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pcmh.ahrq.gov/teamstepps-program/curriculum/communication/tools/teachback.html
May 01, 2023 - SHARE:
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TeamSTEPPS Program
TeamSTEPPS Updates
Welcome Guides
Curriculum Materials
Introduction to Curriculum
Module 1: Communication
Section 1: Overview of Key Concepts and Tools
Section 2: Explana…
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pcmh.ahrq.gov/patient-safety/reports/engage/teachback.html
February 01, 2023 - SHARE:
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Patient Safety
Patient Safety Research Summaries
Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families
Guide to Patient and Family Engagement in Hospital Qua…
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pcmh.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
January 01, 2020 - Membership
Lack of time
Lack of Information Sharing
Hierarchy
Defensiveness
Conventional Thinking
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/instructor_slides/rrsinstructmod.pdf
January 01, 2008 - team membership
•Lack of time
•Lack of information sharing
•Hierarchy
•Defensiveness
•Conventional thinking
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module3/module3_fall-prevention.docx
January 01, 2013 - While more time consuming, it improved nurses’ use of critical thinking when assessing fall risk and
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - Creating an Improvement Culture
Creating an Improvement Culture
October 2011 Podcast
Speaker
Patrick Jordan, Chief Operating Officer, Newton-Wellesley Hospital
Moderator
Carla Zema, Consultant, CAHPS User Network; Assistant Professor of Economics and Health Policy, Saint
Vincent College
Presentation Av…
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pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
May 01, 2021 - SHARE:
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Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance
Supplemental Items
Browse All Items
Patient Narrative Items
Patient-Centered Medical Home
He…
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pcmh.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
March 01, 2013 - SHARE:
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Patient Safety
Patient Safety Research Summaries
Patient Safety Resources by Setting
Hospital
Fall Prevention in Hospitals Training Program
Hospital Resources
CANDOR
Family-Centered Rounds …
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/medsurg.pdf
March 19, 2014 - TeamSTEPPS Specialty Scenarios: Med-Surg
TeamSTEPPS 2.0 Specialty Scenarios - 31
Specialty
Scenarios
MED-SURG
Specialty Scenarios - 32 TeamSTEPPS 2.0
Specialty
Scenarios
Med-Surg
Scenario 26
Appropriate for: All Specialties
Setting: Clinic
Ann Tayner is assigned to work in a busy Inte…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-roleplay-final508.pdf
April 03, 2018 - Create a Safe Medicine List Together: Role Play Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Create a Safe
Medicine List Together
Role Play Scenario 1
Facilitator Instructions
1. Create props (index cards or post-it notes) to represent the medicine la…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
January 01, 2012 - Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri
Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri
May 2012 Podcast
Speaker
Stan Hudson, Associate Director, Center for Health Policy, University of Missouri; Chairman, Health Literacy
Education …
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Identifying_Areas_to_Improve_2012_03_01_Transcript.pdf
January 01, 2012 - Identifying Areas to Improve
Identifying Areas to Improve
March 2012 Podcast
Speaker
Donna Farley, Senior Health Policy Analyst and Co-lead, RAND CAHPS Team
Moderator
Carla Zema, Consultant, CAHPS User Network; Assistant Professor of Economics and Health Policy, Saint
Vincent College
Presentation A…
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pcmh.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/index.html
July 01, 2023 - SHARE:
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Patient Safety
Patient Safety Research Summaries
Patient Safety Resources by Setting
Hospital
Hospital Labor and Delivery Units
Perinatal Safety Toolkit
About the Toolkit
How To Use the Too…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Strategies for Improving
CAHPS Health Plan Survey Scores
A p r i l 1 3 , 2 0 1 6
“Strategies for Improving CAHPS Health Plan Survey Scores”
A Webcast Presented by the AHRQ CAHPS User Network
April 13, 2016
12:00 – 1:00 pm ET
15
CareSource
MISS…
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-16-academic-detailing.pdf
September 01, 2015 - Module 16: Academic Detailing as a Quality
Primary Care
Practice Facilitation
Curriculum
Module 16: Academic Detailing as a Quality
Improvement Tool
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care www.ahrq.gov
Primary Care Practice Facilitation Curriculum
Module…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/webinars/webinar6_falls_sustainingpractices.pdf
January 01, 2013 - Sustaining Fall Prevention Practices at Your Hospital
Sustaining Fall Prevention
Practices at Your Hospital
Presented by
Pat Quigley, Ph.D., M.P.H., ARNP, CRRN, FAAN, FAANP
Associate Director, VISN 8 Patient Safety Center
Associate Chief for Nursing Service/Research
Welcome!
Thank you for joining this
webin…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
April 01, 2014 - Tool 7, The SHARE Approach, Taking Steps Toward Cultural Competence: A Fact Sheet
The SHARE Approach
Taking Steps Toward Cultural
Competence: A Fact Sheet
Workshop Curriculum: Tool 7
The SHARE Approach is a 1-day training program developed by the Agency for Healthcare Research
and Quality (AHRQ) to help health c…
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pcmh.ahrq.gov/sops/international/hospital/translators.html
October 01, 2014 - SHARE:
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SOPS®
About SOPS
SOPS Surveys
SOPS Databases
SOPS Additional Resources
SOPS Webcasts
SOPS Announcements
International Users
Hospital SOPS Translation Information
Hospital SOPS V…
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pcmh.ahrq.gov/hai/tools/mvp/modules/vae/monitoring-fac-guide.html
February 01, 2017 - SHARE:
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Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
Comprehensive Unit-based Safety Program (CUSP)
Decolonization – Universal and Targeted
Tools
Ambulatory Surgery Centers …
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pcmh.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/slides.html
September 01, 2017 - The Toolkit includes accurate, evidence-based, and effective risk assessments that call for:
Critical … thinking and clinical judgment.