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341. Appendix P. Evaluating and Selecting Hand Hygiene Products: Transcript/Facilitator Notes - Implementation Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-p-fac-notes.html
     May 01, 2017 - Not just user preferences, but things like relative humidity or seasonal variation can impact how well … Things like the appearance of the product. What's the visual appearance? … How easy is the product to use, so considering things like automatic dispensing or the amount of pressure … These are all things that need to be included. … Slide 14: Product Evaluation WHO Method One The questionnaires include things about the demographics

342. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
     March 09, 2007 - my name is {INTERVIEWER NAME} and I was hoping you’d have some time to talk to me today about how things … Before we start, let me tell you a few things about this survey. … [HAND R SHOWCARD 1: 0-10] Now let’s talk about how you feel about things at this nursing home and … Are you able to move your arms to reach things that you want? … We’d like to find out about whether you can reach the things you need in your room.

343. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/33764/psn-pdf
     April 01, 2014 - Is there a way to get some best practice standards out there to help people optimize these things? … I don't think that it means that we stop working on the other safety things that we've talked about, … So many things are broken, unfortunately, that trying to fix them all can be quite overwhelming. … So at least on the safety side, we're trying to have a more prominent role in making sure that things … What were the things about it that most excited you?

344. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/33742/psn-pdf
     December 01, 2012 - They were all elderly and admitted for different things, like acute myocardial infarction (MI), congestive … , there are 13 different codes that could be delirium, some of them say delirium, some of them say things … All these little things happen on the night shift because it's when things are otherwise quieter. … If you believe that many cases of delirium are caused by things that we do to patients in hospitals … I'm trying to make sure that along the way we don't do things that have unintended consequences.

345. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/44483/psn-pdf
     September 09, 2015 - psnet.ahrq.gov/issue/report-morecambe-bay-investigation https://psnet.ahrq.gov/issue/openness-and-honesty-when-things-go-wrong-professional-duty-candour … https://psnet.ahrq.gov/issue/openness-and-honesty-when-things-go-wrong-professional-duty-candour

346. In Conversation With… Kathleen Sutcliffe, MN, PhD | PSNet
     psnet.ahrq.gov/perspective/conversation-kathleen-sutcliffe-mn-phd
     April 26, 2023 - One of the things that we do not discuss a lot (because we pretty much take it for granted) is that these … Because small things are going to come up, so you have to adjust. … You want to pay attention to what things look like right now. … Because if we know how things are operating right now and where our vulnerabilities are, we can make … Those kinds of things are really going to contribute to rescuing and making health care safer.

347. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/33696/psn-pdf
     June 01, 2010 - Once I became aware of things that were going wrong, I began to look outside of medicine and to other … and distortions of their reasoning, especially in emergency medicine, which is a fertile ground for things … So when you add all those things up, you realize that to expect high-quality decision-making is somewhat … RW: Can you give us a couple of examples of things that you built into your emergency departments that … Some of them are still suffering from that secrecy and covering things up.

348. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/33760/psn-pdf
     February 01, 2014 - Probably the most important is working memory load, which is governed by many things you have to remember … If you do any of those things just ahead of the interruption task coming in, then you're fine. … All those things can work. … If you're in a clinical setting where things are particularly at risk, then there should be strict rules … We will always want to have discussions about those things. They're not going to go away.

349. Rating the Raters: How the Informed Patient Institute Assesses Health Care Quality Reports (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Rating_the_Raters_2011_06_15_Transcript.pdf
     January 01, 2011 - Third is presentation and we’re looking there for things like: is it very clear whether better performers … write a quick little review, short little sentences about what we liked about the site and a couple of things … work on the broader-based report cards that have quality and patient satisfaction and those types of things … One of the things I’m interested in doing is trying to identify best practice in this area in terms … And I’m wondering if the reason that all those things happen is perhaps because of the greater focus

350. Physician Engagement (Transcript) | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/toolkit/content-calls/engagement.html
     April 01, 2013 - It’s based on evidence that you can actually do the things you’re saying you’re going to do. … One of the things I found is that many times, physicians express resistance that’s completely legitimate … And we have seen a couple of things that it takes to sustain it, and I’ll share some of those practices … Whenever you start these things, you always follow the data and, of course, one of the places that the … What I’ve seen work for those kinds of challenges is a couple of things.

351. Errors and Near Misses: What Health Care Could Learn From Aviation | PSNet
     psnet.ahrq.gov/perspective/errors-and-near-misses-what-health-care-could-learn-aviation
     September 01, 2006 - It's an interest in trying to do things the most effective way. Safety is one of those things. … , this is the Stanford way of doing things. … JB: I learned that most people were reluctant to bring things up because they would often get treated … And he asked what other things had I seen, and I pointed out a number of things that I would do differently … But we found out some other things that surprised me.

352. Appendix B. Definition of Composites, Items, and Ratings | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/appendix-b.html
     October 01, 2017 - Well Doctors Communicate   In the last 6 months, how often did your personal doctor explain things … Doctors Communicate   In the last 6 months, how often did your child's personal doctor explain things … In the last 6 months, how often did your child's personal doctor explain things in a way that was easy

353. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/33861/psn-pdf
     July 01, 2018 - We tried to create a taxonomy looking at the types of things that could go wrong in the diagnostic process … started with my interest in medication safety and realizing that as an internist I mainly did two things … RW: You've named a lot of exciting things. … You've talked about things that facilitate communication between generalists and specialists. … All those things conspired to have an error that I felt very badly about.

354. Preventing CAUTI in Specialized Patient Populations: The ICU | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cauti-tools/archived-webinars/preventing-cauti-specialized-populations-icu-slides.html
     December 01, 2017 - the patient wants it in Everyone still wants ‘ins and outs’ every hour There are so many other things … to discuss on rounds Slide 51 So why is it so hard to change things? … the patient wants it in Everyone still wants ‘ins and outs’ every hour There are so many other things … the ED is short Time for care in the ICU is long Slide 54 So why is it so hard to change things … Slide 60 So why is it so hard to change things? What is YOUR biggest barrier?

355. Small and Rural and Critical Access Hospitals (Transcript) | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/toolkit/content-calls/small-hospitals.html
     April 01, 2013 - You want to learn from one defect per quarter, meaning looking at whatever quality improvement things … So you look at those things, and you adapt what you’re doing with the CUSP. … So we linked up with all of their things and their projects and attended their training sessions, and … We now have some little key things that are clipped to our name badge. … So just an all-new awareness, too, if the tube is necessary and things like that.

356. Lesson from the VA's Team Training Program | PSNet
     psnet.ahrq.gov/perspective/lesson-vas-team-training-program
     November 01, 2011 - "The A14 is different than the F18; therefore, we do things differently." … We went out and collected data with real military teams doing real things in the real world. … It gives you better outcomes across safety, fewer errors, and those kinds of things. … That's where I think organization and leadership come into play, with all the other things. … Those two things are critical to understand before you implement any team training.

357. In Conversation With… Eduardo Salas, PhD | PSNet
     psnet.ahrq.gov/perspective/conversation-eduardo-salas-phd
     November 01, 2011 - "The A14 is different than the F18; therefore, we do things differently." … We went out and collected data with real military teams doing real things in the real world. … It gives you better outcomes across safety, fewer errors, and those kinds of things. … That's where I think organization and leadership come into play, with all the other things. … Those two things are critical to understand before you implement any team training.

358. In Conversation With…Christine A. Sinsky, MD | PSNet
     psnet.ahrq.gov/perspective/conversation-withchristine-sinsky-md
     February 26, 2025 - It was harder to preserve the interaction with the patient and the other things that drive satisfaction … And many of those things have actually been great. … called that study " In Search of Joy in Practice ," because I wasn't certain whether we would find things … Because all those things, poorly executed, could end up simply generating more paperwork and more forms … But we talked more about how frustrating it was when negative things happened.

359. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/843150/psn-pdf
     December 05, 2022 - As many as 40% of homeless youth are LGBTQ+.5 We see a lot more homelessness, which leads to things … These things have so much power that I do not think people always realize. … Sarah Mossburg: Some of the key things that I hear you talking about in relation to the patient safety … no different than the things people do outside the LGBTQ+ community. … I am a million different things.

360. Who Are You Talking To? New Insights Into the Audience for Consumer Reports on Health Care Quality (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/TalkingQuality_Audience_Webcast_2011_05_11_Transcript.pdf
     January 01, 2011 - And what they're doing is basically three different things. … provider, but things that were provided by staff at the front desk and others. … There were other things like how secure these people were. … Or they have a vulnerable lifestyle situation, things like that. … Now that the webinar is over, we have a few more things for you to look forward to.