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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/evolution-cg-1-4.pdf
August 01, 2021 - respondents if they were able to get an appointment “as soon
as they needed,” as opposed to “as soon as they thought
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-assess-reporting-project.pdf
December 26, 2018 - • Give some thought to how you will report the findings of your evaluation.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-assess-reporting-project.doc
December 26, 2018 - · Give some thought to how you will report the findings of your evaluation.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
December 01, 2020 - last 6 months, how often were clerks
and receptionists at this provider’s office as
helpful as you thought
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_cg_cahps_chartbook.pdf
January 01, 2016 - last 12/6 months, how often were clerks and receptionists at this
provider’s office as helpful as you thought … you talked about starting or stopping a prescription medicine, did
this provider ask you what you thought … last 6 months, how often were clerks and receptionists at this
provider’s office as helpful as you thought … last 6 months, how often were clerks and receptionists at this
provider’s office as helpful as you thought
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module7-presenters-notes.pdf
January 01, 2008 - Workload
Fatigue
Misinterpretation of data
Failure to share
information
Defensiveness
Conventional thinking … In May, had Dr Elliott used reflective practice, she may have thought about the
pathologist as a member
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/excelling_cahps_lessons_medicaid_webinar_transcript.pdf
January 01, 2016 - snapshot of their
CAHPS scores; how CAHPS is used; factors contributing to their performance; and then thoughts … There is also a program for the -- it's typically
thought of as the program for the working poor, which … So I think that's a little bit
different than many states in the country and thought that was an important … , Slide 19
As I think about some of the other environmental impacts on CAHPS, another thing that I thought … And so when you're thinking about how you deal with your provider
network, if you don't have good access
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-webcast.pdf
October 01, 2017 - What do we know about respondents' cognitive thinking about the timeframe? … Any thoughts about stratification based on zip code? … and I
thought, well, it doesn't matter if it's related to better outcomes. … Any thoughts about
why we could be experiencing that sudden rise, particularly in the composites that … Any thoughts either from Ron or Paul—or, Caren, bring you back into this, too—in terms of
alignment
-
ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/reference/learnbench.html
March 01, 2014 - Refusing to take this telephone order and indicating that she can't be sure of the physician's thought … Getting his thoughts and information together, he plans to structure the phone call using a proven structured
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ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module2/office_structure-ig.html
September 01, 2015 - Please take the next few minutes to answer the questions on the handout titled Thinking About Your Office-Based … Instructor Note: Refer participants to the handout titled Thinking About Your Office-Based Team . … While watching the video, record any thoughts you may have on the handout and we will discuss them after
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - last 6 months, how
often were clerks and
receptionists at this
provider’s office as helpful as
you thought … 12 months, how
often were clerks and
receptionists at this
provider’s office as helpful as
you thought … Moved to general
set of CG-
CAHPS
supplemental
items
N/A PCMH9 N/A Provider asked what patient thought
-
ce.effectivehealthcare.ahrq.gov/ncepcr/tools/assessments/health-ap2.html
September 01, 2013 - Because the practice also wanted to know what patients thought about the new health assessment, they
-
ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptflow/executive-summary.html
July 01, 2018 - a Patient Flow Team
The importance of creating a patient flow improvement team—and giving careful thought
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary-ig.pptx
January 20, 2006 - Was there any pushback from individuals on the team thinking that these would take too much time? … How have you thought about putting one of these tools in place?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/engaging-physicians.pdf
April 01, 2022 - Explore their thoughts and
concerns with an open mind.
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ce.effectivehealthcare.ahrq.gov/talkingquality/resources/design/testing.html
September 01, 2019 - give you the privacy and flexibility you need to observe people’s behavior, ask them to share their thoughts
-
ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
May 01, 2023 - The Two-Challenge Rule can help team members frame communications about thoughts and reasoning about
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
June 01, 2023 - about the staff member's behavior in the following way:
Open the discussion: "I'd like to share my thoughts
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Rogers.pdf
January 01, 2003 - The
most popular method is “thinking-aloud,”9 in which users verbalize their thoughts
while using the … The process of thinking aloud allows analysts to
better understand the mental model employed by the … CXR remarkable for infiltrate in both bases thought
secondary to congestive heart failure. … while
the other collects data (e.g., taking notes and reminding the test subject to
verbalize their thoughts … Using the ‘thinking-aloud’ method in
cognitive interface design. Research report RC9265;
IBM T.J.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK3_P3T4-Training_Slides_for_Prescribing_Clinicians_Phase_3.docx
May 01, 2014 - Lee
SAY:
First, I would like to get your thoughts on how to treat Ms. Lee.