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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/reduce/4-things.pdf
    March 01, 2017 - 4 Things You Should Know about Urine Cultures 4 Things You Should Know About Urine Cultures 1.
  2. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/prevent/7-things.pdf
    March 01, 2017 - 7 Things You Should Know About Urinary Leg Bags AHRQ Safety Program for Long-Term Care: HAIs/CAUTI … Infographic: 7 Things You Should Know About Urinary Leg Bags The infographic flier on page 5 of … PMID: 20539136. 7 Things--Urinary Leg BagsAHRQ Safety Program for Long-Term Care: HAIs/CAUTI 3 … PMID: 18030105. 7 Things--Urinary Leg BagsAHRQ Safety Program for Long-Term Care: HAIs/CAUTI 4 … PMID: 19044121. 7 Things--Urinary Leg BagsAHRQ Safety Program for Long-Term Care: HAIs/CAUTI 7 Things
  3. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.pdf
    May 16, 2013 - Key points about your hospital experiences When you or your family member was in the hospital, what things … What things did people say or do that were helpful? … When you or your family member was in the hospital, what things did not go well? … What things did people say or do that were not helpful? … What improvements would you suggest to make things better for other patients and families?
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.docx
    February 10, 2011 - Key points about your hospital experiences When you or your family member was in the hospital, what things … What things did people say or do that were helpful? … When you or your family member was in the hospital, what things did not go well? … What things did people say or do that were not helpful? … What improvements would you suggest to make things better for other patients and families?
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
    January 01, 2011 - And all the other areas of our business if we want to do well with things, we measure them and make sure … One is sort of a general sense of where things are at and how we are doing. … Larry Morrissey Well I think one of the things that we did was to be persistent. … So we tried to look at things that were correlated with that and we felt the communication questions … and you need to bring things up.
  6. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
    June 01, 2017 - Between You and Your Child’s Nurses Q14 Nurses listened carefully to parent Q15 Nurses explained things … Nurses Communicate With Your Child Q8  Nurses listened carefully to child Q9  Nurses explained things … Doctors Communicate With Your Child Q11 Doctors listened carefully to child Q12 Doctors explained things … told parent how to report mistakes Helping Your Child Feel Comfortable Q21 Providers asked about things … a family knows best about child Q35 Hospital had things available that were right for child’s age
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
    June 01, 2021 - Q# Beta Version (released 2017) Final Version (released June 2021) Q1 What are the most important things … What are the most important things that you look for in a healthcare provider and their staff? … Q2 When you think about the things that are most important to you, how do your provider and the staff … When you think about the things that are most important to you, how do this provider and their staff … [INSERT OPTIONAL TEXT HERE] Q1 What are the most important things that you look for in a healthcare
  8. Staff Member Survey (pdf file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-nw.pdf
    August 23, 2018 - opportunities to grow in my work      People in our practice actively seek new ways to improve how we do things … worked      Most people who work in our practice enjoy their work      It is hard to get things … figure out what's really going on      Leadership in this practice creates an environment where things … can be accomplished      We regularly take time to reflect on how we do things      Most … people in this practice are willing to change how they do things in response to feedback from others
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/physician-survey-post-intervention-nw.pdf
    January 01, 2014 - worked      Most people who work in our practice enjoy their work      It is hard to get things … figure out what's really going on      Leadership in this practice creates an environment where things … can be accomplished      We regularly take time to reflect on how we do things      Most … people in this practice are willing to change how they do things in response to feedback from others … can be accomplished: Off We take time to reflect on how we do things: Off People are willing to change
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module11.pptx
    March 07, 2019 - Think about how to actually implement those things that TeamSTEPPS® has taught you. … So we’re going to talk about things that are as relevant to myself as they are to all of you who are … All of these things will be important in the planning process. … Or what are the things that they particularly worry about on the front line? … So, look at those things that occur frequently.
  11. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=4
    March 18, 2024 - Group People with mobility impairments C-IM5 Pain limiting things … People with mobility impairments C-IM7 Fatigue limiting things … Health promotion & education C-HP6 Provider talked with patient about things … promotion & education C-HP1 Provider talked with patient about specific things
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Using_Social_Media_2011_09_01_Transcript.pdf
    January 01, 2011 - care organizations and we try to post things that would be interesting to our followers. … We try not to post things every day if they’re not relevant. … So sometimes when there’s a lot of things going on in the news, we might post eight or ten things during … to put them out there, so maybe we’ll only post one or two things a day. … There’s so much going on and things are so complex.
  13. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/using-social-media-lambiaso-20110901-transcript.pdf
    June 01, 2010 - care organizations and we try to post things that would be interesting to our followers. … We try not to post things every day if they’re not relevant. … So sometimes when there’s a lot of things going on in the news, we might post eight or ten things during … to put them out there, so maybe we’ll only post one or two things a day. … There’s so much going on and things are so complex.
  14. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
    March 06, 2013 - How things work at [NOTE: insert hospital name] • Section 5. … As an advisor, there are things that we will ask you to do. … • What examples can I give of when things went well? … What things did people say or do that were helpful? … If not, why are these things not happening?
  15. www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/reduce/4-things.html
    March 01, 2017 - Infections Program Tools Reduce CAUTI in LTC Facilities Toolkit Sections 4 Things … Ambulatory Settings Telemedicine Universal ICU Decolonization Protocol 4 Things … Page last reviewed March 2017 Page originally created March 2017 Internet Citation: 4 Things
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
    March 06, 2013 - How Things Work at [NOTE: insert hospital name] 12 Section 5. … How things work at [NOTE: insert hospital name] Section 5. … What examples can I give of when things went well? … What things did people say or do that were helpful? … If not, why are these things not happening?
  17. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
    January 01, 2024 - that are important 10% 25% 64% 5,411 Staff knew what's on the service plan, including the things … in community 56% 20% 23% 5,555 Needed more help to do things in community* (Negatively Worded)^ … that are important to you • Some of the things that are important to you • Most of the things … In the last 3 months, did your job coach encourage you to do things for yourself if you could? … the things that are important to you Always or All the things that are important to you Global
  18. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
    May 12, 2016 - During this hospital stay, how often did your child’s nurses explain things in a way that was easy … During this hospital stay, how often did your child’s doctors explain things in a way that was easy … During this hospital stay, how often did your child’s nurses explain things to you in a way that was … During this hospital stay, did providers ask you about these types of things? … Tests in the hospital can include things like blood tests and x-rays.
  19. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - During this hospital stay, how often did your child’s nurses explain things in a way that was easy … During this hospital stay, how often did your child’s doctors explain things in a way that was easy … During this hospital stay, how often did your child’s nurses explain things to you in a way that was … During this hospital stay, did providers ask you about these types of things? … Tests in the hospital can include things like blood tests and x-rays.
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-baseline.pdf
    January 01, 2014 - ... 5 AR3 FOA Required People in our practice actively seek new ways to improve how we do things … ...... 4  Strongly agree ........................ 5 AR8 FOA Required It is hard to get things … ........... 5 AR14 FOA Required Leadership in this practice creates an environment where things … can be accomplished: Off We regularly take time to reflect on how we do things: Off Most people in … this practice are willing to change how they do things in response to feedback from others: Off I can

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