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talkingquality.ahrq.gov/news/newsletters/e-newsletter/889.html
November 01, 2023 - Human Factors and a professor in three Johns Hopkins University schools, applies engineering principles—thinking
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talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html
December 01, 2017 - membership
Lack of time
Lack of information sharing
Hierarchy
Defensiveness
Conventional thinking
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talkingquality.ahrq.gov/talkingquality/plan/environment.html
June 01, 2016 - How is what you are thinking about doing the same or different?
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-roleplay-final508.pdf
April 03, 2018 - Create a Safe Medicine List Together: Role Play Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Create a Safe
Medicine List Together
Role Play Scenario 1
Facilitator Instructions
1. Create props (index cards or post-it notes) to represent the medicine la…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
January 01, 2012 - Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri
Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri
May 2012 Podcast
Speaker
Stan Hudson, Associate Director, Center for Health Policy, University of Missouri; Chairman, Health Literacy
Education …
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talkingquality.ahrq.gov/funding/grantee-profiles/index.html
April 01, 2024 - AHRQ funding has enabled me to teach my team this way of thinking and send them out into the real world
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Strategies for Improving
CAHPS Health Plan Survey Scores
A p r i l 1 3 , 2 0 1 6
“Strategies for Improving CAHPS Health Plan Survey Scores”
A Webcast Presented by the AHRQ CAHPS User Network
April 13, 2016
12:00 – 1:00 pm ET
15
CareSource
MISS…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/webinars/webinar6_falls_sustainingpractices.pdf
January 01, 2013 - Sustaining Fall Prevention Practices at Your Hospital
Sustaining Fall Prevention
Practices at Your Hospital
Presented by
Pat Quigley, Ph.D., M.P.H., ARNP, CRRN, FAAN, FAANP
Associate Director, VISN 8 Patient Safety Center
Associate Chief for Nursing Service/Research
Welcome!
Thank you for joining this
webin…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
April 01, 2014 - Tool 7, The SHARE Approach, Taking Steps Toward Cultural Competence: A Fact Sheet
The SHARE Approach
Taking Steps Toward Cultural
Competence: A Fact Sheet
Workshop Curriculum: Tool 7
The SHARE Approach is a 1-day training program developed by the Agency for Healthcare Research
and Quality (AHRQ) to help health c…
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talkingquality.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
May 01, 2023 - The Two-Challenge Rule can help team members frame communications about thoughts and reasoning about
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talkingquality.ahrq.gov/cahps/about-cahps/25timeline.html
April 01, 2024 - National Association of ACOs
The CAHPS effort was unprecedented in many ways, including how forward thinking
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talkingquality.ahrq.gov/talkingquality/distribute/promote/clarify.html
November 01, 2018 - Skip to main content
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talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/guide.html
September 01, 2017 - You need to use critical thinking and practical clinical judgment—not just memorize how to conduct assessments … Use critical thinking to include best practices in patients’ daily goals.
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talkingquality.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
March 01, 2013 - Skip to main content
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar03/logic_models.pptx
July 15, 2013 - oversimplify reality
Involve balancing depth and detail
Require mid-course review
Could inhibit creative thinking
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d7_combo_implementationmeasurement.docx
January 01, 2016 - For example, if thinking about catheter-related bloodstream infections, you could collect data on all
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
April 05, 2013 - Information to Help Hospitals Get Started
Key Takeaways
Patient and family engagement is not a separate initiative. It is a critical part of what your hospital is already doing to improve quality and safety.
Implementing the Guide is similar to other quality improvement efforts in that it takes time to initiate, i…
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talkingquality.ahrq.gov/cahps/surveys-guidance/hp/index.html
April 01, 2024 - Skip to main content
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January 01, 2023 - Skip to main content
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talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html
September 01, 2020 - Skip to main content
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