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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.pdf
    May 24, 2013 - timely and complete information about your care • Ask about and listen to your concerns • Explain things
  2. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/partner-care.docx
    May 01, 2017 - timely and complete information about your care · Ask about and listen to your concerns · Explain things
  3. Slide 1 (ppt file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/mccannon/mccannon.ppt
    February 17, 2011 - They attempt remarkable things (provocation and optimism) They talk about justice They have a shared
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/indwelling-urinary-catheteruse/catheter-insertion/licensed-staff/licensed-catheter.pptx
    March 01, 2017 - These are the things you’re going to need, so be sure to have them all before you begin. ____________ … Keep in mind, you’ll need things within easy reach! … And, it is more likely that the procedure will go quickly, smoothly and that you will keep things aseptic … how to properly insert an indwelling urinary catheter, using aseptic technique, let’s go over some things
  5. Facilitator-Notes (doc file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module3/facilitator-notes.docx
    March 01, 2017 - SLIDE 11 SAY: Administrators should support staff interest in finding ways to do things better. … frontline staff are the people closest to bedside processes, they have the greatest insight as to how things … Here are two things you can do to provide positive reinforcement to staff: 1. … Have they shown a willingness to try new things? Did they develop a solution to a problem?
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ed.pdf
    March 19, 2014 - orders, Downs tells her that he will have them ready in 20 minutes because he has been busy with other things … He goes back into the waiting room and asks for assistance from the Triage nurse because “things are … Things are a bit slow now so she decides to catch up on some college homework. … orders, Downs tells her that he will have them ready in 20 minutes because he has been busy with other things
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/action-plan-template.docx
    April 01, 2022 - Things to consider can be found in the ICU assessment, such as the number of other quality improvement
  8. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule2.pptx
    February 09, 2006 - nursing shift change; providing patients with tools for communicating with their care team, including things … Speaking in lay terms for our medical students is one of the most difficult things they have to learn … It's hard for them to remember after they've paid a lot of money to learn a lot of fancy words, that things … Examples of these contingency teams are things like code teams, rapid response teams, or even a disaster … So they do things like triaging emerging events and prioritizing decisions to make sure that the core
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-roleplay-final508.pdf
    April 03, 2018 - Things To Look For � Did the staff member ask whether Mr. Thomas brought in his medicines? … Things To Look For � Did the staff member ask whether Mrs. Martin brought in her medicines? … Things To Look For � Did the staff member ask whether Ms. Santiago brought in her medicines?
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/smoking-use-ready-or-not.pdf
    August 27, 2018 - .” - “Don’t shake your finger at me or tell me all the terrible things that are going to happen to … “Quitting all tobacco use is one of the most important things you can do for your health.” … and personal. 18 30-Second Message “Quitting all tobacco use is one of the most important things
  11. www.qualitymeasures.ahrq.gov/news/blog/ahrqviews/diagnostic-safety-conversation.html
    October 01, 2021 - think broadly about patient safety research, we understand that it’s often instructive to compare the things … People tend to remember things that happened recently.
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-3-situation-monitoring-facilitator-worksheet.pdf
    June 28, 2023 - Where did things start to go “less well”? 2.
  13. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
    February 10, 2011 - you timely and complete information about your care Ask about and listen to your concerns Explain things
  14. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/dx-journey-presenter-notes.pdf
    March 01, 2022 - Slide 13 Over the Next 6 Weeks [Ben Kane, son]: Over the next 6 weeks, Dad did a lot of things. … We talked about all the things we could do when we didn’t have to worry about going to dialysis 3 days … My dad was a champ about chemotherapy, and I learned how to do a lot of the things, like draining fluid … [Ben Kane, son]: My dad was a champ about chemotherapy, and I learned how to do a lot of the things,
  15. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-ginsberg.pdf
    January 01, 2015 - New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - Caren Ginsberg, Ph.D. 5 AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Program Caren Ginsberg, Ph.D. Center for Quality Improvement and Patient Safety, AHRQ 6 Agency for Healthcare Research and Quality • AHRQ is: ► A research and sci…
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
    January 01, 2012 - Providers Communicate With Patients Q14 In the last 12 months, how often did this provider explain things … Providers Communicate With Patients Q19 In the last 12 months, how often did this provider explain things … • Yes • No Q36 In the last 12 months, did anyone in this provider’s office ask you if there are things … Providers Communicate With Patients QQ16 During your most recent visit, did this provider explain things … Providers Communicate With Patients Q21 In the last 12 months, how often did this provider explain things
  17. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/webinars/webinar6_falls_sustainingpractices.pdf
    January 01, 2013 - • Staff may leave and be replaced by others who do things differently. 6 Who Will Sustain Practices … rounding • Observation, chart review 22 Process measures answer the question: “Are we doing the things
  18. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    May 22, 2013 - If you do not understand, ask your doctor or nurse to explain things more clearly. … • Will I need physical or occupational therapy for help with exercises or relearning how to do things
  19. www.qualitymeasures.ahrq.gov/research/findings/nhqrdr/2014chartbooks/womenhealth/wm-ppc.html
    March 01, 2020 - Poor communication refers to health providers who sometimes or never listened carefully, explained things … Poor communication refers to health providers who sometimes or never listened carefully, explained things
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
    January 01, 2018 - 55% 37,418 How Well Doctors Communicate Composite 9% 17% 74% 34,226 Personal doctor explained things … the Child’s Doctors Communicate Composite 6% 15% 79% 53,721 Child’s personal doctor explained things … 148,883 Doctors Who Communicate Well Composite 5% 16% 79% 153,179 Personal doctor explained things … How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way that was easy

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