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  1. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story5_anthem-patel.pdf
    May 01, 2016 - But, as with most things, putting them into practice or seeing them live is a whole other story.” … But, as with most things, putting them into practice or seeing them live is a whole other story.” … In Patel’s experience, the interactive part of the training is “one of the things they [participants]
  2. www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-g.html
    May 01, 2017 - Here are some helpful things to remember: Have a one-on-one conversation with every person in your … Things to think about when creating your video: Consider creating a “how to use the checklist” video
  3. www.talkingquality.ahrq.gov/questions/resources/diagnosis/step5.html
    November 01, 2020 - More Information My doctor told me I had done one of the hardest but most important things … Remember two things: Call on others for support as you need it.
  4. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
    October 29, 2018 - What are the most important things that you look for in a healthcare provider and the staff in his or … When you think about the things that are most important to you, how do your provider and the staff in
  5. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
    October 29, 2018 - here 53 www.ahrq.gov/cahps Get CAHPS News and Announcements • Want to stay up to date on all things
  6. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-transcript.pdf
    April 01, 2019 - And these gaps, which can be things like clinicians not knowing details about patients' care or not … And as a result of both of those things, we should see better clinical, cost and satisfaction outcomes … And these are all things that we achieved through or collected by surveying nurses. … and imaginative in suggesting how to make things work better for patient care. … Some of those things are not as obvious though.
  7. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
    March 01, 2016 - Edgman-Levitan (opening), Slide 5 A couple of things on the housekeeping side, if you need help and … that helps people lay the foundation for things that we have learned are very, very important to have … We were there helping key things up and keeping it moving, but it was led by the people who actually … As I mentioned earlier, we try to link things to other organizational priorities so that nothing is … We have lots of things that we can act on.
  8. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - 30,716 How Well Doctors Communicate Composite 8% 17% 75% 27,928 Personal doctor explained things … oersonal doctor respected consumer comments 3% 10% 87% 11,476 Child's personal doctor explained things … How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way that was easy
  9. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript-ad.pdf
    June 01, 2020 - After that, I'll pass things over to Theresa to talk to you about SOPS resources, linkages, and technical … Without further ado, I'll pass things over to Jeff. Jeff Brady Brady, Slide 6 Great. … A lot of our attention, again, is focused on that, things like culture. … With that, I'm going to turn things over to Laura, and we'll get into the surveys themselves. … Speaking of resources, I'd now like to turn things over to my colleague, Theresa, to tell us a little
  10. www.talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
    July 01, 2021 - What are the most important things that you look for in a healthcare provider and their staff? … When you think about the things that are most important to you, how did this provider and their staff
  11. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - What are the most important things that you look for in a healthcare provider and his or her staff? … When you think about the things that are most important to you, how do your provider and his or her … Saw doctor and determined that I could have one of two things.
  12. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
    January 01, 2023 - 66% 64% 53% How Well the Child's Doctors Communicate 77% 77% 81% 79% 73% Child’s doctor explained things … doctor showed respect for what respondent had to say 85% 85% 88% 87% 83% Child’s doctor explained things … 65% 65% 70% 56% How Well the Child's Doctors Communicate 80% 81% 83% 75% Child’s doctor explained things … How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way that was easy
  13. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
    June 19, 2018 - We look at staff actions and the way we do things to understand why mistakes happen in this pharmacy … When the same mistake keeps happening, we change the way we do things. C10. … The way we do things in this pharmacy reflects a strong focus on patient safety.
  14. www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-p-fac-notes.html
    May 01, 2017 - Not just user preferences, but things like relative humidity or seasonal variation can impact how well … Things like the appearance of the product. What's the visual appearance? … How easy is the product to use, so considering things like automatic dispensing or the amount of pressure … These are all things that need to be included. … Slide 14: Product Evaluation WHO Method One The questionnaires include things about the demographics
  15. www.talkingquality.ahrq.gov/funding/process/award-process/index.html
    June 01, 2017 - contact the applicant organization to request additional and/or updated information regarding such things … have been satisfactorily addressed, GM staff prepare a Notice of Award (NOA) indicating, among other things
  16. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-6mon-post-intervention.pdf
    January 01, 2014 - 4 Strongly agree ……... 5 AR3 People in our practice actively seek new ways to improve how we do things … 3 Agree …………….... 4 Strongly agree ……... 5 T0, T1, T2 AR8 FOA Required It is hard to get things … ... 5 T0, T1, T2 AR14 FOA Required Leadership in this practice creates an environment where things … T2 AR15 Collaboratively determined core item We regularly take time to reflect on how we do things … Collaboratively determined core item Most people in this practice are willing to change how they do things
  17. www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-c.html
    May 01, 2017 - “The checklist is a great way of standardizing things to make sure you do things the same way for each
  18. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-transcript.pdf
    January 01, 2020 - The other rows involve things that were less traditional. … Cleary, Slide 64 Factors in mail surveys to consider, evaluate, are things like sponsorship, contact … Some of the things that we've noticed with Medicaid enrollees is that, at least comparing the standard … I'll comment that one of the interesting and frustrating things that we've seen is we've been pursuing … Fry (closing), Slide 67 If you're interested in staying up to date with all things CAHPS, we encourage
  19. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
    November 18, 2019 - We are actively doing things to improve patient safety ............................. 1 2 3 4 5 … ....... 1 2 3 4 5 3 SECTION C: Communications How often do the following thingsThings “fall between the cracks” when transferring patients from one unit to another ..............
  20. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
    November 15, 2019 - We are actively doing things to improve patient safety (1 (2 (3 (4 (5 7. … that happen over and over (1 (2 (3 (4 (5 SECTION C: Communications How often do the following thingsThings “fall between the cracks” when transferring patients from one unit to another (1 (2 (3 (4

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