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  1. www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/thinking.pdf
    December 03, 2015 - TeamSTEPPS Primary Care Participant Handout: Thinking About Your Primary Care Office-Based Team I THINKING
  2. www.innovations.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/understand-sci-fac-guide.html
    July 01, 2023 - Team members need to alternate between convergent and divergent thinking. … Divergent thinking Divergent thinking includes brainstorming and possibility thinking to explore questions … Convergent thinking Convergent thinking asks the team to confer about all the potential problems that … Slide 17: Summary Say: To review the main components of this module, consider these thoughts:
  3. www.innovations.ahrq.gov/talkingquality/resources/cognitive/index.html
    September 01, 2019 - Cognitive testing is an interview method for investigating the thought processes and reactions that people … As the respondents look through the report, the interviewer prompts them to share their thoughts and … Listening as Respondent "Thinks Out Loud:" The interviewer asks respondents to share every thought and … opinion as they go through the document, a process known as "thinking out loud." … ask "Tell me what you are thinking" or "What are you thinking right now?"
  4. www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
    October 30, 2020 - Thinking about your most recent visit, did you talk to staff from this provider’s office? … Thinking about your most recent visit, was the staff from this provider’s office as helpful as you … thought they should be? … Thinking about your most recent visit, did the staff from this provider’s office treat you with courtesy
  5. www.innovations.ahrq.gov/teamstepps/officebasedcare/handouts/thinking.html
    November 01, 2015 - Master Trainer Course Research/Evidence Base TeamSTEPPS® Webinars Thinking … last reviewed November 2015 Page originally created November 2015 Internet Citation: Thinking
  6. www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure-ig.pptx
    January 20, 2006 - Please take the next few minutes to answer the questions on the handout titled Thinking About Your Office-Based … INSTRUCTOR NOTE: Refer participants to the handout titled Thinking About Your Office-Based Team. … While watching the video, record any thoughts you may have on the handout and we will discuss them after
  7. www.innovations.ahrq.gov/teamstepps/instructor/fundamentals/module5/slsitmonitor.html
    July 01, 2018 - The seal is thinking about eating the penguin, and the penguin is thinking about eating the fish. … Image: Four penguins all thinking about the same fish. … Membership Lack of Time Lack of Information Sharing Hierarchy Defensiveness Conventional Thinking
  8. www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module7.pptx
    March 07, 2019 - Was there any pushback from individuals on the team, thinking that these would take too much time? … problem Advocacy and assertion Work through conflict Two-Challenge Rule CUS DESC Script How have you thought … How have you thought about putting one of these tools in place? … Inconsistency in Team Membership Lack of Time Lack of Information Sharing Hierarchy Defensiveness Conventional Thinking … Take the time to record your thoughts on the corresponding page of your workbook. 15 Video: Beginning
  9. www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-facilitator-fundamentals.pdf
    January 07, 2022 - Ask questions that require reflection on:  New ideas about the issue  Flexible thinking about the … (discovery)  I wonder if there could be other ways of thinking about this. What if....
  10. www.innovations.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/dxsafety-probabilistic-thinking.pdf
    September 01, 2022 - Understanding the Importance of Language Clear language reflects organized thinking … and Inform Probability for Diagnostic Decision Making To appropriately incorporate probabilistic thinking … More recently, games have targeted heuristics to change thinking processes inherent in clinical medicine … Quantitative evaluation of the diagnostic thinking process in medical students. … Not thinking clearly? Play a game, seriously!
  11. www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module3.pptx
    January 01, 2008 - of the Participant Workbook for a handoff checklist example Module 3: Communication ‹#› Begin thinking … While watching the video, record any thoughts you may have on the corresponding page of your workbook … Use page 12 of the Participant Workbook to record your thoughts Module 3: Communication ‹#› Now you … Take a moment to write down your thoughts on your worksheet. 17 Front Office Scenario For some unknown … Inconsistency in Team Membership Lack of Time Lack of Information Sharing Hierarchy Defensiveness Conventional Thinking
  12. www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-21-leadership.pdf
    September 01, 2015 - encouraging positive thinking. … Example of an inner dialogue or inner-voice table: What I thought and what was said What I Thought … Listening deeply shows respect for others’ ideas and thoughts. … According to Isaacs, listening deeply requires being aware of our internal thoughts about what is being … What are your thoughts? Rob: That all sounds good.
  13. www.innovations.ahrq.gov/news/blog/ahrqviews/diagnostic-safety-conversation.html
    October 01, 2021 - So when a busy emergency room doctor is thinking about a patient they are seeing who has stomach pain … working quickly to keep up with patient care when the ED is short-staffed might be more apt to make a thinking … We often take thinking shortcuts whenever we’re busy, and we fall back on the explanations for problems … Could you share some of your thinking?
  14. www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module5.pptx
    January 01, 1995 - Use page 21 of the Participant Workbook to record your thoughts Module 5: Situation Monitoring ‹#› … (McIntyre and Salas 1995) Use page 22 of the Participant Workbook to record your thoughts Module 5: … While watching the video, record any thoughts you may have on the corresponding page of your workbook … Use page 25 of the Participant Workbook to record your thoughts Module 5: Situation Monitoring ‹#› … Inconsistency in Team Membership Lack of Time Lack of Information Sharing Hierarchy Defensiveness Conventional Thinking
  15. www.innovations.ahrq.gov/sites/default/files/wysiwyg/evidencenow/practice-facilitators-effectiveness-infographic.pdf
    September 01, 2022 - brainstorm solutions Share experiences from other practices to “cross-pollinate” ideas and stimulate thinking
  16. www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
    December 14, 2021 - Thinking about what's important to you, in what ways have your experiences with [Health Plan Name] … The Child HCAHPS Narrative Item Set: Wording Summary Item wording Q1: Most important info First, thinking
  17. www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-transcript.pdf
    April 01, 2019 - Nembhard, Slide 27 Contrary to what we might have thought or hoped, we observed no significant improvement … Nembhard, Slide 28 You will remember that I said that we thought it was really important to assess whether … And that might then start to engage the whole team in thinking about what's happening. … And then thinking one level above to the work. How do we embed improvement into daily life? … And they thought that that was really important. So an interesting issue around this, right?
  18. Coordination (pdf file)

    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
    January 01, 2012 - 2012  Podcast May 2012 www.cahps.ahrq.gov | 3 of 7 at issues around waiting longer than you thought … But even without an EHR, thinking about how to establish those office systems for facilitating care … And As soon as they brought patients into the mix in thinking about some of these solutions, it was … with care coordinators, but really engage them from a strategic and an operational perspective in thinking … the measurement side and not focus on other ways of collecting data from patients and from staff in thinking
  19. www.innovations.ahrq.gov/teamstepps/officebasedcare/module2/office_structure-ig.html
    September 01, 2015 - Please take the next few minutes to answer the questions on the handout titled Thinking About Your Office-Based … Instructor Note: Refer participants to the handout titled Thinking About Your Office-Based Team . … While watching the video, record any thoughts you may have on the handout and we will discuss them after
  20. www.innovations.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-planning.html
    May 01, 2017 - Infection Prevention Planning for Sustainability Conclusion The best time to begin thinking … Start thinking early on about how your team can make your patient safety processes part of your routine … IHI: Sustaining Improvements in Ambulatory Surgical Safety The current thinking around sustainability

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