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  1. www.talkingquality.ahrq.gov/practiceimprovement/delivery-initiative/casalino/paper/idkeydsrapb.html
    February 01, 2014 - population of patients, for organizations large enough so that reliable measurement can be made of things
  2. www.talkingquality.ahrq.gov/cahps/surveys-guidance/american-indian/about/survey-measures.html
    March 01, 2018 - medicine through clinic How Well Health Professionals Communicate Q36        Provider explained things
  3. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-cooley.pdf
    April 01, 2015 - Medical Home Transformation in Pediatric Primary Care--What Drives Change? Medical Home Transformation in Pediatric Primary Care–What Drives Change? Principal Investigator: W. Carl Cooley, MD, and Jeanne W. McAllister, BSN, MS, MHA Institution: Center for Medical Home Improvement, Crotched Mountain Foundatio…
  4. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.pdf
    January 01, 2010 - patient and family to repeat what you said back to you in their own words to be sure that you explained things … This road map may include things like “I can feed myself” or “I can walk 20 steps.
  5. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.docx
    January 01, 2010 - patient and family to repeat what you said back to you in their own words to be sure that you explained things … This road map may include things like “I can feed myself” or “I can walk 20 steps.”
  6. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
    March 01, 2019 - It is an evidence-based technique to confirm that people have explained things in a manner others understand
  7. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/3-sorra-sops-hospital-survey-2-0-webcast.pdf
    July 20, 2020 - Determining if the number of negatively worded items could be reduced. 19 What are the most important things … What are the most important things to know about HSOPS 2.0? What changes were made in HSOPS 2.0?
  8. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/qi-tip-sheet-primary-care-practices.pdf
    March 01, 2015 - 15-0015-2-EF March 2015 If you get patients involved in QI, it is hard not to fix things—and
  9. www.talkingquality.ahrq.gov/talkingquality/resources/cognitive/index.html
    September 01, 2019 - Details that seem trivial to you may be important to your audience, or things that you consider important … After they go through all of the materials, the interviewer can probe further into the things they highlighted
  10. www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/improving-fac-notes.html
    May 01, 2017 - Slide 11: We Do Not All See Things the Same Way 3 Say: As we seek solutions, we should understand … All of these things improve teamwork. … Slide 36: Things To Consider When Customizing Your Checklist Say: Every checklist needs to be customized … points on their checklists, other facilities have found other processes and tools to take care of these things … We change many things without testing only to find out that the change didn’t work.
  11. www.talkingquality.ahrq.gov/evidencenow/projects/heart-health/about/origin.html
    March 01, 2021 - This approach focuses on things patients care about, such as pain, symptoms, course of illness, and quality
  12. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smith2slides.pdf
    August 13, 2015 - “The way we do things around here” Exists at multiple levels: System Organization Department
  13. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/SOPS101_Webcast_Transcript.pdf
    June 01, 2022 - Without further ado, I'm going to pass things over to Caren to get things started.
  14. www.talkingquality.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
    September 01, 2020 - “It's my job to explain things clearly. … Their decisions will depend on such things as how much pain they are in, how much activity limitation … There are other things you can do to put patients and their family and friends at ease. … Patients don't all want the same things. … Don't leave out little things.
  15. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-part1-mw.pdf
    July 20, 2018 - When we say ‘Point-of-Care’ strategies, we mean things like electronic reminders and standardized treatment … When we say ‘Population Management’ strategies, we mean things like outreach to patients who are not
  16. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
    October 07, 2016 - In the last 6 months, how often did your drug therapy team explain things in a way that was easy to … In the last 6 months, did you and your drug therapy team talk about things you can do to maintain
  17. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-resource_list.pdf
    March 01, 2016 - and Tools to Enhance Performance and Patient Safety TeamSTEPPS® Office-Based Care Version Thirteen Things … Thirteen Things You Must Assess in Your Organization To Create and Sustain a Culture of Safety http … Teamwork, #7 Thirteen Things You Must Assess in Your Organization To Create and Sustain a Culture of … Teamwork, #7 Thirteen Things You Must Assess in Your Organization To Create and Sustain a Culture of
  18. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
    May 01, 2017 - ARE CARING FOR MORE HIGH- RISK PATIENTS THAN EVER BEFORE, SO IT IS EVEN MORE CRUCIAL THAT WE DO THINGS … for more high-risk patients than ever before, so it is even more crucial that we do things right…it’ … Instead, they set a collaborative and helpful tone: “We want to improve how we do things around here … I specifically saw all the things that we had worked on. (…) Anesthesia was already on the unit, we … I SPECIFICALLY SAW ALL THE THINGS THAT WE HAD WORKED ON. ” 5 ENGAGING PATIENTS The L&D unit staff
  19. www.talkingquality.ahrq.gov/ncepcr/research-transform-primary-care/transform/synthesis-report/outcomes.html
    October 01, 2015 - changes, but there are lots and lots of incremental changes, and you have to train the staff to do things … to a high level of proficiency on every single one of those things and make sure they do it every single
  20. www.talkingquality.ahrq.gov/ncepcr/reports/grants-transform/key-study-outcomes.html
    March 01, 2017 - changes, but there are lots and lots of incremental changes, and you have to train the staff to do things … to a high level of proficiency on every single one of those things and make sure they do it every single

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