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  1. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
    January 01, 2014 - 9.77% higher than the score for the item that asks “how often the office staff were as helpful as you thought
  2. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
    May 01, 2017 - During one instance, a staff nurse thought she had conveyed to the physician that she needed him to
  3. healthcare411.ahrq.gov/hai/cusp/modules/identify/identify.html
    December 01, 2012 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  4. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
    April 01, 2011 - pairs, summarize what the group overall said.] 30 Strategy 4: IDEAL Discharge Training (Tool 4) Final thoughts
  5. healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
    August 01, 2022 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  6. healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
    March 01, 2017 - These informal thought-sharing activities will help facility staff gain a better understanding of the
  7. healthcare411.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
    July 01, 2023 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  8. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
    April 01, 2021 - 6 months, how often were clerks and receptionists at this provider’s office as helpful as you thought … 6 months, how often were clerks and receptionists at this provider’s office as helpful as you thoughtThinking about your most recent visit, was the staff from this provider’s office as helpful as you … thought they should be? … Thinking about your most recent visit, did the staff from this provider’s office treat you with
  9. healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/urine-culturing/when-to-order/cultures-slides.html
    April 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  10. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part2.pptx
    March 01, 2017 - Antibiotic Stewardship Slides, Part 2 Antibiotic Stewardship AHRQ Pub. No. 16(17)-0003-22-EF March 2017 AHRQ Safety Program for Long-Term Care: HAIs/CAUTI Welcome to today’s educational session on antibiotic stewardship. This module is part of the Agency for Healthcare Research and Quality (or AHRQ) Safety Progra…
  11. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
    January 01, 2017 - Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol QUESTIONS & ANSWERS The CAHPS Patient Narrative Elicitation Protocol: A Scientific Approach to Collecting Comments on Experiences of Care Narratives from patients about their health care experiences can provide a valuable complement to standar…
  12. healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-080917.pptx
    January 01, 2017 - Using TeamSTEPPS to Create Change ... (pt 2/3) Using TeamSTEPPS To Create Change at the Organizational, Team, and Individual Level (Part 2 of 3) Wednesday, July 12, 2017 TEAMSTEPPS 05.2 Slide ‹#› August TeamSTEPPS Monthly Webinar 1 Rules of Engagement Audio for the webinar can be accessed in two ways: Thro…
  13. healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-april2015.pptx
    January 01, 2015 - TeamSTEPPS for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education TeamSTEPPS for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education April 8, 2015 TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® TeamSTEPPS for Code Blue Teams Slide ‹#› 1 Rules of Engagement Au…
  14. healthcare411.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/practices.html
    January 01, 2013 - In addition to thinking about patient needs and environmental safety, remember to consider the interaction
  15. healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-9.html
    September 01, 2020 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  16. healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
    August 01, 2022 - interaction with patients, family, or staff is an opportunity to reinforce just culture and systems thinking … Teamwork (e.g., how long has this team worked together, and do they have thoughts about strengths or
  17. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pfp/pfphac.pdf
    September 01, 2014 - Methods To Estimate the Baseline 2010 PFP National Hospital-Acquired Condition Rate This document describes the methods AHRQ used to estimate the national rate of hospital-acquired conditions (HACs) for the Partnership for Patients (PFP) program. The estimate includes a wide variety of adverse events, including the…
  18. healthcare411.ahrq.gov/hai/pfp/methods.html
    December 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  19. healthcare411.ahrq.gov/hai/tools/surgery/modules/sustainability/deep-root-data-fac-notes.html
    December 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  20. healthcare411.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar05/mixedmethods.html
    June 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

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