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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
January 01, 2012 - 2012 Podcast
May 2012 www.cahps.ahrq.gov | 3 of 7
at issues around waiting longer than you thought … But even without an EHR, thinking about how to establish those office systems
for facilitating care … And As soon as they brought patients into the mix in
thinking about some of these solutions, it was … with care coordinators, but really engage them from a
strategic and an operational perspective in thinking … the measurement side and not focus on other ways of
collecting data from patients and from staff in thinking
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - 9.77% higher than the score for
the item that asks “how often the office staff
were as helpful as you thought
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool11_comm_resource.docx
September 12, 2016 - This can also be a useful supplemental method of research for resources you may not have thought of.
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module4-presenters-notes.pdf
January 05, 2022 - diversity, as well as digital
communication and changing membership, make teams prone to “us versus them”
thinking … Individuals begin to let
go of current thinking. … Examples of “status quo” thinking related to diagnosis might be:
• Judgment and certainty = Diagnosis … Examples of “refreeze improvement” thinking and behaviors might be:
• Collaboration = How do we work
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
April 01, 2016 - Her initial thoughts were that Michelle was having a seizure
resulting in respiratory distress.
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cahps.ahrq.gov/teamstepps/simulation/traininggd1.html
July 01, 2016 - And they should encourage team members to discuss what they were each thinking. … Encourage team members to discuss what they were thinking during the simulation. … Using the same SBAR example, ask the team to discuss what they thought about the A and R.
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cahps.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
August 01, 2022 - Her initial thoughts were that Michelle was having a seizure resulting in respiratory distress.
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cahps.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
June 01, 2021 - Engaging in communication respectfully while also respecting your own opinions,
· Organizing your thoughts
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
January 01, 2011 - )X0007-5
Focused
Performance
Article Taking
Advantage of
Resistance to
Change (and the
TOC Thinking … Processes) to
Improve
Improvements
Explains how to use the TOC thinking processes to
leverage … It presents the thoughts, successes, and
failures of hospital leaders who have used concepts
of high … reduce system failures and effectively
respond when failures do occur is the goal of high
reliability thinking
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule5.pptx
February 06, 2006 - We hadn’t quite thought that all the way through.
Brigetta: So what about that 30 seconds? … And if there's something that's out of the ordinary I go and I inquire about whatever the thought I might … Inconsistency in Team Membership
Lack of Time
Lack of Information Sharing
Hierarchy
Defensiveness
Conventional Thinking
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
September 01, 2012 - 20
Basic Analysis Plan
The goal of the analysis is to assess what participants thought of the training
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
January 01, 2018 - last 6 months, how often were clerks and receptionists at this provider’s office as helpful as you thought
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
April 10, 2006 - Ask a few participants to share their definitions or thoughts on coaching. … With that thought in mind, take five minutes now to write down ways you believe that leadership can support
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - About the CAHPS Patient Narratives Elicitation Protocol
CAHPS® Clinician & Group Survey and Instructions
About the CAHPS Patient Narrative Elicitation Protocol
Document No. 2315
Updated April 24, 2018
About the CAHPS® Patient Narrative
Elicitation Protocol
Introduction .................................…
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cahps.ahrq.gov/teamstepps/lep/evalguide/lepevalguide.html
December 01, 2012 - Return to Contents
Basic Analysis Plan
The goal of the analysis is to assess what participants thought
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cahps.ahrq.gov/sites/default/files/wysiwyg/hai/clabsi-tools/clabsi-tools-revised.pdf
January 01, 2013 - Tools for Reducing Central Line-Associated Blood Stream Infections
Tools for Reducing Central Line-Associated Blood Stream
Infections
January 2013
1
Table of Contents
Purpose of the tools ........................................................................…
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cahps.ahrq.gov/hai/tools/mvp/modules/vae/overview-off-ventilator-slides.html
February 01, 2017 - Skip to main content
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cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
August 01, 2022 - interaction with patients, family, or staff is an opportunity to reinforce just culture and systems thinking … Teamwork (e.g., how long has this team worked together, and do they have thoughts about strengths or
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cahps.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
April 01, 2017 - Positive teamwork attitudes by pediatric intensivists are thought to improve patient safety in critical
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cahps.ahrq.gov/data/apcd/confrpt.html
February 01, 2018 - To begin this process, the roundtable participants thought the following were logical starting points