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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/icu.pdf
March 19, 2014 - The fellow who was consulted by telephone later says she was surprised to hear that others thought
she … nurses say they were surprised at the time that the seizure was not being managed
more aggressively but thought
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Bonner.pdf
January 01, 2004 - Introduction
Overview
When a patient expresses thoughts of suicide, a potential crisis ensues for … care issue brought
to the CWG was how to manage patients who present with suicidal ideation (i.e.,
thoughts … who is ultimately
responsible, but also—and just as important—assures staff that a plan has been
thought … For example, if a patient is hospitalized over the weekend
because of suicidal thoughts, the patient … infrastructure provides enough support to make feasible a clearly defined
chain of responsibility, a well-thought-out
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ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/conflict-resolution-slides/slides.html
October 01, 2014 - reward systems)
Conflicting perceptions, ideas, or beliefs
Differences between people
Conflicting thoughts … Assertion is
Being appropriately assertive means:
Organized in thought and communication
Competent
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ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/assertion.html
April 01, 2013 - To get us started I thought I would start with a description of why we care. … On slide 6, you see that assertion is organized in thought and communication. … You have given it some thought before being assertive or, if you are a naturally articulate person, then … You need to be a little bit more direct in what you are actually thinking. … I’m thinking this is what’s going on.”
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/program-part1-facilitator-guide.pdf
November 01, 2019 - the physician lead should be a
diplomatic and collegial communicator and be viewed
among peers as a thought … As previously noted,
they offer the opportunity to engage thought leaders
from specific departments … team should develop relationships with
relevant stakeholders, including an executive and
physician thought
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module5/ts2-0ltc_module5_ex_roleinfo.pdf
April 24, 2017 - Valdez has lost much of her verbal ability to put her thoughts into clear,
complete messages.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pdf
May 19, 2013 - 29 Strategy 1: Patient & Family Advisor Information Session (Tool 5)
Final thoughts
• Your perspectives … Final thoughts
Thank you!
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/sppcii-hypertension-scenarios.pptx
July 01, 2023 - Smith’s initial presentation to L&D triage, I thought Beth did well by identifying her severe-range blood … Smith, but I thought everyone did a great job and Ms. … She actively invites thoughts from Ms. … Frontline
SPPC-II
SCRIPT
Noting Beth’s hesitancy to share her thoughts more fully, Dr. … Johnson encouraged independent thought and inclusion, and prompted discussion of both opportunities for
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.pdf
May 28, 2013 - Bring a fresh perspective and help us come
up with solutions that clinicians and staff have
not yet thought
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/2_Linda_Sparks_slides_24-36.pdf
October 08, 2013 - months, how often were
clerks and receptionists at this provider’s office as
helpful as you thought
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
May 24, 2013 - 25 Strategy 2: Communicating to Improve Quality Training (Tool 6)
Final thoughts
• Our hospital … 1
Vignette 1 (continued)
Tips for effective engagement
Vignette 2
Vignette 2 (continued)
Final thoughts
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/sitetools/ts2-0ltc_learning_benchmarks.pdf
April 24, 2017 - Refusing to take this telephone order and indicating that she can't be sure of the physician's
thought … Getting his thoughts and information together,
he plans to structure the phone call using a proven structured … Express her concern to the nursing assistant again, saying she was concerned, uncomfortable,
and thought
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-dec2014.pptx
January 01, 2014 - Refusing to take this telephone order and indicating that she can't be sure of the physician's thought … TeamSTEPPS®
TeamSTEPPS for Patients
Slide ‹#›
25
Discussion
The results found that participants:
Thought
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-martino.pdf
January 01, 2023 - CAHPS Child Hospital Survey-Using Data and New Narrative Items - The Child HCAHPS Narrative Item Set
The Child HCAHPS Narrative Item Set
Steven Martino, PhD
Senior Behavioral Scientist
RAND
Why Gather Patient Narratives on a CAHPS Survey?
• Patient narratives can provide a rich source of valuable information to…
-
ce.effectivehealthcare.ahrq.gov/innovations/will-work/appendix3.html
February 01, 2021 - Frankly, I thought that the reason that this won is that for all three of those priorities, family-centered … —those secondarily had to be attended to but it didn’t weight heavily in whether I thought this was a … You must be willing to change if you realize the data are not what you thought they were. … The early look and pilot is to see if there is something that we are not thinking of that will make this
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_4-situation-monitoring.pptx
July 01, 2023 - developed uterine atony with postpartum hemorrhage.”
31
Obstetric Hemorrhage
Debrief
The things that I thought … What were your thoughts about our performance in this case?
Dr. Sonentag, obstetrician
Dr. … Leads
SPPC-II
SCRIPT
Different team members should be encouraged to participate and contribute their thoughts … Sonentag prompts discussion by asking, “What were your thoughts about our performance in this case?” … Larsen, the anesthesiologist, shares that the things he thought they did very well “were making sure
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_4-situation-monitoring-speaker-notes.pdf
July 01, 2023 - AIM
Team
Leads
SPPC‐II
e
H
em
o
rr
h
ag
ri
c D
eb
ri
ef
et
O
b
st
The things that I thought … What were your
thoughts about
our performance
this case?
Dr. Sonentag, obstetrician Dr. … L&D nurse
SCRIPT
Different team members should be encouraged to participate and contribute their thoughts … Sonentag prompts discussion by asking, “What were your thoughts about our
performance in this case?” … Larsen, the anesthesiologist, shares that the things he thought they did very well “were
making sure
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-203-section-8-a-data-feasibility.pdf
April 25, 2017 - Agree
2 Moderately Disagree
1 Strongly Disagree
Enter any comments
Enter any additional comments or thoughts … measure
DET Color Key
Denominator Elements
Numerator Elements
Exception Elements
Additional Comments/Thoughts … Accurately Differentiate
Quality of Performance
Across Providers Comments
Additional
Comments/Thoughts
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-199-section-8-a-ehr-data-feasibility-tool.pdf
November 20, 2017 - Differentiate Quality of
Performance Across Providers Comments
Enter any comments
Additional Comments/Thoughts … About Measure
Enter any additional comments or thoughts about the measure
DET Color Key
Denominator … Intention (Integrity) Stated Intention Comments Measure as Specified Measure as Specified Comments/Thoughts
-
ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-lung.html
September 01, 2020 - clinicians about their concerns with implementing the new recommendations, their challenges, and what they thought … We asked patients if they thought the tool was helpful, clear, and the right length. … We also asked them if they thought it presented information in a balanced fashion. … example, the icon array is very difficult for someone to negotiate on their own if they're not used to thinking … We'd be very excited to hear from you about how you're thinking about using the tools and how you might