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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=5&search_api_fulltext=&sort=desc
promotion & education
C-HP1
Provider talked with patient about specific things … Shared decision making
C-HP6
Provider talked with patient about things
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=5&search_api_fulltext=&sort=desc
education
P-HP2
Personal doctor talked with patient about specific things … promotion & education
P-HP7
Personal doctor talked with patient about things
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=14&search_api_fulltext=&sort=asc
Health literacy
P-HP2
Personal doctor talked with patient about specific things … promotion & education
P-HP7
Personal doctor talked with patient about things
-
www.qualitymeasures.ahrq.gov/talkingquality/explain/support/help-consumers.html
March 01, 2016 - The site uses its “teachable moment” to educate patients about some of the things they and their doctors … a way to open a conversation with a doctor by saying, for example, “I came across this list of five things
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-ginsberg.pdf
February 08, 2024 - Best Practices for Administering SOPS® Surveys Users (Webcast): Ginsberg Presentation
AHRQ’s Surveys on Patient Safety Culture®
(SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agenc…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - What are the most important things that you look for in a healthcare provider and the
staff in his or … When you think about the things that are most important to you, how do your provider
and the staff in
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast2-brady.pdf
August 06, 2018 - New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - Overview (Brady)
5
Overview of AHRQ’s Surveys on
Patient Safety Culture™
Jeffrey Brady, MD, MPH
Director, Center for Quality Improvement and Patient Safety,
Agency for Healthcare Research and Quality (AHRQ)
Rear Admira…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-ASC-webcast-2023-0509-ginsberg.pdf
January 01, 2023 - SOPS Ambulatory Surgery Center Webcast - GINSBERG
AHRQ’s Surveys on Patient Safety Culture™
(SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
5
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agency of the US Department of Health …
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-4-mutual-support-facilitator-bullet-points.pdf
June 28, 2023 - Where did
things start to go “less well”?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/casalino.ppt
February 16, 2011 - hard to improve what you can’t measure
we often measure less, rather than more, important things
increased
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2-ginsberg-sops-hospital-survey-2-0-webcast.pdf
June 01, 2020 - AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Ginsberg
AHRQ’s Surveys on Patient Safety Culture™
(SOPS™) Program
Caren Ginsberg, PhD
Center for Quality Improvement and Patient Safety, AHRQ
6
AHRQ’s Core Competencies
AHRQ is a research and science-based agency of the U.S. Department of Health and …
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - Sometimes [ ] Never
Example of an item with a 3-pt scale:
A child’s regular activities can include things … Sometimes [ ] Never
Example of an item with a 3-pt scale:
A child’s regular activities can include things
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-pcip-staff-ny.pdf
August 23, 2018 - How comfortable are you about suggesting new ways to do things in this practice? … Are there things missing from the program – services or expertise that would be useful to have?
-
www.qualitymeasures.ahrq.gov/questions/resources/diagnosis/support.html
November 01, 2020 - Research shows it can even have a positive effect on things such as symptoms and pain.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
January 01, 2019 - The way we do things in this pharmacy reflects a strong focus on patient safety. … The way we do things in this pharmacy reflects a strong focus on
patient safety. … When the same mistake keeps happening, we change the way we do
things. … When the same mistake keeps happening, we change the way we
do things. … When the same mistake keeps happening, we change the
way we do things.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-scale-improvements.pdf
January 07, 2022 - successful adopter
Learner: "I don't agree that this change is better than the way we currently do things … Learner: " Thanks, but we have more important things to focus on."
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-2-team-leadership-facilitator-bullet-points.pdf
June 28, 2023 - When did
things start to go “less well”?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-3-situation-monitoring-facilitator-bullet-points.pdf
June 28, 2023 - Where did
things start to go “less well”?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-2-team-leadership-participant-worksheet.pdf
June 28, 2023 - Where did things start to go “less well”?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/Workplace-Safety-Supplemental-Item-Set-NursingHomes.docx
January 01, 2023 - ☐ 5
☐ 9
Section B: Moving, Transferring, or Lifting Residents
How often do the following things … ☐ 1
☐ 2
☐ 3
☐ 4
☐ 5
☐ 9
Section D: Interactions Among Staff
How often do the following things