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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-4-mutual-support-participant-worksheet.pdf
February 14, 2024 - Where did things start to go “less well”?
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www.qualitymeasures.ahrq.gov/ncepcr/tools/assessments/health-ap4.html
September 01, 2013 - Activities of Daily Living (ADL)
In the past 7 days, did you need help from others to take care of things … Over the past 2 weeks, how often have you felt little interest or pleasure in doing things? … ___ 10 Extreme distress
Option B
How often is stress a problem for you in handling such things
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www.qualitymeasures.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module2-speaker-notes.html
February 01, 2023 - But the conversation doesn’t end there because the nurse and the transporter still need to do some things
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www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/getting-ready.html
August 01, 2017 - Speaking up if you are concerned about anything is one of the things you can do to stay safe. … These instructions may include things like a medication schedule, things to avoid (such as certain activities
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www.qualitymeasures.ahrq.gov/workingforquality/events/webinar-using-payment-to-improve-health-and-health-care-quality.html
November 01, 2016 - We're all measuring the same basic things, but we're doing them with slightly different measures. … And that is one of the things that we first heard when we started going into states was, "Well, sure, … You make more money if you do more things. … We all understand there's still many, many important things, especially outcomes, for which we do not … Dana, I'm going to shift things a little bit and share one of the first questions that came in for you
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/caren-ginsberg-slides-6-11.pdf
February 07, 2019 - Ambulatory Surgery Center SOPS: What You Need to Know Webcast
Overview of AHRQ’s Patient Safety
Priorities
Caren Ginsberg, PhD
Director, SOPS and CAHPS Division
Center for Quality Improvement and Patient Safety, AHRQ
6
https://www.ahrq.gov/sops
AHRQ’s Core Competencies
• Research: Invest in research and evid…
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
August 01, 2021 - What are the most important things that you look for in your child's healthcare provider and their staff … When you think about the things that are most important to you, how do your child's provider and their
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/guide.docx
March 01, 2017 - Facilitate a discussion of things staff noticed about staff communicating with each other.
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www.qualitymeasures.ahrq.gov/workingforquality/events/webinar-best-practices-to-improve-community-health.html
November 01, 2016 - But we're doing a couple of different things to address that aside from the data. … I think there are a lot of things are happening at the local level. … Some of these things even I have seen. … But they also did that next step, which is providing things like housing or job training and placement … To the extent that providers are able to learn about these things from their patients, those are all
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
February 16, 2021 - We are actively doing things to improve patient safety.
A9. … Things "fall between the cracks" when transferring patients from one unit to another.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
January 01, 2017 - And again, you can see some discussion of both things that went right and things that didn't go so right … We can open things up for questions. … And so, there were a
couple things I'm going to cover. … These are really important things for an office to
hear if they want to improve their care and their … We're going to
move to wrap things up to respect everyone's time.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-sops101-webcast-2023-ginsberg.pdf
January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Ginsberg
AHRQ’s Surveys on Patient Safety
Culture™ (SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agency of the US Department of H…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
September 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Ginsberg
AHRQ’s Surveys on Patient Safety Culture™
(SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agency of the US Departme…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-transcript-508-compliant.pdf
June 01, 2017 - Well, it's really the way we do things around here. … So it's a little bit different than Just Culture, but it gets at some of the things that
people are … safety plan that was approved by the Health
Care System Board and is annually approved, as well as things … So what I've learned is, as I said, some
things take a lot of time. … Celeste Mayer
I guess over time, because this has been so much a part of the way that we do things,
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
June 01, 2017 - Providers Communicate with Patients
The survey asked patients how often their providers explained things … Q11 Provider explained things in a way that was easy to understand
Q12 Provider listened carefully … Well Providers Communicate with Patients
The survey asked parents how often their providers explained things … Q18 Provider explained things in a way that was easy to understand
Q19 Provider listened carefully … with patient about specific
health goals
PCMH5
Someone from provider’s office asked if there were things
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
December 22, 2017 - We are actively doing things to improve patient safety ............................. … 1 2 3 4 5
3
SECTION C: Communications
How often do the following things happen in your … Things “fall between the cracks” when transferring patients from one
unit to another .............
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/hospscanform.pdf
March 22, 2017 - We are actively doing things to improve patient safety ............................. … 1 2 3 4 5
3
SECTION C: Communications
How often do the following things happen in your … Things “fall between the cracks” when transferring patients from one
unit to another .............
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
June 09, 2016 - We are actively doing things to improve patient safety
(1
(2
(3
(4
(5
7. … that happen over and over
(1
(2
(3
(4
(5
SECTION C: Communications
How often do the following things … Things “fall between the cracks” when transferring patients from one unit to another
(1
(2
(3
(4
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=17&search_api_fulltext=&sort=asc
Health literacy
C-HP1
Provider talked with patient about specific things … Health promotion & education
C-HP6
Provider talked with patient about things
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=asc
education
P-HP2
Personal doctor talked with patient about specific things … promotion & education
P-HP7
Personal doctor talked with patient about things