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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module1/igintro-cx062819.pdf
January 01, 2007 - The goal is to get the participants thinking about medical errors
and teamwork and then to reframe their … thoughts to align with the
TeamSTEPPS skills, tools, and strategies they will learn in this
course … of time;
• Lack of information sharing;
• Hierarchy;
• Defensiveness;
• Conventional thinking … The integration of
teamwork into health care by the Department of Defense (DoD) and
forward-thinking
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
June 01, 2021 - Engaging in communication respectfully while also respecting your own opinions,
· Organizing your thoughts
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/small-conf_impact_final_report.docx
January 01, 2011 - Best practices/lessons learned/current thinking
Moderator: Jim Mold
10:00-10:30 AM
Break
10:30 … working group to address national legislation/policy
Moderator:
Bob Gabbay
11:30 – 12 noon
Final thoughts … from ground floor of funding
· The concept continues to evolve and these discussions were helpful in thinking … · Continue to build on links to county extension agent relationships
· The opportunity to stimulate thoughts
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talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-chronic-care.html
September 01, 2020 - My thought is that it may do the same for providers. … After all, they are working on autonomy and thinking a lot about choice as they grow through this developmental
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.doc
April 18, 2011 - Thinking about when you were in the nursing home, what number would you use to rate how well the medicine … Thinking about when you were in the nursing home, what number would you use to rate the special therapy
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talkingquality.ahrq.gov/teamstepps/primarycare/index.html
February 01, 2015 - Office-Based Teams ( PDF Version [ - 43.66 KB] )
Sample Agenda ( PDF Version [ - 29.7 KB] )
Thinking
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talkingquality.ahrq.gov/talkingquality/translate/organize/quality-domain.html
December 01, 2022 - Quality information is easier to understand if users have a framework, or mental model, for thinking
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule11.pptx
November 02, 2018 - Thinking about what you have learned thus far in this course, would you change the composition of your … And put time and thought into defining the problem and defining the aims of your TeamSTEPPS Interventions … Keeping that thought in mind, the objective of step seven is to develop a sustainment plan for your TeamSTEPPS … If your team is not in the training, share your thoughts with them at your next meeting. … with their colleagues on their own TeamSTEPPS implementation plan and that this is their time to begin thinking
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
November 15, 2019 - Survey on Patient Safety (facility version)
Survey on Patient Safety
Instructions
This survey asks for your opinions about patient safety issues, medical error, and event reporting in your facility and will take about 10 to 15 minutes to complete.
If you do not wish to answer a question, or if a question does not app…
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talkingquality.ahrq.gov/talkingquality/plan/assess.html
November 01, 2018 - Thinking now about how you will assess your effectiveness in the future can help you:
Clarify what
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talkingquality.ahrq.gov/news/newsroom/press-releases/healthcare-system-data-challenge.html
September 01, 2022 - This challenge competition builds on previous competitions that AHRQ has held to inspire innovative thinking
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
June 01, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Martino
UPDATED NARRATIVE ITEM SETS FOR THE
CAHPS CLINICIAN & GROUP SURVEY
Steven Martino, PhD
Overview of Narrative Item Set Development Process
• Literature review and environmental scan
• Drafting of narrative items
• Pretesting to assess readability and …
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
June 09, 2016 - Hospital Survey on Patient Safety
SOPSTM Hospital Survey
Version: 1.0
Language: English
Note
· For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a Web-based survey, and preparing and analyzing data, and producing re…
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talkingquality.ahrq.gov/funding/process/grant-app-basics/hsubjects.html
August 01, 2018 - Further, Decision Charts are presented that are helpful in thinking through relevant human subject
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talkingquality.ahrq.gov/talkingquality/distribute/index.html
September 01, 2017 - Report to Consumers
Long before you have comparative information to distribute, you need to be thinking
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/sheridan_screening_overuse.pdf
January 01, 2014 - Understanding and Reducing Overuse of Potentially Harmful Screening Tests
Research Centers for Excellence
in Clinical Preventive Services
Working to get the right services, to the right people, at the right time
Understanding and Reducing Overuse of Potentially Harmful
Screening Tes…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
December 22, 2017 - Hospital Survey on Patient Safety
SOPS
TM
Hospital Survey
Version: 1.0
Language: English
Note
• For more information on getting started, selecting a sample, determining data collection methods,
establishing data collection procedures, conducting a Web-based survey, and preparing and
analyzing data, and prod…
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talkingquality.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
February 14, 2013 - Phone Call Role Play
1
Phone Call Role Play
CALLER: Hello Ms. Smith, I am Brian, a nurse from [Hospital]. When you left the hospital,
Lynn, your discharge educator, mentioned you’d receive a call checking in on things and I’m
glad to help with this call. I am hoping to talk to you about your medical issues, see …
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module5-situation-monitoring.pptx
January 10, 2022 - Do I know what the patient/family are thinking?
If this, what else? … What may be biasing my thinking?
What are the assumptions?
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talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module7/slsummary.html
July 01, 2018 - Membership
Lack of Time
Lack of Information Sharing
Hierarchy
Defensiveness
Conventional Thinking