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psnet.ahrq.gov/node/33746/psn-pdf
March 01, 2013 - RW: If a breakthrough in technology would allow us to do more important things, what are those things … If we want to keep getting the same results, we can
continue to do things the same way. … These things are starting to
percolate into the system. … But if instructors do those things properly and
sensitively, we've largely been able to overcome the … DG: That is one of the most difficult things to study.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/resources/infotransMOSOPS.pdf
January 01, 2010 - In your best estimate, how often did the following things happen in your medical office
OVER THE PAST … (NOTE: This question asks about things that happened in
the past – should use past tense, not present … exchanging accurate,
complete, and timely information with:
(NOTE: This question also asks about things … (negatively
worded) (More about this item: Staff are asked to do things they should not be doing
because … When there is a problem in our office, we see if we need to change the way we do things.
F5.
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www.ahrq.gov/sops/international/medical-office/translators.html
January 01, 2010 - 12 months, Not in the past 12 months, Does Not Apply or Don't Know)
The following items describe things … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … ( Note: This question asks about things that happened in the past—should use past tense, not present … (negatively worded) ( More about this item: Staff are asked to do things they should not be doing because … When there is a problem in our office, we see if we need to change the way we do things.
F5.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - So without further ado I'm turning
things over now to Caren. Caren? … But they’re balanced in that they accurately reflect the positive and negative things that actually … First, we ask,
what are the most important things that you look for in a health care provider and the … Then we go onto focus about
things that have gone well in experiences. … And then we asked the same question about things that you wish had gone differently.
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psnet.ahrq.gov/issue/doctors-unconscious-bias-affects-quality-health-care-services-research-shows
October 21, 2020 - All Things Considered. National Public Radio. October 15, 2020. … All Things Considered. National Public Radio. October 15, 2020. … All Things Considered. National Public Radio. October 15, 2020.
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www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/hispanichealth/part3-nqs3.html
October 01, 2015 - Patients who report that their health providers sometimes or never listened carefully, explained things … Parents who report that their child’s health providers sometimes or never listened carefully, explained things … spoken at home, 2013
Language
Always Inform You About When They Will Arrive
Always Explain Things … Always have things explained in a way that was easy to understand. … Other Pacific Islanders (NHOPIs), AI/ANs, and Hispanics were significantly less likely to always have things
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psnet.ahrq.gov/perspective/conversation-withdonald-norman-phd
November 01, 2006 - Hence, the book, "The Design of Everyday Things," and that's how I got to where I am. … So part of the problem is not seeing it as a system, that things have to work in context. … Equipment is often designed to be in one of two states: everything's okay versus things are really bad … So all of us in everyday life forget things, make mistakes, or occasionally do the wrong thing. … Physicians are notorious for each having their own idiosyncratic ways of doing things.
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digital.ahrq.gov/sites/default/files/docs/AHRQ%20Transcript%208-27-10.pdf
June 16, 2021 - One of the things that a number of us know are the barriers and facilitators. … So we were not
just the folks that evaluated things. … Inadequate reimbursement for things like telehealth. … She had a
diabetologist who's been managing things by phone. … What is the current insulin dose, and
those kinds of things.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english-2023.docx
January 01, 2023 - March 2023
Medical Office Survey on Patient Safety
SURVEY INSTRUCTIONS
Think about the way things … SECTION A: List of Patient Safety and Quality Issues
The following items describe things that can … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … SECTION A: List of Patient Safety and Quality Issues (continued)
How often did the following things … When there is a problem in our office,
we see if we need to change the way
we do things
1
2
3
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digital.ahrq.gov/sites/default/files/docs/HOW%20HEALTH%20IT%20CAN%20REDUCE%20UNNECESSARY%20REHOSPITALIZATION.pdf
June 16, 2021 - The post-discharge services like
DNA and cardiac stress tests and other things like that are organized … And if they do not understand, then we need to do something a little bit different so that the things … that are either confusing or for potential adverse events and those sorts of
things. … Start with things you can get support for too (ph). … But by 2011 is way sooner than financial impact was planned in these things.
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psnet.ahrq.gov/node/33642/psn-pdf
November 01, 2006 - Hence, the book, "The Design of Everyday Things," and that's how I got to
where I am. … And so he or she picks up the different pieces of equipment that
measure the different things, like … So part of the problem is not seeing it as a system,
that things have to work in context. … So all of us in everyday life forget things, make mistakes, or occasionally do the wrong thing. … Physicians are notorious for each having their own idiosyncratic
ways of doing things.
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-c.html
May 01, 2017 - “The checklist is a great way of standardizing things to make sure you do things the same way for each
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www.ahrq.gov/hai/cauti-tools/cauti-icu/facil-guide/mod2.html
February 01, 2023 - Note that if the learner seems to flounder, say there were three things that he/she should have noticed … questions from the learner:
Does the learner feel comfortable teaching another co-worker how to do things … But the conversation doesn’t end there because the nurse and the transporter still need to do some things
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/cauti-sustainability-transcript.docx
January 01, 2014 - We're going to examine some of the things that you've already done, but all of these things that you've … to do things and how after 40 years as an ICU nurse. … That's when you start to see things slip. … You're heard the gamut of all of the things that people can say. … Once we did these things, we did some follow-up audit and we figured out that we have a few things we
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-child-hcahps-chartbook.pdf
January 01, 2024 - Child's Doctors
87%
of respondents reported that doctors
always listened carefully, explained things … a Family Knows Best
59%
of respondents reported providers
asked parent about the types of things … During this hospital stay, did providers
ask you about these types of things? … (Q21)
• Yes, definitely
• Yes, somewhat
• No
Hospitals can have things like toys, books, mobiles … During this hospital stay, did the hospital have things available for your child that were
right for
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effectivehealthcare.ahrq.gov/sites/default/files/eaagleston.pdf
May 29, 2025 - Things we immediately began to see, like according to Manhattan Research,
there was a rapid adoption … on the timeline here, we -- there was mention in the
earlier presentations about how -- how to keep things … , how long to keep things
open so that they don't die out. … Basically, these were the things, we wanted it to be useful and engaging
to our target audience, had … a lot of earned media and a lot of help through that, which was
really great, that was outside of things
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/hp-survey-strategies-webcast-transcript.pdf
April 01, 2016 - reviewing all of the questions as they come in
so that we prioritize the most common questions or things … And that has really added a lot of additional direction for us as far as things
that we can improve … Now I can tell you, one of the things you’re going to want to be prepared for is, when you start -- if … And some of the traditional
things, and you know, in a lot of states, quite frankly, they require the … So one of the things that I left out of the presentation was, when you do things like warm hand-offs
-
psnet.ahrq.gov/node/33730/psn-pdf
June 01, 2012 - This tends to detract and distract from doing
anything to actually improve things on the ground. … It's a familiar safety story, but that was just one of those things that has now become unacceptable. … We should be looking for ways of actually counting these things and taking them out of the
reporting … Do
you think that's true, and if so why do you think things have evolved that way? … One is the idea that you can manage things entirely by
top-down control.
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digital.ahrq.gov/sites/default/files/docs/July%20Teleconference%20Transcript.pdf
June 16, 2021 - It details the temporal cores, it
shows the clinician’s reasoning, and it shows things, it shows many … There’s a lot of errors, they lack temporal information, there are
things called code creep and so … so very high specificity allowing us to study these things accurately. … The things that really knock us back are the quality of the data. … Dispensing errors which bar-coding
can help with as well as things like robots for example.
-
www.ahrq.gov/hai/cauti-tools/archived-webinars/no-more-cauti-preventing-cauti-transcript.html
November 01, 2015 - I'd like to give you a little road map here of things that you may want to consider, including in your … In all honesty, we have to remember that a lot of times these things are going to go together, they're … All these things will layer on top of each other, but the catheter preventing falls in the patient with … One of the things we were able to do in our facility was use our simulation lab. … Most of us have these things easily available in our patient care refrigerators to use.