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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
April 10, 2006 - Ask a few participants to share their definitions or thoughts on coaching. … With that thought in mind, take five minutes now to write down ways you believe that leadership can support
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T1-Talking_with_Residents_checklist_version_Final.pdf
October 01, 2016 - Nursing Home
Antimicrobial Stewardship Guide
Educate & Engage Residents, Family
Toolkit To Educate and Engage Residents and Family Members
Tool 1. Talking With Residents—short checklist version
What are antibiotics?
• Antibiotics are medicines that fight infections caused by bacteria. Antibiotics work by
targ…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule10.pptx
January 01, 2004 - Reactions
Found in Tab F or select image at right to download
Provides information about what trainees thought
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talkingquality.ahrq.gov/sops/international/hospital/translators.html
October 01, 2014 - Skip to main content
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T2-Talking_with_Residents_Family_Members_checklist_version_Final.pdf
October 01, 2016 - Nursing Home
Antimicrobial Stewardship Guide
Educate & Engage Residents, Family
Toolkit To Educate and Engage Residents and Family Members
Tool 2. Talking With Residents’ Family Members—short checklist version
What are antibiotics?
• Antibiotics are medicines that fight infections caused by bacteria. Antibiot…
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talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/breaking-down-barriers-slides.html
December 01, 2017 - Does not evoke visceral response, yet harms are very real
Slide 27
Mindfulness
A mode of thinking
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talkingquality.ahrq.gov/sites/default/files/publications/files/postdisphone.pdf
February 14, 2013 - Postdischarge Followup Phone Call Script (Patient Version)
1
Postdischarge Followup Phone Call Script (Patient Version)
This form reinforces the information provided to the patient at discharge. The patient’s discharge
information should be available to the interviewer at the time of this call.
CALLER: Hello Mr…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/e1_combo_monitorprogress.pdf
June 05, 2016 - Monitoring Progress for Sustainable Improvement
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
Monitoring Progress for Sustainable Impro…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey
CAHPS Nursing Home Survey – Long-Stay Resident Instrument
1Information for Vendors
1Information for Interviewers
2Introductory Script and Questions
11Appendix: Showcards With Printed Response Options
File name: nursi…
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
March 01, 2020 - For example, while the physicians thought that 89 percent of the patients understood the potential side … Contemplation is the stage in which people are aware that a problem exists and are seriously thinking
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talkingquality.ahrq.gov/hai/tools/mvp/modules/vae/monitoring-fac-guide.html
February 01, 2017 - Skip to main content
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module3/module3_tools.docx
January 01, 2012 - DISORGANIZED THINKING
Was the patient’s thinking disorganized or incoherent, such as rambling … Exhibit disorganized or incoherent thinking such as irrelevant conversation, unclear or illogical flow
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talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-3/guide.html
September 01, 2017 - While more time consuming, it improved nurses’ use of critical thinking when assessing fall risk and
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
October 29, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
The CAHPS Narrative Elicitation
Protocol
Rachel Grob, Ph.D.
Director of National Initiatives and Clinical Professor,
Center for Patient Partnerships
Madison, WI
www.ahrq.gov/cahps
CAHPS Narrative Elicitation Protocol
• A …
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talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module3/igcommunication.html
March 01, 2019 - Skip to main content
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talkingquality.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
January 01, 2020 - Membership
Lack of time
Lack of Information Sharing
Hierarchy
Defensiveness
Conventional Thinking
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/managing-interruptions-improve-diagnostic-decisionmaking.pdf
December 29, 2022 - Managing Interruptions to Improve Diagnostic Decision-Making: Strategies and Recommended Research Agenda
Managing Interruptions to Improve Diagnostic
Decision-Making: Strategies and Recommended Research
Agenda
Jennifer F. Sloane, PhD1,2 , Chris Donkin, PhD2,3, Ben R. Newell, PhD2,
Hardeep Singh, MD MPH1, and Ashl…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
January 01, 2011 - )X0007-5
Focused
Performance
Article Taking
Advantage of
Resistance to
Change (and the
TOC Thinking … Processes) to
Improve
Improvements
Explains how to use the TOC thinking processes to
leverage … It presents the thoughts, successes, and
failures of hospital leaders who have used concepts
of high … reduce system failures and effectively
respond when failures do occur is the goal of high
reliability thinking
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talkingquality.ahrq.gov/teamstepps-program/resources/additional/step.html
June 01, 2023 - Skip to main content
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talkingquality.ahrq.gov/ncepcr/about/primary-care-research-conference-proceedings.html
January 01, 2023 - Skip to main content
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