-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/user-centered-quality-reports-mcgee-20120301-transcript.pdf
March 21, 2012 - But
realistically, when people have trouble figuring things out, they seek meaning of their own and … So lots of things can go wrong and that’s why I think it's so
hard to stay user-centered. … If they stop and think, then things can go wrong. … You also are able to learn things and use them in all of your
subsequent projects. It just builds. … It's much easier if you can discuss that and point at the screen and show people things.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
March 20, 2017 - Q14 Nurses listened carefully to parent
Q15 Nurses explained things to parent in a way that was easy … Q8 Nurses listened carefully to child
Q9 Nurses explained things to child in a way that was easy to … Q11 Doctors listened carefully to child
Q12 Doctors explained things to child in a way that was easy … The survey also asked whether the hospital had things like toys, books, and games that were right
for … Q21 Providers asked about things a family knows best about child
Q35 Hospital had things available
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.pdf
May 24, 2013 - and complete
information about your care
• Ask about and listen to
your concerns
• Explain things … Repeat back what they say in
your own words to make sure they
explained things well.
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=12&search_api_fulltext=&sort=desc
H-HL13
Doctors used pictures, drawings models, or videos to explain things … with chronic conditions
CC33
Child limited or prevented from doing things … with chronic conditions
CC32
Child limited or prevented from doing things … with chronic conditions
CC31
Child limited or prevented from doing things
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-study-elements.docx
April 13, 2017 - Quality Improvement Study Framework
Element
Definition
Things To Keep in Mind
The Purpose
Define … Quality Improvement Study Framework
2
Element
Definition
Things To Keep in Mind
Data Analysis … Appendix K – Quality Improvement Study Framework
Study Elements
Element
Definition
Things … Element
Definition
Things To Keep in Mind
Conclusions
Describe whether or not the goal was reached
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/MO_Items-Composite_Measures.pdf
October 04, 2023 - Rarely, Sometimes, Most of the time, Always, Does Not Apply or Don’t Know)
How often do the following things … Rarely, Sometimes, Most of the time, Always, Does Not Apply or Don’t Know)
How often do the following things … When there is a problem in our office, we see if we need to change the way we do things.
F5. … 12 months, Not in the past 12
months, Does Not Apply or Don’t Know)
The following items describe things … In your best estimate, how often did the following things happen in your medical office OVER THE PAST
-
www.qualitymeasures.ahrq.gov/ncepcr/tools/self-mgmt/what-script.html
February 01, 2016 - Things have changed since I was in medical school. … Things are just different in a very good way. … So a lot of the things that we do teach them when they are here maybe three or four times a year has … management support allows us to get patients to empower themselves, to remember the little steps, the little things
-
www.qualitymeasures.ahrq.gov/workingforquality/events/webinar-2014-qdr-working-together-to-improve-health-care.html
November 01, 2016 - HHS Delivery System Reform Goals [Slide 6]
Nancy Wilson: So one of the things that's new on the … These are the things that we want to focus on, and they're not going to disappear unless we all begin … Another area that we've seen a lot of improvement is things related to person centered care. … These are the things also that we're seeing improvements from the disparities perspective. … and minds on things we actually can make significant improvement.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
February 10, 2011 - timely and complete information about your care
0TAsk0T about and listen to
your concerns
0TExplain0T things … doctors and nurses tell you.0T Repeat back what they say in
your own words to make sure they explained things
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - Child's Doctors
86%
of respondents reported that doctors
always listened carefully, explained
things … Well Doctors Communicate
With Your Child
Doctors listened carefully to child
Doctors explained things … During this hospital stay, did providers
ask you about these types of things? … (Q21)
• Yes, definitely
• Yes, somewhat
• No
Hospitals can have things like toys, books, mobiles … During this hospital stay, did the hospital have things available for your child that were
right for
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck2/slidedeck2.ppt
March 01, 2011 - Explain Things Clearly
in Everyday Words
Slow down the pace of your speech. … of just a few things to discuss. … Could you tell me the two things to watch out for? … Explain things using everyday words.
Focus on and repeat key messages/actions. … Was explaining things using clear plain language hard?
-
www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/train2.html
September 01, 2020 - Slide 16
Some Challenges in Trying to Improve Things
[ D ] Select for text description . … Slide 20
Explain Things Clearly in Plain Language
[ D ] Select for text description . … Be careful about vague things that you are accustomed to saying in your counseling. … In choosing the points to address, try asking the patient to identify the 1 or 2 most important things … of just a few things to discuss.
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=19
March 19, 2024 - with chronic conditions
CC31
Child limited or prevented from doing things … with chronic conditions
CC32
Child limited or prevented from doing things … with chronic conditions
CC33
Child limited or prevented from doing things
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.pdf
May 19, 2013 - If there are statements with which you do not agree, these may be things to work on before
becoming … had any negative experiences, I am coping well and am ready to
respectfully share my ideas about how things
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-c.docx
April 13, 2017 - “The checklist is a great way of standardizing things to make sure you do things the same way for each
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-sw.pdf
April 03, 2017 - People in our practice actively seek new
ways to improve how we do things £ £ £ … It is hard to get things to change in our
practice £ £ £ £ £ … Leadership in this practice creates an
environment where things can be
accomplished
18. … We regularly take time to reflect on
how we do things
19. … Most people in this practice are willing
to change how they do things in
response to feedback from
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/become-an-advisor.docx
May 01, 2017 - If there are statements with which you do not agree, these may be things to work on before becoming an … had any negative experiences, I am coping well and am ready to respectfully share my ideas about how things
-
www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - of Internet Resources
Overview
It is important to confirm that you have explained things … example, you could say,
"We've gone over a lot of information, and I want to make sure I explained things … So tell me, what do you think are the three most important things to know about diabetes?" … "I want to make sure I've done my job well and explained things clearly. … If teach-back uncovers a misunderstanding, explain things using a different approach, and ask patients
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
September 01, 2015 - How often did this provider explain
things in a way that was easy to
understand?
Q15. … How often did this provider explain
things in a way that was easy to
understand?
Q12. … (PCMH12)
Did anyone from this provider’s office ask you if there are things that make it
hard for … (PCMH13)
Did you and anyone from this provider’s office talk about things in your life that
worry
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - So without further ado I'm turning
things over now to Caren. Caren? … But they’re balanced in that they accurately reflect the positive and negative things that actually … First, we ask,
what are the most important things that you look for in a health care provider and the … Then we go onto focus about
things that have gone well in experiences. … And then we asked the same question about things that you wish had gone differently.