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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/overview-questionnaires-cg40-3350.pdf
November 01, 2020 - last 6 months,
how often were clerks
and receptionists at this
provider’s office as
helpful as you thought … 21
Thinking about your
most recent visit, was
the staff from this
provider’s office as
helpful … as you thought
they should be? … 22
Thinking about your
most recent visit, did the
staff from this provider’s
office treat you with
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T4-Be_Smart_About_Antibiotics_Final.pdf
May 01, 2014 - • If you are on hospice or thinking about hospice, talk with your doctor about
whether you need antibiotics
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/webinar/webinar_mha_falls_prevent.pptx
January 01, 2013 - © ECRI Institute 2013
18
‹#›
Opportunity
Accurate and effective risk assessments
Employing critical … thinking and clinical judgment
Consistency in approach
Identifying and communicating risk at the earliest
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-engaging-clinicians-transcript.doc
May 14, 2013 - towards reducing the use of indwelling catheters, which I don't think it's an overstatement to start thinking … They are both much more time-consuming, but we should have at least given some thoughts to when that's … They're happy to see me because they know that I'm thinking about what's best for the patient." … that they were successful, then again that would build momentum for success. and then fourth, they thought … important as you present your ideas to leaders in order to get their buy-in is to show them that you thought
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/leveraging-cultural-change-transcript.doc
August 12, 2014 - If you’re new to the CAUTI CUSP project, you’re thinking, “Oh my goodness.” … So when you’re thinking of culture, culture is the behavioral that results when a group arrives at a … Try to find out what he’s thinking. Is there a rational reason that this happened? … And I thought this really kind of summed it up because I think this is where we need to go when we think … But fortunately, it’s not just me, but I’m there and they know, and they’re thinking about it more, and
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ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/engagement.html
April 01, 2013 - And I heard that, and I thought about how we implement electronic health records, CUSP programs, BSI … I would have thought that the clinician should know enough to say, “No, this isn’t good enough,” but … It might be, “Well, I thought this was an infectious disease thing. … And she had this doc who she thought totally wasn’t on board, and their infection rates are high, and … I thought it was a nursing thing or a hospital administration thing.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared-scripts-final508.pdf
April 03, 2018 - a patient think about what to write on a Be Prepared Note Sheet
Use the note sheet to organize your thoughts … Help a patient fill out a Be Prepared Note Sheet
I’ll just jot down your thoughts while you talk.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-transcript.pdf
June 01, 2017 - So to that end, we really want to hear from you about your interests, your questions, your
thoughts … And do you have any thoughts around how that will impact your response
rate or choice of modality? … I know it's fairly complicated, and I stumbled a little bit, but I think the overall -- just
thinking
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ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/small-hospitals.html
April 01, 2013 - I know that for years we probably have done ourselves a disservice because we thought we would do the … So let’s walk through very quickly outside-of-the-box thinking because many people have used this for … We thought maybe he would help us with giving us some medical staff representation. … I’m thinking in terms of the rural hospitals, one of the things that may be a struggle is that their … I’m thinking in terms of when these folks actually have to then present the information transparently
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ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module3/office_comm.html
September 01, 2015 - The source penguin is thinking about a message. … Conventional Thinking.
Complacency.
Varying Communication Styles.
Conflict.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary-ig.pptx
January 20, 2006 - Was there any pushback from individuals on the team thinking that these would take too much time? … How have you thought about putting one of these tools in place?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-22-meetings.pdf
September 01, 2015 - They require a considerable
amount of preparation and thought. … or “Thomas, I’d be
interested in hearing your thoughts about what is being discussed. … Janet, what
are your thoughts on operating hours for the women’s clinic?” … Is this discussion helping you clarify your ideas
and thinking? If yes, how? … there is in fact no difference, or that the heart of the difference is
something other than what you thought
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/attitudes-beliefs-transcript.pdf
April 01, 2022 - that your culture is
one where you are ready to implement new programs or you're changing a
chain of thought … And the reason was, is they thought
based on their experience they could identify the single root cause
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - She looked uncomfortably at the door, and I knew she was thinking of the patients in her waiting room … Or a Navajo patient may believe that negative words and thoughts about one's own health become self-fulfilling … You can start by asking patients what they are thinking about the options. … Patients may need help thinking about the trade-offs involved. … When you think about making this decision, what are you thinking about?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK3_P3T4-Training_Slides_for_Prescribing_Clinicians_Phase_3.docx
May 01, 2014 - Lee
SAY:
First, I would like to get your thoughts on how to treat Ms. Lee.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Rating_the_Raters_2011_06_15_Transcript.pdf
January 01, 2011 - those worlds that really has not been very well integrated
into the traditional report cards as we thought
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ce.effectivehealthcare.ahrq.gov/hai/tools/mvp/modules/cusp/physician-staff-engagement-facguide.html
March 01, 2017 - Technical and Adaptive Work
Say:
Our work needs to be informed by science, and we accomplish this by thinking … said they have a good teamwork climate, but 83 percent of the physicians in the same clinical area thought … motivators decrease creativity, encourage taking short cuts to achieve goals, and foster short-term thinking … conducted at the Massachusetts Institute of Technology which suggests that when tasks involve higher order thinking
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - Inconsistency in Team Membership
Lack of Time
Lack of Information Sharing
Hierarchy
Defensiveness
Conventional Thinking
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ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/preventing-cauti-engaging-clinicians-transcript.html
December 01, 2017 - towards reducing the use of indwelling catheters, which I don't think it's an overstatement to start thinking … They are both much more time-consuming, but we should have at least given some thoughts to when that's … They're happy to see me because they know that I'm thinking about what's best for the patient." … that they were successful, then again that would build momentum for success. and then fourth, they thought … And while we're waiting for other questions, Sanjay or Todd, do you have any additional thoughts or closing
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-transcript-508-compliant.pdf
June 01, 2017 - And so addressing what we were finding would be most meaningful, I thought that it was
foundational, … Staff, to help me with that, he was supportive, onboard, he reached out to the individuals that we
thought … outside of the organization, talking about how the
Director for the North Carolina Quality Center thought … for this
webinar I just got out my list of managers' phone numbers where their offices are, and I thought … Nonpunitive Response to Error items so that they reflect more of the Just Culture principles and not just thinking