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61. Appendix 3-A. Suggested Slides for Module 3 | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmodap3a.html
    October 01, 2014 - Slide 11 Examples of Fall Prevention Interventions To prevent falls, you should address: Things … Things about the resident (e.g., review medications). … Things about the equipment or care plan (e.g., monitor blood pressure frequently). … Things about the nursing center (e.g., provide education on falls prevention). … Slide 12 Things to Remember Not every fall is just a fall.

62. Staff Member Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-nw.pdf
    August 23, 2018 - opportunities to grow in my work      People in our practice actively seek new ways to improve how we do things … worked      Most people who work in our practice enjoy their work      It is hard to get things … figure out what's really going on      Leadership in this practice creates an environment where things … can be accomplished      We regularly take time to reflect on how we do things      Most … people in this practice are willing to change how they do things in response to feedback from others

63. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/44177/psn-pdf
    November 10, 2015 - Doing the right things and doing them the right way: association between hospital guideline adherence … Doing the right things and doing them the right way: association between hospital guideline adherence … https://psnet.ahrq.gov/issue/doing-right-things-and-doing-them-right-way-association-between-hospital … https://psnet.ahrq.gov/issue/doing-right-things-and-doing-them-right-way-association-between-hospital-guideline-adherence … https://psnet.ahrq.gov/issue/doing-right-things-and-doing-them-right-way-association-between-hospital-guideline-adherence

64. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
    June 01, 2021 - Q# Beta Version (released 2017) Final Version (released June 2021) Q1 What are the most important things … What are the most important things that you look for in a healthcare provider and their staff? … Q2 When you think about the things that are most important to you, how do your provider and the staff … When you think about the things that are most important to you, how do this provider and their staff … [INSERT OPTIONAL TEXT HERE] Q1 What are the most important things that you look for in a healthcare

65. Transcript: How To Create Team Buy-In and Motivation To Get to Zero Infections (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/team-buy-in-transcript.pdf
    April 01, 2022 - It's just dealing with patients who are sick, they are at risk, and sometimes these things happen. … We tend to just accept, "Oh, things went well." … There's a lot to be said for understanding when things do work well, and let's walk that. … We do root cause analysis when things go wrong. … Things get put up the chain, if you will, and many times there's not a feedback loop.

66. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/39381/psn-pdf
    March 17, 2010 - Getting it right when things go wrong. March 17, 2010 Pettker CM, Funai EF. … Getting it right when things go wrong. JAMA. 2010;303(10):977-8. doi:10.1001/jama.2010.256. … https://psnet.ahrq.gov/issue/getting-it-right-when-things-go-wrong This brief commentary discusses the … https://psnet.ahrq.gov/issue/getting-it-right-when-things-go-wrong https://psnet.ahrq.gov/issue/balancing-no-blame-accountability-patient-safety

67. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/43969/psn-pdf
    November 17, 2017 - Transparency when things go wrong: physician attitudes about reporting medical errors to patients, peers … Transparency When Things Go Wrong. J Patient Saf. 2015;13(4):243-248. … https://psnet.ahrq.gov/issue/transparency-when-things-go-wrong-physician-attitudes-about-reporting- … https://psnet.ahrq.gov/issue/transparency-when-things-go-wrong-physician-attitudes-about-reporting-medical-errors-patients … https://psnet.ahrq.gov/issue/transparency-when-things-go-wrong-physician-attitudes-about-reporting-medical-errors-patients

68. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=12&search_api_fulltext=&sort=desc
    H-HL13 Doctors used pictures, drawings models, or videos to explain things … with chronic conditions CC33 Child limited or prevented from doing things … with chronic conditions CC32 Child limited or prevented from doing things … with chronic conditions CC31 Child limited or prevented from doing things

69. Ahcptemplen (doc file)
    www.ahrq.gov/sites/default/files/publications/files/ahcptemplen.docx
    January 31, 2013 - There are other things going on in my life that are effecting my health. )Check the box and write notes … There are other things going on in my life that are effecting my health. )[List tests done] ( I am … There are other things going on in my life that are effecting my health. ) 1. … There are other things going on in my life that are affecting my health. 7

70. Ahcptemplen (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ahcptemplen.docx
    January 31, 2013 - There are other things going on in my life that are effecting my health. )Check the box and write notes … There are other things going on in my life that are effecting my health. )[List tests done] ( I am … There are other things going on in my life that are effecting my health. ) 1. … There are other things going on in my life that are affecting my health. 7

71. Ahcptemplen (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ahcptemplen.docx
    January 31, 2013 - There are other things going on in my life that are effecting my health. )Check the box and write notes … There are other things going on in my life that are effecting my health. )[List tests done] ( I am … There are other things going on in my life that are effecting my health. ) 1. … There are other things going on in my life that are affecting my health. 7

72. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/42943/psn-pdf
    April 12, 2014 - Doing right by our patients when things go wrong in the ambulatory setting. … Doing right by our patients when things go wrong in the ambulatory setting. … https://psnet.ahrq.gov/issue/doing-right-our-patients-when-things-go-wrong-ambulatory-setting This commentary … https://psnet.ahrq.gov/issue/doing-right-our-patients-when-things-go-wrong-ambulatory-setting https:/

73. Staff Member Survey for Physicians (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/physician-survey-post-intervention-nw.pdf
    January 01, 2014 - worked      Most people who work in our practice enjoy their work      It is hard to get things … figure out what's really going on      Leadership in this practice creates an environment where things … can be accomplished      We regularly take time to reflect on how we do things      Most … people in this practice are willing to change how they do things in response to feedback from others … can be accomplished: Off We take time to reflect on how we do things: Off People are willing to change

74. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/33881/psn-pdf
    August 01, 2019 - perhaps were not the smartest things to do. … things go well. … On the basis of that, we can better understand these situations where things don't go well. … We're trying to understand and improve how things work in the operating room and in the ward. … The important thing is to make people realize that there are things that they don't know and things

75. In Conversation With… Erik Hollnagel, PhD | PSNet
    psnet.ahrq.gov/perspective/conversation-erik-hollnagel-phd
    February 26, 2025 - were not the smartest things to do. … things go well. … On the basis of that, we can better understand these situations where things don't go well. … We're trying to understand and improve how things work in the operating room and in the ward. … The important thing is to make people realize that there are things that they don't know and things that

76. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/866848/psn-pdf
    September 25, 2024 - There are some things that we can keep at zero. … I think it's good for CMS to try to hold hospitals accountable for some of these things. … This is another problem with zero harm: some things can be zero, and others cannot. … And we should expect perfection in certain things.  … There are other things we do that are not predictable. I'm a primary care physician.

77. 2024 Child HCAHPS Survey Database Executive Summary (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-child-hcahps-infographic.pdf
    January 01, 2024 - Child's Doctors 87% of respondents reported that doctors always listened carefully, explained things … Mistakes 33% of respondents reported providers told parent how to report mistakes Asked About Things … a Family Knows Best 59% of respondents reported providers asked parent about the types of things

78. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/43749/psn-pdf
    December 10, 2014 - Alarm management: first things first: using reliable data to eliminate unnecessary alarms. … https://psnet.ahrq.gov/issue/alarm-management-first-things-first-using-reliable-data-eliminate-unnecessary … https://psnet.ahrq.gov/issue/alarm-management-first-things-first-using-reliable-data-eliminate-unnecessary-alarms … https://psnet.ahrq.gov/issue/alarm-management-first-things-first-using-reliable-data-eliminate-unnecessary-alarms

79. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/44132/psn-pdf
    May 13, 2015 - Adverse outcomes: why bad things happen to good people. May 13, 2015 Sonnenberg A. … Adverse outcomes: why bad things happen to good people. … https://psnet.ahrq.gov/issue/adverse-outcomes-why-bad-things-happen-good-people This commentary provides … https://psnet.ahrq.gov/issue/adverse-outcomes-why-bad-things-happen-good-people https://psnet.ahrq.gov

80. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/34861/psn-pdf
    November 11, 2015 - When things go wrong: how health care organizations deal with major failures. … When things go wrong: how health care organizations deal with major failures. … https://psnet.ahrq.gov/issue/when-things-go-wrong-how-health-care-organizations-deal-major-failures … https://psnet.ahrq.gov/issue/when-things-go-wrong-how-health-care-organizations-deal-major-failures https