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pcmh.ahrq.gov/talkingquality/explain/communicate/reason.html
November 01, 2018 - SHARE:
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Talking Quality
Plan Your Reporting Project
Select Measures To Report
Translate Data Into Information
Explain and Motivate Use
Limits of Numbers and Graphs
Key Information Upfront
Reason To…
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pcmh.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
June 01, 2023 - SHARE:
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TeamSTEPPS Program
TeamSTEPPS Updates
Welcome Guides
Curriculum Materials
Introduction to Curriculum
Module 1: Communication
Module 2: Team Leadership
Module 3: Situation Monitoring
M…
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-18-assessing-readiness.pdf
September 01, 2015 - Practices that meet most of these basic readiness criteria are thought to show evidence of
readiness … These criteria simply provide a
starting point for thinking about the readiness of practices interested
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
January 01, 2022 - SOPS Workplace Safety Supplemental Items for Hospitals
SOPS® Workplace Safety Supplemental
Item Set for the SOPS Hospital Survey
Language: English
Purpose: This supplemental item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help
hospitals assess the extent to which their orga…
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pcmh.ahrq.gov/talkingquality/distribute/placement/channels.html
January 01, 2023 - SHARE:
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Talking Quality
Plan Your Reporting Project
Select Measures To Report
Translate Data Into Information
Explain and Motivate Use
Distribute Your Quality Report
Media Options for Reports
Place…
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes8.html
August 01, 2022 - SHARE:
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Patient Safety
Patient Safety Research Summaries
Patient Safety Resources by Setting
Hospital
Fall Prevention in Hospitals Training Program
Hospital Resources
CANDOR
Family-Centered Rounds …
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pcmh.ahrq.gov/teamstepps/officebasedcare/handouts/readiness.html
December 01, 2015 - SHARE:
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TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide
Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English …
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pcmh.ahrq.gov/cahps/item-sets/index.html
April 01, 2024 - SHARE:
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Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental Items
Browse All Items
Patient Narrative Items
Patient-Centered Medical Home
H…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - About the CAHPS Patient Narratives Elicitation Protocol
June 2021
Administering the CAHPS® Clinician &
Group Narrative Item Set
Introduction ......................................................................................................... 1
Placing the Narrative Items in the Survey ......................…
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pcmh.ahrq.gov/teamstepps-program/curriculum/situation/teach/half-day.html
July 01, 2023 - SHARE:
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TeamSTEPPS Program
TeamSTEPPS Updates
Welcome Guides
Curriculum Materials
Introduction to Curriculum
Module 1: Communication
Module 2: Team Leadership
Module 3: Situation Monitoring
S…
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pcmh.ahrq.gov/sdoh/clas/index.html
July 01, 2023 - SHARE:
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Social Determinants of Health (SDOH)
About SDOH in Healthcare
Health Systems Research
Practice Improvement
Data and Analytics
Resources
What’s New
Culturally and Linguistica…
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pcmh.ahrq.gov/news/blog/ahrqviews/consumer-experience-measurement.html
September 01, 2023 - SHARE:
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News
Newsroom
Blog
AHRQ Views
Newsletter
Events
AHRQ Views: Blog posts from AHRQ leaders
Advancing the Impact of Consumer Experience of Care Measurement: What’s Next?
…
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pcmh.ahrq.gov/npsd/data/dashboard/index.html
October 01, 2023 - SHARE:
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Network of Patient Safety Databases (NPSD)
What is the NPSD?
How Does the NPSD Work?
NPSD’s Role in Quality and Patient Safety
Data Reporting Tools
NPSD Dashboards
Dashboard Information
…
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pcmh.ahrq.gov/practiceimprovement/systemredesignsafetynet/systemredesign-slides.html
December 01, 2017 - From striving to thriving: systems thinking, strategy, and the performance of safety net hospitals.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule7.pptx
November 02, 2018 - It is important to let the team know what we are seeing or thinking and be able to explain our reasoning … Inconsistency in Team Membership
Lack of Time
Lack of Information Sharing
Hierarchy
Defensiveness
Conventional Thinking
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving.pptx
May 01, 2017 - embarrassed
Feeling stupid
Being ridiculed
Being yelled at
Being wrong
Saying something that’s not important
Thinking
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-9-appreciative-inquiry.pdf
September 01, 2015 - MODULE 9 M9-3
Module 9
“The significant problems we face cannot be solved at the same level of thinking
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pcmh.ahrq.gov/teamstepps/instructor/scenarios/neonatalicu.html
March 01, 2014 - SHARE:
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TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide
Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English …
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pcmh.ahrq.gov/talkingquality/resources/design/additional-tips/index.html
December 01, 2022 - SHARE:
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Talking Quality
Plan Your Reporting Project
Select Measures To Report
Translate Data Into Information
Explain and Motivate Use
Distribute Your Quality Report
Promote Your Quality Report
Ass…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/neonatalicu.pdf
March 19, 2014 - TeamSTEPPS Specialty Scenarios: Neonatal ICU
TeamSTEPPS 2.0 Specialty Scenarios - 53
Specialty
Scenarios
NEONATAL ICU
Specialty Scenarios - 54 TeamSTEPPS 2.0
Specialty
Scenarios
Neonatal ICU
Scenario 44
Appropriate for: Neonatal ICU
Setting: Hospital
At approximately 2100, the NICU nur…