0060-EF.pdf
May 01, 2011 - Participants thought it was important for
patients, family members, and others to be able to report … Several thought whistle-
blower protection for health care professionals was an important feature. … Participants generally thought of local-level reporting as linked to a State, regional,
national, or … Others thought health care organizations are obligated to fund the system. … Almost all of the stakeholders thought that feedback to consumers was critical.
-
www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/guide-12-15.html
September 01, 2020 - Skip to main content
An official website of the Department of Health and Human Services
Careers
Contact Us
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Search all AHRQ sites
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-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/overview-questionnaires-cg40-3350.pdf
November 01, 2020 - last 6 months,
how often were clerks
and receptionists at this
provider’s office as
helpful as you thought … 21
Thinking about your
most recent visit, was
the staff from this
provider’s office as
helpful … as you thought
they should be? … 22
Thinking about your
most recent visit, did the
staff from this provider’s
office treat you with
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.pdf
March 04, 2009 - an appointment for care you needed
right away, how often did you get an
appointment as soon as you thought … often did you get an appointment for your
health care at a [NAME OF PROVIDER]
clinic as soon as you thought … In the last 12 months, how often was it easy
to get the care, tests, or treatment you
thought you needed … for your treatment or health
care, did a doctor or other health
professional ask which choice you thought … months, how often were
clerks and receptionists at your [NAME OF
PROVIDER] clinic as helpful as you
thought
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/smoking-use-ready-or-not.pdf
August 27, 2018 - And be open to the patient: “I’d like to hear your thoughts about stopping, or cutting
back on your … I’d like to
hear your thoughts about stopping or cutting back on your smoking.”
19 Clinical … “What are
your thoughts about stopping, or cutting down?” “What do you enjoy about smoking?”
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-3-situation-monitoring-participant-worksheet.pdf
June 28, 2023 - Scenario Recap and Summation
15 minutes Video Scenario Recap
Summation
Closing
Record your thoughts
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-last10-patients-audit.pdf
May 18, 2021 - Some helpful questions you can use to stimulate discussion in a group:
What are your thoughts about
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/video-transcript-spanish.docx
April 21, 2014 - So, any other thoughts on what went well?
Lisa tiene razón. … LC:
I thought we made her feel welcome and like a member of a team caring for her mom. … And I thought you set a good time for the meeting, Barry. … Matthews thought that catheter would be an easy answer, but it sure can create a lot of potential problems … We will also need to be thinking about preventing resident issues that cause family distress in the future
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/video-transcript-spanish.docx
April 21, 2014 - So, any other thoughts on what went well?
Lisa tiene razón. … LC:
I thought we made her feel welcome and like a member of a team caring for her mom. … And I thought you set a good time for the meeting, Barry. … Matthews thought that catheter would be an easy answer, but it sure can create a lot of potential problems … We will also need to be thinking about preventing resident issues that cause family distress in the future